Panasonic KXTG6671B Answering system Problem Cause/solution, Liquid damage Problem Cause/solution

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Useful Information

Problem

The 2nd caller’s information is not displayed during an outside call.

Cause/solution

R In order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/ telephone company and subscribe to the desired service. After subscribing, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID).

Answering system

Problem		Cause/solution
The unit does not record new		R The answering system is turned off. Turn it on (page 31).
messages.		R The message memory is full. Erase unwanted messages
		(page 32).
		R The recording time is set to “Greeting only”. Change
		the setting (page 35).
		R If you subscribe to a voice mail service, messages are
		recorded by your service provider/telephone company, not
		your telephone. Change the unit’s number of rings setting or
		contact your service provider/telephone company (page 34).

I cannot operate the answering		R Someone is using the unit. Wait for the other user to finish.
system.		R A caller is leaving a message. Wait for the caller to finish.
		R The handset is too far from the base unit. Move closer.

I cannot operate the answering		R The remote access code is not set. Set the remote access
system remotely.		code (page 33).
		R You are entering the wrong remote access code. If you have
		forgotten your remote access code, enter the remote access
		code setting to check your current code (page 33).
		R Press each key firmly.
		R The answering system is turned off. Turn it on (page 34).


Liquid damage

Problem		Cause/solution
Liquid or other form of moisture has		R Disconnect the AC adaptor and telephone line cord from the
entered the base unit/handset.		base unit. Remove the batteries from the handset and leave
		to dry for at least 3 days. After the base unit/handset are
		completely dry, reconnect the AC adaptor and telephone
		line cord. Insert the batteries and charge fully before use. If
		the unit does not work properly, contact an authorized
		service center.

Caution:

R To avoid permanent damage, do not use a microwave oven to speed up the drying process.

44	For assistance, please visit http://www.panasonic.com/help

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Contents Before initial use, see Getting Started on Table of Contents Model composition Accessory informationSupplied accessories Additional/replacement accessories Accessory item Order numberOptional handset feature overview Feature KX-TGA660 KX-TGA410For your safety Important safety instructions Specifications Setting up Battery installationConnections Correct WrongIntelligent eco mode Battery chargingHandset ControlsBase unit Display Belt clipTalk Moffn Mflashn Mcall WaitnInitial settings Dialing modeDate and time UseMaking calls Useful features during a call Adjusting the ringer volumeTemporary ringer off HoldFor call waiting or Call Waiting Caller ID service users Temporary tone dialing for rotary/ pulse service usersMute FlashCall share Shared phonebook Adding entriesGroups MoffnFinding and calling from a phonebook entry Editing entriesErasing entries Chain dialMaking a call using a speed dial button Canceling a speed dial assignmentSpeed dial Assigning a phonebook entry to a speed dial buttonProgrammable settings Display the menu tree and direct command code tablePhonebook Screen callMain menu Initial settings SettingsContrast Caller ID editAlarm Once Time adjustment *1, *3 Caller ID autoInitial setting Ringer setting Ringer volume*4Voice mail Store VM access#*1 Call block*1 Block w/o num*1, *2VM tone detect*1 Message alert LCD contrast Key tone*8 Caller ID edit HandsetProgramming Alarm Silent modeSpecial programming Changing the handset nameRegistering a unit Call block Caller ID subscribers onlyOperating additional units AreaRegistering a handset to the base unit Deregistering a handsetUsing Caller ID service Caller ID featuresTalking Caller ID Ringer IDCaller ID number auto edit feature Caller listViewing the caller list and calling back Editing a caller’s phone number before calling backErasing selected caller information Erasing all caller informationMcidn Msaven a MbN Yes a MselectnGreeting message Answering systemTurning the answering system on/off Listening to messages using the base unit Listening to messages using the handsetRemote access code Using the answering system remotelyRemote operation Operating the answering systemAnswering system settings Remote commandsVoice guidance Turning on the answering system remotelySelecting Greeting only Caller’s recording timeMessage alert Voice mail service Storing the voice mail VM access numberVoice mail VM tone detection Listening to voice mail messagesMMENUN#330 Intercom Handset locatorTransferring calls, conference calls Making an intercom callTo complete the transfer Press Moffn To establish a conference callWall mounting ChargerBase no power Error messagesTroubleshooting Making/answering calls, intercom Problem Cause/solution Programmable settings Problem Cause/solutionBattery recharge Problem Cause/solution Caller ID/Talking Caller ID Problem Answering system Problem Cause/solution Liquid damage Problem Cause/solutionFCC and other information FCC RF Exposure Warning Guía Rápida Española InstalaciónSugerencias de operación Fecha y hora Auricular Preguntas frecuentes Customer services Customer Services Directory United States and Puerto RicoWarranty For United States and Puerto Rico Panasonic Corporation of North AmericaLimited Warranty Limits And Exclusions Index Page PNQX3144ZA TT0611MG0 For your future reference