Cisco Systems SN 5428 manual OL-4796-01

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Chapter 3 Troubleshooting

Contacting Customer Service

	Cisco SN 5428 Storage Router Hardware Installation Guide
3-8	OL-4796-01

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Contents Cisco SN 5428 Storage Router Hardware Installation Guide Page Cisco SN 5428 Storage Router Hardware Installation Guide Page N T E N T S Front-Panel LEDs Cable and Port Pinouts B-1 Viii Audience OrganizationConventions This document uses the following conventionsObtaining Documentation Related DocumentationCisco.com Ordering Documentation Documentation CD-ROMDocumentation Feedback Obtaining Technical Assistance Cisco TAC Website Opening a TAC CaseTAC Case Priority Definitions Obtaining Additional Publications and Information Xvi Product Overview SN 5428 Basic Description SN 5428 Storage Router ChassisPort Descriptions SN 5428 Storage Router PortsGigabit Ethernet Ports Console Port10/100 Ethernet Management Port 10/100 Ethernet HA PortFront-Panel LEDs Fibre Channel PortsLED Mgmt ACT Fan Assembly Chassis AirflowPower Supply Power connectorOL-4796-01 Installing the SN 5428 Storage Router Read Safety Notices Installing the SN 5428 Storage Router Read Safety Notices OL-4796-01 Site Planning Installing the SN 5428 Chassis Installing on a Table or a ShelfRack-Mounting the SN 5428 Storage Router Removing the Front Screws from the Sides Installing the Chassis in the Rack Attaching the Optional Cable Guide Cable guide screwInstalling SFP Modules MT-RJ Fiber-Optic Connector and SFP Module SFP Product Number Connector Type Port Usage Mylar Tab SFP Modules Mylar Tab SFP ModuleInserting a Mylar Tab SFP Module Actuator/Button SFP Modules 10 Actuator/Button SFP Module12 Removing an Actuator/Button SFP Module from a Port Bale Clasp SFP Modules 13 Bale Clasp SFP Module15 Removing a Bale Clasp SFP Module with Your Index Finger Connecting to Gigabit Ethernet and Fibre Channel Ports OL-4796-01 Connecting to a Gigabit Ethernet Port Connecting to a Fibre Channel PortConnecting to the 10/100 Ethernet Management and HA Ports 17 Connecting to the 10/100 Management and HA PortsConnecting to the Console Port Stop Bits Flow ControlConnecting Power 18 Connecting the Console Cable19 Power Set to Off Verifying Installation Verifying Start-up OperationsVerify That Network Connections Are Operational Verify That Fibre Channel Connections Are OperationalWhere to Go Next OL-4796-01 Troubleshooting Solving Problems at the Component LevelIdentifying Startup Problems Troubleshooting the Power Supply Troubleshooting a Network or Fibre Channel Port Connection Troubleshooting a Connection to a Gigabit Ethernet PortTroubleshooting Troubleshooting a Connection to a Fibre Channel Port Contacting Customer Service OL-4796-01 Technical Specifications Fuse F1 rating Cable and Port Pinouts Gigabit and Fibre Channel Ports850 62.5 0625 300 m 125 150 m 50.0 500 m 10/100 Ethernet Management and HA Ports Figure B-1 Straight-Through CablesPin Signal Direction Description Console PortRTS OL-4796-01 Numerics IN-2 IN-3 IN-4

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