Uniden WDECT3355, WDECT3355 owner manual Troubleshooting, Symptom Suggestion

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Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

	Symptom	Suggestion
	The charge LED won’t illuminate	• Make sure the AC adapter is plugged into the base or charger and wall
	when the handset is placed in	outlet.
	the cradle.	• Make sure the handset is properly seated in the cradle.
		• Make sure the charging contacts on the handset are clean.

	The audio sounds weak	• Move the handset and/or base to a different location away from
	and/or scratchy.	metal objects or appliances and try again.
		• Make sure that you are not too far from the base.

	Can’t make or receive calls.	• Check both ends of the base telephone cord.
		• Make sure the AC adapter is plugged into the base and wall outlet.
		• Disconnect the AC adapter for a few minutes, then reconnect it.
		• Remove the base ID (see “Replacing the Base Setting” on page 20)
		and register the handset (see “Register the Handset” on page 56).
		• Make sure that you are not too far from the base.
		• If an outside call is already established, you may not be able to
		make another outside call.

	The handset doesn’t ring or	• Charge the batteries in the handset for 15-20 hours by placing the
	receive a page.	handset on the base or charging cradle.
		• The handset may be too far away from the base unit.
		• Place the base unit away from appliances or metal objects.
		• Remove the base ID (see “Replacing the Base Setting” on page
		20) and register the handset (see “Register the Handset” on page 56).

	“Unavailable” appears in	• Make sure that you are not too far from the base.
	the display.

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Contents WDECT3355 Other cordless telephones Installation & safetyContents Controls and Functions Getting StartedFor +1, +2 models only Main BaseWelcome FeaturesTerminology Attaching wall mount adapter and Routing the telephone cord Mounting the base unit on a wallBattery use time per charge Battery maintenanceLow battery alert Cleaning the battery charging contactsBattery replacement and handling Installing the Beltclip0 a N d s e t Headset InstallationDisplay and Icons Room Monitor About the Menu optionsSummary of the Main Menu and Submenu Submenu name Description Handset SetupAnswering Setup System Reset Global SetupSetting up the Menu To Room Monitor Handset #2 Base RoomMonitor Handset #2 Using Room MonitorRoom Monitor Distinctive Ringer Setup Handset SetupSetting the AutoTalk Selecting a Ringer ToneSetting the Anykey Answer Answering System SetupSetting the True Banner Setting the Key Touch ToneSetting the Record Time Setting the Ring TimeSetting the Message Alert On or Off Setting the Call ScreenSetting Name Tag POP ID Global SetupSetting Insert Zero New Zealand only Setting Day and TimeCopy Phonebook Setting the Dial Mode Australia onlyDe-register the Handset System ResetReplacing the Base Setting To set Autotalk, see page 15 or to set Anykey Answer see Making and Receiving CallsPlacing a Call on Hold Keypad lockTo lock the keypad To unlock the keypadRedialing from Talk Mode Redialing from Standby ModeRedialing a Call Deleting a Redial RecordHandset ringer volume Adjusting the handset ringer, Earpiece and Speaker VolumeEarpiece and speaker volume Redialing from the BaseMute Microphone Do Not Disturb DNDWith the handset With the baseClarity Booster Tone dialing switch-over australia onlyTraveling Out-of-Range Way Conferencing Privacy modeWhen speaking on the handset Find Handset When speaking on the baseFlash and Call Waiting New Message LEDPhonebook Movies Beethoven9/SPD1 Distinctive Ring No Selectn FlickerSpeed Dial No Selectn SPD1Empty Steps for Entering Names and Special Characters If you make a mistake while entering a name Phonebook Search A-Z Store Select Viewing the PhonebookFrom Standby Mode Making Calls Using the PhonebookFrom Talk Mode Speed DialingPhonebook Search A-Z Store Select Store/Edit Name Movies Editing the Stored DataDeleting the Stored Data Delete Memory? YesMemory Dialing base only Chain DialingJane Smith Caller ID21/12 1120AM To finish the viewing operation, press or during a call Viewing the Caller ID ListDeleting Information from the Caller ID List Deleting a Caller ID messageDeleting all Caller ID names/numbers Delete Caller ID YesCalling a party from the Caller ID list Using the Caller ID Message ListAdding Zero to Caller ID message New Zealand only Storing Caller ID messages in the PhonebookIntegrated Answering Device FeaturesTurning the Answering System On/Off Answering System Default SettingsFunctions Default Setting Reference Base Handset Setting up your Answering System Answering System Settings Adjusting the speaker volume levelPress clock/MENU Selecting the message record time Setting the ring timeTurning the message alert tone off by pressing any key Announce only featureSetting the message alert Screening a call Setting the call screenFrom the base From the handsetRepeating a message Using your Answering SystemPlaying your messages Deleting a message Skipping a messageRecording a conversation Voice memoFrom the handset From the baseRemote Operation Remote access away from homeRemote access with the handset Remote Key Function Multi-Handset Expendability Expanding Your PhonePlace handset on main base to register Register the HandsetDirectLink Call SUN 1200A Handset #1 DirectLink Mode To DirectLink PressRoom monitor To intercom Intercom/Call Transfer FeatureIntercom Replacing the Base Call Transfer FeatureFrom handset to handset or to the base From the base to a handsetChanging the Digital Security Code Additional InformationBattery replacement and handling Symptom Suggestion TroubleshootingSymptom Suggestion Symptom Suggestion G, H IndexCall your phone number from a touch-tone phone Remote operation cardTask Warranty Uniden Australia Pty Limited/Uniden New Zealand Limited