Troubleshooting guide
Displays |
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The display is dim. | ≥Change “FL Display” in the Setup menu. | 38 | |
The elapsed time displayed is | ≥The displayed play time is converted from the number of frames at 29.97 frames (equal to | — | |
actually less than the play time. | 0.999 seconds) to one second. There will be a slight difference between the time displayed |
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| and the actual elapsed time (e.g., actual |
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| 59 minutes 56 seconds). |
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TV screen and video |
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The images from this unit do | ≥Make sure that the TV is connected to the VIDEO OUT terminal, COMPONENT VIDEO OUT | 10, 11 | |
not appear on the TV. | terminals or HDMI AV OUT terminal on this unit. | — | |
Picture is distorted. | ≥Make sure that the TV’s input setting (e.g., VIDEO 1) is correct. | ||
≥An incorrect resolution is selected in “Component Video Resolution”, when the TV is | 39 | ||
Jittering occurs. | |||
connected to COMPONENT VIDEO OUT terminals. While stopped, press and hold [1PLAY] |
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| and [∫STOP] on the main unit at the same time for more than 5 seconds to cancel this |
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| setting. Set the item again. | 39 | |
| ≥To output video from a device connected with an HDMI cable, set “HDMI Video Mode” to “On” | ||
| in the Setup menu. | 39 | |
| ≥If “24p Output” is set to “On” when the unit is connected to a TV through any terminal other | ||
| than HDMI, images may not display properly. In this case, set “24p Output” to “Off”. | 39 | |
| ≥When “24p Output” is set to “On”, HDMI authentication takes place where 24p images switch | ||
| to other images, and a black screen is displayed. | 39 | |
| ≥When “24p Output” is set to “On”, jittering may occur while playing | ||
| turn “24p Output” to “Off”. | 39 | |
| ≥An incorrect resolution is selected in “HDMI Resolution”, when the TV is connected to HDMI | ||
| AV OUT terminals. While stopped, press and hold [1PLAY] and [∫STOP] on the main unit at |
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| the same time for more than 5 seconds to cancel this setting. Set the item again. However, |
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| Dolby Digital Plus, Dolby TrueHD, and |
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| the bitstream, select “Restore Default Settings” to restore the factory presets and make |
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| proper settings. | — | |
| ≥Picture may not be seen when more than 2 devices are connected with HDMI cables. | ||
| Reduce the number of connected devices. | — | |
| ≥Mobile telephone chargers can cause some disturbance. | ||
| ≥If you are using an indoor TV antenna, change to an outdoor antenna. | — | |
| ≥The TV antenna wire is too close to the unit. Move it away from the unit. | — | |
The screen changes | ≥When the “Screen Saver Function” in the Setup menu is set to “On”, the display may return to | 38 | |
automatically. | the screen saver mode automatically if there is no operation for 5 minutes or more. |
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Video is not output. | ≥An image is not output from the COMPONENT VIDEO OUT terminal or the VIDEO OUT | 36 | |
| terminal when the “High Clarity Sound” is enabled. Set the “High Clarity Sound” in the |
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| terminal. |
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Video is not output in high | ≥High definition video cannot be output through the VIDEO OUT terminal. | — | |
definition. | ≥Confirm that the “HDMI Video Mode”, “HDMI Resolution”, and “Component Video | 39 | |
| Resolution” in the Setup menu are set properly. |
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The Setup menu cannot be | ≥Select “BD/DVD” or “SD” as the source. | — | |
accessed. |
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Status messages do not | ≥Select “Automatic” in “Status Messages” in the Setup menu. | 38 | |
appear. |
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The 4:3 aspect ratio picture | ≥Use the TV to change the aspect. Refer to your TV’s operating instructions. | — | |
expands left and right. | ≥When using a component video cable, set “Progressive” to “Video”. If the situation is not | 36, 39 | |
Screen size is wrong. | restored after that, set “TV Aspect” to “4:3”. |
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≥When using an HDMI cable, set “TV Aspect” to “16:9”. | 39 | ||
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When playing | ≥When you use the HDMI AV OUT terminal for video output, follow the steps below for setting. | 39 | |
progressive output, one part of | 1 Connect this unit to the TV with any cable except the HDMI cable. |
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the picture momentarily | 2 When you connect with the Component Video cable, set “HDMI Video Mode” to “Off” and |
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appears to be doubled up. | “Component Video Resolution” to “480i” in the Setup menu. |
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There is no apparent change in | ≥The effect is less perceivable with some types of video. | — | |
picture quality when adjusted |
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with the “Video” menu in the |
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The | ≥If the “Screen Saver Function” in the Setup menu is set to “Off”, the | 38 | |
in gray. | displayed in black. |
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Still pictures (JPEG) do not | ≥The images that were edited on the PC, such as Progressive JPEG, etc., may not playback. | 44 | |
playback normally. |
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Reference
RQT9508
48