NEC nec specifications Short Text Messaging Service STM Service 134

Short Text Messaging Service (STM Service) S-134

Service Conditions (cont’d)

10.Hardware Requirements: PS and ZT that are both supporting this feature should be used. If other PS/ZT is used, the following occurs at the PBX side:

•PBX sends an STM request to a PS.

•PBX cannot obtain a response signal from the PS. Also, PBX cannot identify that the PS/ZT is not compatible with the STM feature.

•PBX judges the PS as in (and returning from) the out-of zone area.

•According to the judgement above, PBX performs adequate processing (PS is judged as returning from the zone, and a retry of STM request is made).

Interactions

1.The STM is influenced by System Data of Multiple ACDPs (including Multiple IPs).

Note: For multiple ACDPs, refer to the CallCenterWorX-Enterprise ACD System Manual.

STM

PS-1

PBX-1PBX-2

FCCS

STM Server

STM

PS-2

A: STM Available	NA: STM Not Available		 : Not used
SYSTEM DATA OF PBX-1		SYSTEM DATA OF PBX-2
MULTIPLE	DISPERSION	MULTIPLE	DISPERSION
ACDPS	AGENT	ACDPS	AGENT	PS-1	PS-2
Ineffective		Ineffective		A	A
Ineffective		Effective	Ineffective		
Ineffective		Effective	Effective		
Effective	Ineffective	Ineffective			
Effective	Ineffective	Effective	Ineffective	A	NA
Effective	Ineffective	Effective	Effective	A	NA
Effective	Effective	Ineffective			
Effective	Effective	Effective	Ineffective	A	NA
Effective	Effective	Effective	Effective	A	A

Note: Shaded areas represent invalid configuration.

NEAX2400 IPX Wireless Features and Specifications	Page 69
NDA-24313, Issue 1