Panasonic KX-TG6873, KX-TG6872, KX-TG6842, KX-TG6845, KX-TG6844 Making/answering calls, intercom

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Useful Information

Problem

I fully charged the batteries, but

– still flashes,

– is displayed, or

–the operating time seems to be shorter.

Cause/solution

RClean the battery ends ( , ) and the charge contacts with a dry cloth and charge again.

RIt is time to replace the batteries (page 10).

Making/answering calls, intercom

Problem

is displayed.

Noise is heard, sound cuts in and out.

The handset does not ring.

The base unit does not ring.

I cannot make a call.

I cannot make long distance calls.

Cause/solution

RThe handset is too far from the base unit. Move closer.

RThe base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit.

RThe handset is not registered to the base unit. Register it (page 35).

RYou are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference.

RMove closer to the base unit.

RIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.

RThe ringer volume is turned off. Adjust the ringer volume (page 17, 28).

RSilent mode is turned on. Turn it off (page 32).

RThe ringer volume is turned off. Adjust the ringer volume (page 17, 30).

RSilent mode is turned on. Turn it off (page 32).

RThe dialing mode may be set incorrectly. Change the setting (page 15).

RMake sure that you have long distance service.

54For assistance, please visit http://www.panasonic.com/help

TG684x7x(en)_1127_ver021.pdf 54

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Contents Digital Cordless Answering System Thank you for purchasing a Panasonic productTable of Contents Accessory information Supplied accessoriesModel composition Supplied handset qty No. Accessory item Order number For KX-TG6872/KX-TG6873 Accessory item/Order number QuantityExpanding your phone system Additional/replacement accessoriesAccessory item Order number Handset optional KX-TGA680For your safety For best performance Important safety instructionsBattery Base unit location/avoiding noiseOther information EnvironmentRoutine care Specifications Battery charging Setting upBattery installation ConnectionsIcon Battery level Intelligent eco modeBattery level Operation Operating timeControls HandsetBase unit Belt clip DisplayHandset display items Display language Initial settingsDate and time Base unit display itemsDialing mode Voice guidance languageAdjusting the receiver or speaker volume Using the handsetUsing the base unit Making callsUseful features during a call Answering callsMute For call waiting or Call Waiting Caller ID service usersTemporary tone dialing for rotary/pulse service users FlashHandset equalizer Power back-up operationHandset noise reduction Call shareMaking a call using the shared phonebook Making calls during a power failureAnswering calls during a power failure When only 1 handset is registeredMaking/Answering Calls Character table for entering names Shared phonebookGroups Erasing the character or numberFinding and calling from a phonebook entry Editing entriesErasing entries Merasen a MbN Yes a Mselectn Chain dialErasing all entries Handset Mmenun a MbN Phonebook a Mselectn Base unit M NSpeed dial Handset Programmable settingsDisplay menu tree and direct command code table Main menu Answering deviceErase all msg.*1 Settings Ring count*1 RingsPlay all msg Greeting Record greeting*1Manual Main menu Initial setting Alarm OnceTime adjustment*1, *3 Caller ID auto Ringer setting Ringer volumeCall block *1 Voice mail Store VM access#*1Power failure Auto 0 Off First ring *1Base unit Main menu Cust. Support Operation Caller ID edit On OffChange language English Code #680Turning silent mode on/off AlarmSilent mode Special programmingStoring unwanted callers From the caller list HandsetViewing/editing/erasing call block numbers Setting the first ring for the call block listBlocking incoming calls without phone number AreaRegistering a handset to the base unit Registering a unitOperating additional units Additional handsetsUsing Caller ID service Caller ID featuresTalking Caller ID Caller list Erasing all caller information Caller ID number auto edit featureErasing selected caller information Storing caller information to the phonebookMsaven Greeting message Answering systemTurning the answering system on/off Memory capacity including your greeting messageUsing the base unit Listening to messagesCalling back Caller ID subscribers only Listening to messages using the handsetErasing all messages Editing the number before calling backAudible message alert Advanced new message alerting featuresTurning on/off the new message alert setting New message alert by a callRemote access code Using the answering system remotelyRemote operation Voice guidance Answering system settingsRemote commands Turning on the answering system remotelyFor voice mail service subscribers Caller’s recording timeTo erase the voice mail access number Voice mail serviceStoring the voice mail VM access number Voice mail VM tone detectionListening to voice mail messages MMENUN#330Transferring calls, conference calls IntercomHandset locator Making an intercom callTo complete the transfer Press MZN Answering a transferred callMbN Stop conference a To establish a conference call Press MconfnWall mounting ChargerError messages Cause/solutionDisplay message Battery recharge TroubleshootingProgrammable settings ProblemMaking/answering calls, intercom Caller ID/Talking Caller ID Answering system Liquid damageFCC and other information FCC RF Exposure Warning Compatible with Correcto Guía Rápida EspañolaUnidad base AuricularIdioma de la pantalla Auricular/Unidad base Teclas de funciónTecla navegadora Auricular Unidad base Exit Idioma de la guía de voz AuricularAgregar Ent. Nueva s Selec Para escuchar mensajes nuevos Contestador de llamadas Unidad baseSistema contestador de llamadas Auricular Para escuchar todos los mensajesCustomer services Or, contact us via the web atTTY users hearing or speech impaired users can call Warranty For United States and Puerto Rico Limited Warranty CoverageLimited Warranty Limits And Exclusions When you ship the productIndex Read troubleshooting page in the Operating Instructions For your future referenceAttach your purchase receipt here