Panasonic KX-TG2421AL General use, Programmable settings, Problem Cause & solution

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TG2421AL_2422AL(e).book Page 41 Tuesday, March 15, 2005 6:29 PM

 

Useful Information

 

 

 

 

Troubleshooting

 

 

 

General use

 

 

 

Problem

Cause & solution

The unit does not work.

LMake sure that the battery is installed correctly (page

 

10).

 

LCheck the connections (page 9).

 

LFully charge the battery (page 11).

 

LClean the charge contacts and charge again (page 11).

 

LUnplug the base unit’s AC adaptor to reset the unit.

 

Reconnect the adaptor and try again.

 

LRe-install the battery (page 10) and fully charge it.

 

 

The display shows “No

LThe handset is too far from the base unit. Move closer

link to base. Move

and try again.

closer to base, try

LPlug in the base unit’s AC adaptor.

again.” and an alarm

LRaise the base unit antenna.

tone sounds.

LIf the above remedies do not solve the problem, the

 

handset may have lost communication with the base

 

unit. Register the handset again (page 34).

 

 

I cannot hear a dial tone.

LConfirm that the telephone line cord is connected (page

 

9).

 

LDisconnect the unit from the telephone line and connect

 

a known working telephone. If the working telephone

 

operates properly, contact our service personnel to

 

have the unit repaired. If the working telephone does

 

not operate properly, contact your telephone company.

 

 

 

 

Programmable settings

 

 

Problem

Cause & solution

I cannot programme

LProgramming is not possible while the handset and

items.

base unit are being used.

 

LDo not pause for over 1 minute while programming.

 

LMove closer to the base unit.

While programming, the

LA call is being received. Answer the call and start again

handset starts to ring.

from the beginning after hanging up.

 

 

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Contents Model No. KX-TG2422AL Charge the battery for 6 hours before initial useIntroduction Index Your phone IntroductionIncluded accessories Accessory items Quantity Accessory informationInstallation Important safety instructionsMedical BatteryBase unit location/noise For best performanceEnvironment Routine careCharger KX-TG2422AL only ConnectionsBase unit If you subscribe to an Adsl service Battery installationBattery strength Battery chargeBattery icon Battery strength Recharging the batteryBattery performance Battery replacementRecharge battery Operation Operating timeControls and display Antenna USE indicator Charge contacts Charge indicatorControls Base unit KX-TG2421AL KX-TG2422ALSpeaker Soft key Headset jack Talk Navigator key SP-PHONE HandsetCalls Conf DisplayRcvd KRecall CallL Making callsAnswering calls To make a call using the redial listAuto talk Temporary ringer offHold button Useful features during a callMute button Voice enhancerClarity booster Pause button for PBX/long distance service usersCall share KX-TG2422AL only Recall buttonAdding items to the phonebook Using the phonebookDB=Scroll list Calling someone Phonebook=Name search During an outside call, press Menu Chain dial featureCopying phonebook items KX-TG2422AL only TG2421AL2422ALe.book Page 23 Tuesday, March 15, 2005 629 PM Caller ID features Using Caller ID serviceCall waiting and Caller ID compatible For Caller ID Type II usersViewing the caller list and calling back Caller listMissed Calls Rcvd Phone Kcalls Book L Example Jack Smith 310P 29JUN 0555333444 310P 29JUNErasing caller information Before calling backStoring caller information into Erasing a selected itemIntercom KX-TG2422AL only Handset locatorFor KX-TG2421AL users For KX-TG2422AL usersConference calls KX- TG2422AL only Main menu Sub-menu Guide to handset programmingHandset ringer volume Ringer settingsRinger volume Low High KBack dB SaveL Handset ringer toneAuto talk Call optionsHandset interrupt tone KX- TG2422AL only Line mode Telephone settingsDisplay options Handset LCD contrastStoring your area code Other optionsDial lock To erase your area codeTo turn dial lock off 1 Press Menu Handset key toneRe-registering the handset Feature Feature code Setting code Programming via direct commandsDirect commands chart TG2421AL2422ALe.book Page 36 Tuesday, March 15, 2005 629 PM Headset optional Belt clipTo attach the belt clip To remove the belt clip To connect an optional headset to the handsetWall mount template for the base unit Wall mountingBase unit Wall mount template for the charger Charger KX-TG2422AL onlyError messages Problem Cause & solution Programmable settingsGeneral use Link to base. MoveMaking/answering calls, Intercom Caller ID Power failure Battery chargeRecharge battery is But RechargeInstructions to customer Service difficulties Handset Technical informationIndex Wall mounting Base unit 38 Charger TG2421AL2422ALe.book Page 50 Tuesday, March 15, 2005 629 PM TG2421AL2422ALe.book Page 51 Tuesday, March 15, 2005 629 PM Manufacturer Copyright Sales Department Panasonic Australia Pty. Limited