Panasonic KX-TDA600 manual Message Waiting, Initial Display

Page 95

1.3 Telephone Features and Operation

Initial Display

JAN.31 08:10AM FRI

PROG INFO RING MENU

"EXIT"

ICD Group

739 extension no.

Incoming Call

Queue Monitor

 

 

 

 

 

JAN.31

08:10AM

FRI

--- Date and time

 

 

 

 

 

601:Sales Section

 

--- Floating extension number/name of ICD group

 

 

 

 

 

Waiting Calls Now: 00006

--- The number of queued calls

 

 

 

 

 

Max. Waiting

Time: 02'18

--- The longest queuing time

 

 

 

 

 

EXIT

 

LOG

SPRVS

 

 

 

 

"LOG"

 

 

 

 

"SPRVS"

 

 

 

 

 

 

 

Call Log History

 

"EXIT"

 

 

"EXIT"

 

 

 

 

 

 

 

Log-in/Log-out Monitor

 

 

 

 

 

 

 

 

 

Since JAN.29

 

09:10AM

--- Monitoring starting date and time

 

 

JAN.31 08:10AM FRI

 

Total Calls

:

00996

 

--- Total number of incoming calls

 

 

601:Sales Section

 

Overflow Calls

:

00131

 

--- Total number of overflowed calls

 

 

Waiting Calls Now: 00006

 

Lost Calls

:

00039

 

--- The number of lost calls

 

 

 

Max. Waiting Time: 02'18

 

Average Waiting :

01'06

 

--- Average queuing time

 

 

 

 

EXIT

 

EXIT

 

CLEAR

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

With

The lights of DSS buttons for the ICD group members indicate their Log-in/Log-out status as follows:

OFF: Out of the ICD group.

Green on: Log-in mode (ready to answer calls).

Flashing green: Log-in mode (not ready to answer calls).

Red on: Log-out mode.

For information about other ICD group features, refer to "1.3.35 ICD GROUP FEATURES".

1.3.42Message Waiting

For a caller

When the called extension is busy or does not answer your call, you can leave a notification so that the called party may call you back.

For a called extension

As a message receiver, the Message button light or Message/ Ringer Lamp lets you know that a call has been received. If you receive notification, you can call back the caller by a simple operation.

Operating Manual

95

Image 95
Contents Operating Manual Call Center Feature HighlightsSimplified Voice Message This Manual Important NoticeImportant Information Important Safety Instructions Operating Manual TAM For Future Reference When you ship the productProduct Service Incidence of Harm to the Telephone Lines Notification to the Telephone CompanyRinger Equivalence Number REN Connection to Party Line Combined Use with Alarm EquipmentTrouble with this equipment For Cell Station Table of Contents 150 Display Features 139Manager Service Features 186 Personal Programming 158Manager Programming 174 System Programming 177Operating Manual Section Operation What Kind of Telephone Can Be Used? Feature NumbersProprietary telephone with a special feature button such as Before Operating the TelephonesExamples Using a Navigator Key/Jog Dial/Volume KeyTone DisplayGroup no Icon DescriptionsDial key CO lineFixed Buttons When You Use a Panasonic Proprietary TelephoneCustomized Buttons Navigator Key/Jog Dial/Volume KeyProgrammable Feature PF Buttons FeatureButtons Feature CTI Customizing Your Phone How to Follow the StepsFor quick operation Hands-free OperationKX-TDA100 KX-TDA200 KX-TDA600 Connection ExampleHybrid IP-PBX Router Hands-free Operation Making CallsIntercom Call For quick operationCalling an Outside Party Automatic Line AccessCO Line Group Access Operator CallAnswering Calls CO Line AccessCustomizing Your Phone Message no Message Example To cancelAbsent Message To setOutside Phone no Account Code EntryAccount code Enter account codeTo change the method Alternate Calling-Ring/VoiceAutomatic Callback Busy Camp-on To answer the callback ringing from an idle CO line Automatic Callback Busy CancelTo set for both extension and CO line To answer the callback ringing from an idle extensionFor users of KX-TDA50 To select and set/cancelBGM Background Music For users of KX-TDA100/KX-TDA200/KX-TDA600Press Recall HookswitchCall Hold Call HoldFlashing green slowly Your held call Hold Mode Change PT onlyCall Hold Retrieve Held line noPress Call Park Call MonitorCall Park To monitorCall Park Retrieve Call Pickup Call PickupCall Pickup Deny Call SplittingTo leave the conversation and then let the two parties talk To transfer Call TransferTransferring to an Extension in the PBX To transfer with one touch One-touch Transfer Transferring to an Outside Party Using the PBX ServiceTime limit Call Waiting BSS Busy Station SignalingTo send a call waiting Press CO, ICD Group PDN, SDN, or Intercom Answering Call Waiting in the PBXTo hold the current call and then talk to the new party Press CO, ICD Group, PDN, SDN, or Intercom Press Recall/hookswitchPress Hold To hold the second call and then talk to the original party15 s Or Recall/hookswitchAnswering Call Waiting from the Telephone Company To return to the original party, repeat the operation731 To set/cancel for intercom calls Manual Call WaitingTo set/cancel for outside calls Automatic Call Waiting Call Waiting ToneCharacter Entry Standard modeTimes Option modeTo establish a conference call ConferenceConference Tone Press Recall Dial desiredPDN, or SDN To add another party on hold to a conference To add four or more parties to a conferenceCustomizing the Buttons Create or edit a Conference button To leave a conference involving two outside parties Leaving Three-party ConferenceTo complete a conversation Conference, UnattendedTo leave a conference To return while others are talkingCalling through Disa Disa Direct Inward System AccessTo set/cancel Data Line SecurityEnter extension PIN or verification code PIN max.10 digits To call an extensionVerification Code Extension PINVerification To call an outside partyTo retry Off-hook Enter DND Do Not DisturbDND Do Not Disturb When in FWD/DND Setting Mode Flashing red slowly FWD mode Red on DND modeWhen in FWD/DND Cycle Switch Mode DND Override Switching FWD/DND Status Using Fixed FWD/DND ButtonTo switch the FWD/DND status for outside calls To switch the FWD/DND status for intercom callsFrom any extension while talking to the doorphone Door OpenTo set and clear FWD/DND for outside/intercom calls From a preprogrammed extensionTo call the doorphone Doorphone CallTo call from the doorphone To answer a call from the doorphoneExecutive Busy Override EFA External Feature AccessExecutive Busy Override Dial extension number, or press red PDN or SDN To join an intercom callTo join an outside call 733 Extension Dial LockExecutive Busy Override Deny To lockExtension PIN Extension Feature ClearTo unlock To make an outside call while your extension is locked790 To resetExtension PIN Personal Identification Number Stored Extension PIN 799Enter extension To answer a sensor call To switch on the relayExternal Relay External SensorFWD Call Forwarding FWD Call ForwardingYour Extension no Tone Or enter CO line access number Then outside phone numberTo set from another extension Enter destination extension number713 To set the timer for No Answer and Busy/No AnswerFlashing red slowly FWD mode TimeFWD/DND Settings Using Fixed FWD/DND Button Virtual PS To switch FWD/DND status for outside callsTo switch FWD/DND status for intercom calls Intercom Calls To set ringing FWD/DND button To cancel ringingEnter CO line access number Hands-free AnswerbackIf it is difficult to hear the other partys voice Hands-free OperationTo make/answer a call Red on SetHeadset Operation To talk using the headsetTo use the handset during a conversation using the headset Headset OperationDesired Answer/Release ButtonTo answer To transfer a callTo end a conversation To talk to a waiting callerTo dial Features DescriptionHot Line To store a phone numberYour ICD Group ICD Group Features-Call Log History for ICD GroupSupervisory Features Hurry-up Transfer739 Enter ICD Group Extension number To enter incoming call queue monitoring modeTo confirm the Call Log History To clear Call Log HistoryICD Group Extension no ICD Group Features-Incoming Call Queue MonitorTo monitor the waiting call status Extension number or ICD Group Features-Log-in/Log-outTo set Log-in/Log-out 736735 To enter/leave Not Ready modePress Log-in/Log-out of a Specified Group Flashing red Wrap-up mode ICD Group Features-Log-in/Log-out Monitor and Remote ControlTo monitor the Log-in/Log-out status To change the Log-in/Log-out modeTo forward the waiting call ICD Group Features-Manual Queue RedirectionLog-in/Log-out Monitor ICD Group Features-SupervisoryRemote Control MonitorInitial Display Message WaitingTo call back To leave/cancel a message waiting indicationFor a caller To leave a message waiting indication For a called extensionKX-TDA100/KX-TDA200/KX-TDA600 only MuteTo clear message waiting indications left on your extension Flashing red Mute Off-hook MonitorOhca Off-hook Call Announcement Dialing One-touch DialingGroup Paging PagingPaging Deny Paralleled TelephonePaging and then Transferring a Call DPT SDN Direct Dial PDN or SDN Call Hold and Call Hold RetrieveCall Hold Retrieve To transfer a call to a PDN extension Call Transfer Using SDN ButtonPrinting Message To record761 0300 Privacy ReleaseTo show/prevent Customizing Your Phone Dial extension number or Private Network Features-TIE Line AccessTo call with one touch Private phone noQuick dialing no Quick DialingRedial, Last Number Room Status ControlPress Check-in Light Pattern Example Check-in ModeTo check in a guest Press Check-out To check out a guestPress Auto Dial Speed Dialing, PersonalEnter personal speed Enter desired Dialing numberPress Auto Dial Dial system speed Speed Dialing, SystemSVM Simplified Voice Message KX-TDA50 only Dial ToneOperation No Operation Reference When Accessing Your Message BoxRecording a Normal Greeting Message To clear Recording a Greeting Message for Each Time ModeTo play back Enter Enter the desired Time mode Enter floating extension Redirecting Your Calls to Your Message BoxLeaving Voice Messages Until desired SVM Log Listening to Voice Messages Left by CallersTo listen to voice messages To clear the voice message that you are listening toMessage in your own message box To leave a voice message directly in the message boxAnother extension Enter desired extension number To play back your greeting message and record a voicePress Message Press Transfer To listen to voice messages while your display is lockedTo clear voice messages from the SVM Log Your Extension PINYour Accessing Your Message Box from an Outside TelephoneSpeaker no Tafas Trunk Answer From Any StationThrough an external speaker Desired extension noHour/minute Timed Reminder760 Press Transfer several times To stop or answer the ringbackTo confirm Press Transfer or Time Service Day/Night/Lunch/Break Time ServiceGreen on Lunch mode Flashing green Break mode Flashing red Holiday modeEnter verification code Dial desired Voice Mail Features-LCS Live Call ScreeningHands-free mode Default Private modePress Live Call Enter extension PIN Screening Max digits To cancel Live Call ScreeningBefore operating To set Live Call ScreeningCall Operation FlowchartAnswering Monitoring CallTo record into another mailbox Two-way Transfer Voice Mail Features-Two-way RecordTo record into your mailbox To forward your calls to your mailbox Voice Mail Features-Voice Mail IntegrationOff-hook Press Message or enter voice Wake-up CallTo transfer a call to a mailbox Voice Mail Transfer To listen to messagesDial extension number 24 H* hour/minuteDisplay PT Walking COSYour Extension PIN C.Tone Extension no To make a call or set features from another extensionTo make a call or set features through Disa Walking Extension727 Whisper OhcaWireless XDP Parallel Mode Information Line display PT Call Log, IncomingPress Call Log , or Up or Down Press Transfer To view the log information with the Call Log buttonTo view the log information with the Navigator key To clear the log informationUntil desired number Call Log, OutgoingTo call with the Redial button Press Enter name To store the callers information in personal speed dialingInitial Display PressDesired directory Until desired DirectoriesCalling with the Directory To select and callTo store a Personal Speed Dialing Directory item Storing New Names and NumbersTo select a feature from the Feature Access menu System Feature AccessEnter call pickup group Display PromptsEnter extension number Enter pager number 1 for Enter doorphone numberEnter paging group Section Manager Operation To select and start/stop the background music Dial Tone TransferExternal BGM Background Music OGM Outgoing Messages Enter BGM port To record from an external BGM MOH portFor users of KX-TDA100/KX-TDA200/KX-TDA600 BGM port Enter OGM floating To clear the messageOGM floating Extension no Dial another PBX extension Time Service Mode ControlRemote Extension Dial Lock Another PBX Extension noRed on Manual Customizing Your Phone To change the time mode Day/Night/Lunch/BreakTo select the time service switching mode Automatic/Manual Press Time ServiceManager Service Features Section Customizing Your Phone & System Required Telephone Programming InformationPersonal Programming Available ExtensionEnglish Setting FeaturesProgramming Selection & Parameter Input Little DarkAnswer an outside call Duration automatically when youYes-Automatic The first line Display will change to the callYes-The telephone will ring Longest ringing line whenMultiple calls arrive Ringing Tone CallYes on No-DisableFree mode No-Stop recordingNo-Headset off ProgrammingInput Off No-AllowNo-Normal Any Flexible CO Programming Selection & Parameter Input No-OffExtension PIN Max digits + To unlock Max digits + To unlockPress Program or Pause To store the names and numbers in personal speed dialingPress Program or Pause Phone no Location number 2 digitsTo edit the names and numbers of personal speed dialing Programming Feature ClearEnable Tone DisableHands-free mode EnableOr Pause DSS or PF Input Or Store Customizing the ButtonsProgrammable Buttons Programming Input To continuePersonal Programming DSS Want to keep secret Enter the programming inputDesired phone number To exit at any time, lift the handset 1234Press CO, ICD Group PDN, SDN, or Intercom button To clear the buttonManager Programming Manager PasswordManager Programming Changing the Settings and Extension ControlOr Pause Password Prog Programming Example Changing the manager passwordProgramming is shown below. Program number System PasswordList Secret Fixed Buttons Function T7600/IP-PT T7200/T7400To exit the programming mode at any time, lift the handset ProcedureYear System ProgrammingDate & Time To confirm your entry after storing dataNumber max System Speed Dialing NumberPress Enter . Enter system speed Name System Speed Dialing NameExtension Number Extension no Name Extension NameSystem Programming Section Appendix Troubleshooting TroubleshootingIs disconnected Cannot remember the feature numbersToll restriction is activated DialingIs stored in memory Forgot the passwordBackground music started suddenly Do not want to display a number whichFeature Number Table Feature Number TableCall Waiting Features + extension PIN + # + same extension PIN + # Feature Number Table Feature Number Table 194 Operating Manual Your extension no. + extension PIN + phone no Feature Number Table Fixed Number Feature While busy, DND or call tone is heard DefaultFeature While dialing or talking While on-hook When going off-hookTone Busy Tone When you make callsWhile off-hook When talking to an outside partyWhen setting the features or programming Before receiving a page through an external speaker KX-TDA100/KX-TDA200 Pmpr Software File Version Changed ContentsNew Contents Making Calls Intercom Call Answering Calls Call Monitor KX-TDA50 Psmpr Software File Version KX-TDA50 Psmpr Software File Version Revision History Index Symbols 69, 164 131 Time Service 127 Copyright Panasonic Puerto Rico, Inc
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KX-TDA600 specifications

The Panasonic KX-TDA600 is a robust and versatile telecommunications system designed to meet the needs of medium to large businesses. This advanced PBX (Private Branch Exchange) system integrates a host of innovative features and technologies that enhance communication efficiency and productivity within organizations.

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