EAW DSA250i, DSA230i Maintenance and Service, Warranty, Service Items, How to Contact EAW

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Chapter 7 Maintenance and Service

This chapter provides information about warranty coverage and service.

7.1 Warranty

See the supplied warranty card for warranty details.

7.2 Service Items

There are no field serviceable parts for the DSA250i or DSA230i. Service and repair information must be obtained by contacting the EAW Service Department or the service department of the EAW Distributor for your country. See Section 7.3 for contact information.

7.3 How to Contact EAW

We have attempted to answer any questions you may have about the DSAi Series in this manual and the associated guides. Should you need further assistance, you can contact us in several different ways.

7.3.1 OPERATING QUESTIONS

For questions about configuring or operating the modules, contact:

EAW Application Support Group

Tel		800 992 5013
Tel		+1 508 234 6158
Fax		+1 508 234 8251
e-mail		asg@eaw.com
7.3.2	SERVICE INFORMATION

For questions about troubleshooting or servicing a DSAi Series module, contact:

EAW Service Department
One Main Street, Whitinsville, MA			01588 USA
Tel		800 992 6001
Tel		+1 508 234 6001
Fax		+1 508 234 3776
e-mail		service@eaw.com
7.3.3	GENERAL
For all other information:
Eastern Acoustic Works
One Main Street, Whitinsville, MA			01588 USA
Toll Free		800 992 5013
Phone		+1 508 234 6158
Fax		+1 508 234 8251
Web Site		http://www.eaw.com
e-mail		info@eaw.com

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Contents Page Safety Precautions Read this First Precauciones DE Seguridad LEA Esto Primero EC Declaration of Conformity Contents Page Contents IntroductionUnpacking Shipping DamageAudio Signal Connection ChapterReturning Products to EAW Quick StartDaisy Chaining Audio and Computer Signal Between Modules AC Mains InstallationComputer Control Connection Physical Installation Signal End / Power EndSignal Processing DescriptionSystem Overview Features 4 DSAi Block DiagramsElectronic Applications Engineering Design4a Angled Radiation Pattern DSAPilot Low Frequency PerformanceComparison to Traditional Products Designing DSAi SystemsInstallation Analog Audio and EIA-485 Computer Control2 Audio a & Audio B Recommended Conductor Gauge AWG to 18 AWG / 0.2 mm to 1 mm 3 Basic CobraNet Diagram CobraNet Audio and Computer ControlCabling Fault Detect Supervisory Monitoring 3a Single DSAi Fault on AC Mains Power Connection 2 PowerCon PlugGrounding 4 Fuse2 Signal End / Power End 3 DSAi Cluster Configurations 4a Wall Mounted 6 Mounting Height Lift the enclosure onto the structure-mounted Wall Brackets Acoustical Installation Initial Set-UpOperation Operational Functions Signal Monitoring Operational Check List Normal OperationOperational ‘DOS’ and ‘DONTS’ Maintenance and Service WarrantyService Items How to Contact EAWInspections and Maintenance AppendicesTroubleshooting DSA250i OnlyEIA-485 EIA-485 Network Notes CobraNetSupport For Ethernet Support For CobraNetDSAi Connections 3a EIA-485 Example 5c Example One path was to the EIA-485 port. So when B responds 6c Example Mechanical Drawings Right Side BackRight Side Full Scale Wall Bracket