Panasonic KX-TG2382PW, KX-TG2382B, KX-TG2383B, KX-TG2383S Problem Cause & Remedy

Problem Cause & Remedy

The unit does not display the caller’s name and/or phone number.

•You need to subscribe to a Caller ID service.

•Other telephone equipment may be interfering with your phone. Disconnect it and try again.

•Other electrical appliances connected to the same outlet may be interfering with the Caller ID information.

•Telephone line noise may be affecting the Caller ID information.

•The caller requested not to send his/her information. See page 30.

•If a call is being transferred to you, the caller information will not be displayed.

The handset display exits	•Do not pause for over 60 seconds while
the Caller List.	searching.
You cannot page the	•The called handset is too far from the base
handset or base unit.	unit.
	•The called unit is in use. Try again later.
	•If more than one other user is using the
	handsets and base unit, you may not be able
	to page. Try again later.
	• While 2 other handsets are making a
	conference call, you cannot page the
	handset or the base unit. Try again later.
You cannot redial by	•If the last number dialed was more than
pressing (PAUSE/REDIAL)	32 digits long, the number will not be redialed
on the handset.	correctly.
	•The button has a double function as either
	redial or pause. It will redial the last number
	dialed if pressed at the outset of a call
	(p. 27). If another number has been dialed
	first, it will operate as a pause button (p. 47).
You cannot have a	•Make sure that an optional headset is
conversation or listening to	connected properly (p. 12).
messages using the	•If “SP-phone” is displayed on the handset,
headset.	press	to switch to the headset.

Useful Information

For assistance, please call: 1-800-211-PANA(7262) 67