Dell MD3220, MD3200 manual Getting Help, Locating Your System Service Tag, Contacting Dell

6

Getting Help

Locating Your System Service Tag

Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code and Service Tag are found on the front of the system by pulling out the information tag. This information is used by Dell to route support calls to the appropriate personnel.

Contacting Dell

NOTE: Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Availability varies by country and product, and some services may not be available in your area.

To contact Dell for sales, technical support, or customer-service issues:

1Go to dell.com/contactdell.

2Select your country or region from the interactive world map.

When you select a region, the countries for the selected regions are displayed.

3Select the appropriate language under the country of your choice.

4Select your business segment.

The main support page for the selected business segment is displayed.

5Select the appropriate option depending on your requirement.

NOTE: If you have purchased a Dell system, you may be asked for the Service Tag.

Getting Help

47