Panasonic KX-TG5428 Troubleshooting, General use, Programmable settings, Link to base. Move

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Useful Information

Troubleshooting

General use

Problem	Cause & solution
The unit does not work.	LMake sure that the battery is installed correctly (page
	10).
	LCheck the connections (page 9).
	LFully charge the battery (page 11).
	LClean the charge contacts and charge again (page 11).
	LUnplug the base unit’s AC adaptor to reset the unit.
	Reconnect the adaptor and try again.
	LRe-install the battery (page 10) and fully charge it.

The display shows “No	LThe handset is too far from the base unit. Move closer
link to base. Move	and try again.
closer to base, try	LPlug in the base unit’s AC adaptor.
again.” and an alarm	LRaise the base unit antennas.
tone sounds.	LIf the above remedies do not solve the problem, the
	handset may have lost communication with the base
	unit. Register the handset again (page 35).

I cannot hear a dial tone.	LConfirm that the telephone line cord is connected (page
	9).
	LDisconnect the unit from the telephone line and connect
	a known working telephone. If the working telephone
	operates properly, contact our service personnel to
	have the unit repaired. If the working telephone does
	not operate properly, contact your telephone company.

Programmable settings

Problem	Cause & solution
I cannot program items.	LProgramming is not possible while the handset is being
	used.
	LDo not pause for over 1 minute while programming.
	LMove closer to the base unit.
While programming, the	LA call is being received. Answer the call and start again
handset starts to ring.	from the beginning after hanging up.

42For assistance, please call 1-800-211-PANA (7262).

Image 42

Contents Charge the battery for 6 hours before initial use Operating InstructionsIntroduction Index Introduction Energy StarAccessory information Included accessoriesAccessory items Order number Quantity KX-TG5248R KX-TG5428B Important safety instructions InstallationBattery MedicalSplash-resistant handset only Environment For best performanceBase unit location/noise Routine careConnections Battery installation If you subscribe to an xDSL serviceBattery icon Battery strength Battery chargeBattery strength Recharging the batteryRecharge battery Battery replacementBattery performance Operation Operating timeControls Antenna Charge contacts Charge indicator USE indicatorControls and displays Base unitRinger indicator Message indicator Receiver Display Microphone Charge contacts Using the navigator keyDisplay RcvdCalls Making calls KFlash CallLAuto talk To make a call using the redial listAnswering calls Temporary ringer offMute button Useful features during a callHold button Voice enhancerFlash button Pause button for PBX/long distance service usersClarity booster =Phonebook G2=Booster onHandset locator For Call Waiting service usersTemporary tone dialing for rotary/pulse service users HandsetUsing the phonebook Adding items to the phonebookErasing items in the phonebook Calling someone in the phonebookEditing items in the phonebook =Name search dB=Scroll listChain dial feature During an outside call, press MenuUsing Caller ID service Ringer ID and light-up IDExample BROWN,NANCY KFlash -Waiting Missed Calls Rcvd Phone Kcalls Book L Caller listViewing the caller list and calling back Example SMITH,JACK 310P JUN.29Editing a caller’s phone number before calling back Displayed symbolsCaller ID number auto edit feature ExampleErasing a selected item Storing caller information into the phonebookErasing caller information Erasing all itemsVoice Mail VM Tone Detection Using Voice Mail serviceStoring the Voice Mail VM access number Turning VM detection on/offAccess Message alertListening to Voice Mail Messages Guide to handset programming Main menu Sub-menuRinger volume Low High KBack dB SaveL Ringer settingsHandset ringer volume Handset ringer toneCall options Auto talkCaller ID edit Telephone settings Display optionsLine mode Other optionsHandset key tone Re-registering the handset Customer supportProgramming via direct commands Direct commands chartFeature Feature code Setting code Programmable Settings Wall mounting To remove the wall mounting adaptor To attach the belt clip To remove the belt clip Belt clipHeadset optional To connect an optional headset to the handsetError messages General use TroubleshootingProgrammable settings Link to base. MoveMaking/answering calls, Paging PhonebookCaller ID Recharge battery is Battery chargePower failure But RechargeImportant information about subscription services If the Call Waiting Caller ID Cwid feature does not functionFCC and other information Useful Information FCC RF Exposure Warning Technical information Base unitHandset Warranty Limited Warranty Limits And Exclusions Customer Services Directory Customer servicesIndex Index When you ship the product Panasonic Puerto Rico, Inc