Table 12 – Troubleshooting Guide–Heating
SYMPTOM | CAUSE |
| REMEDY | |
|
|
| ||
| Water in gas line | Drain. Install drip leg. | ||
| No power to furnace | Check power supply fuses, wiring or circuit breaker. | ||
|
| Check transformer. | ||
| No | NOTE: Some transformers have internal | ||
|
| that requires a | ||
Burners will not ignite |
|
| ||
Check all wiring and wire nut connections | ||||
| Misaligned spark electrodes | Check flame ignition and sense electrode positioning. | ||
| Adjust as necessary. | |||
|
| |||
|
|
|
| |
|
| 1. | Check gas line for air. Purge as necessary. NOTE: After purging | |
| No gas at main burners | gas line of air, wait at least 5 minutes for any gas to dissipate be- | ||
| fore attempting to light unit. | |||
|
| |||
|
| 2. | Check gas valve. | |
|
|
| ||
| Dirty air filter | Clean or replace filter as necessary | ||
| Gas input to furnace too low | Check gas pressure at manifold match with that on unit nameplate | ||
Inadequate heating | Unit undersized for application | Replace with proper unit or add additional unit | ||
Restricted airflow | Clean or replace filter. Remove any restriction. | |||
| ||||
| Limit switch cycles main burners | Check rotation of blower, temperature rise of unit. Adjust as neces- | ||
| sary. | |||
|
| |||
|
|
|
| |
|
| 1. | Tighten all screws around burner compartment | |
|
| 2. | Cracked heat exchanger. Replace. | |
| Incomplete combustion results in: Aldehyde odors, | 3. | Unit | |
Poor flame characteristics | or manifold pressure). | |||
carbon monoxide, sooting flame, floating flame | ||||
| 4. | Check burner alignment. | ||
|
| |||
|
| 5. | Inspect heat exchanger for blockage. Clean as necessary. | |
|
|
|
|
Table 13 – Troubleshooting Guide–LED Status Codes
SYMPTOM | CAUSE | REMEDY | ||
|
|
|
| |
|
|
| Check | |
No Power Hardware failure | Loss of power to control module (IGC)*. | and transformer. Units without a | ||
(LED OFF) |
| internal overload in the | ||
|
| |||
|
|
| allow 10 minutes for automatic reset. | |
|
|
|
| |
Limit switch faults |
| Check the operation of the indoor (evaporator) fan motor. Ensure | ||
High temperature limit switch is open. | that the | |||
(LED 2 flashes) | ||||
| range on the unit nameplate. Clean or replace filters. | |||
|
|
| ||
|
|
| ||
Flame sense fault | The IGC* sensed flame that should not be present. | Reset unit. If problem persists, replace control board. | ||
(LED 3 flashes) | ||||
|
| |||
|
|
| ||
4 consecutive limit switch |
| Check the operation of the indoor (evaporator) fan motor and that | ||
faults |
| Inadequate airflow to unit. | ||
(LED 4 flashes) |
| information. | ||
|
|
|
| |
Ignition lockout |
| Check ignitor and flame sensor electrode spacing, gaps, etc. | ||
Unit unsuccessfully attempted ignition for 15 minutes. | Ensure that fame sense and ignition wires are properly terminated. | |||
(LED 5 flashes) | ||||
| Verify that unit is obtaining proper amount of gas. | |||
|
|
| ||
|
|
|
| |
|
|
| Verify wiring connections to pressure switch and inducer motor. | |
Pressure Switch motor fault |
| Verify pressure switch hose is tightly connected to both inducer | ||
Open pressure switch. | housing and pressure switch. Verify inducer wheel is properly | |||
(LED 6 flashes) | ||||
| attached to inducer motor shaft. Verify inducer motor shaft is turn- | |||
|
|
| ||
|
|
| ing. | |
|
|
|
| |
|
|
| Rollout switch will automatically reset, but IGC* will continue to | |
Rollout switch fault | Rollout switch has opened. | lockout unit. Check gas valve operation. Ensure that | ||
(LED 7 flashes) | blower wheel is properly secured to motor shaft. Inspect heat | |||
| ||||
|
|
| exchanger. Reset unit at unit disconnect. | |
|
|
| ||
Internal control fault | Microprocessor has sensed an error in the software | If error code is not cleared by resetting unit power, replace the | ||
(LED 8 flashes) | or hardware. | IGC*. | ||
Temporary 1 hr auto reset | Electrical interference impeding IGC software | Reset | ||
(LED 9 flashes) | Fault will automatically reset itself in one (1) hour. | |||
| ||||
*WARNING | : If the IGC must be replaced, be sure to ground yourself to dissipate any electrical charge that my be present before handling new control |
board. The IGC is sensitive to static electricity and my be damaged if the necessary precautions are not taken. IMPORTANT: Refer to Table
LEGEND
36