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Customer Support
For customer support within the United States, call
Customer Service
The following table lists Ciprico service options.
Service | Explanation |
|
|
Hot Spares | Overnight replacement of failed parts. Currently available only |
| in U.S. and Europe. |
|
|
Hot Spares 8 | |
| available only in U.S. |
|
|
Hot Spares 4 | |
| available only in U.S. |
|
|
Safety Net Lite | |
| Overnight replacement. |
|
|
Safety Net | |
| assemblies. Overnight replacement. |
|
|
Spare purchase with | Customer purchases own spare parts. Hot Spares assures |
Hot Spares | overnight replacement of failed parts. Currently available only |
| in U.S. and Europe. |
|
|
Advantage Support | Customized program for the large user. |
| parts. |
|
|
Full service, | |
| available only within some areas of the U.S. |
|
|
Warranty | |
|
|
| Table 1: Ciprico Service Options |
For more details on customer service programs, go to www.ciprico.com/service.html or contact your local Ciprico sales manager or Ciprico Inside Sales at
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