Dell H200 manual Troubleshooting, Bios Boot Order, Background Activities

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Troubleshooting

To get help with problems with your Dell™ PowerEdge™ RAID Controller H200 or 6Gbps SAS HBA cards, you can see "Getting Help" on page 73 or access the Dell Support website at support.dell.com.

BIOS Boot Order

If you intend to boot to the controller, ensure it is set appropriately in the system's BIOS boot order. See your system documentation for more information.

Background Activities

Disk I/O performance may be degraded while the following background activities are functioning:

•Background initialization

•Consistency check

•Disk rebuild

If disk I/O performance is lower than expected, check to see if any of these activities are running using a management application. If yes, wait until the background operation completes and recheck performance.

Troubleshooting

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Contents User’s Guide July Contents Installing a Windows Server 2003, Windows Installing the Perc H200 and 6GbpsInstalling Suse Linux Enterprise Server Installing the RPM Package WithStarting the Configuration Utility Bios Fault Code Messages Booting With Multiple ControllersAssigning a Preferred Boot Device Contents Migrating and Activating a Virtual DiskTechnical Support and Customer Service Firmware Package Update UtilityAutomated Order-Status Service Corporate Contact Details Contents Safety General Page Safety Battery Disposal Page Overview OverviewGbps SAS HBA Hardware Architecture Operating System SupportRAID Terminology About RAIDRAID Levels Example of RAID Stripe element Stripe element 1 duplicated Overview Specifications of Perc H200 Perc H200 and 6Gbps SAS HBA FeaturesPerc H200 and 6Gbps SAS HBA Features RAID 0, RAID Specifications of 6Gbps SAS HBA Lists the specifications of the 6Gbps SAS HBALater 64-bit only LED Port Activity Feature for 6Gbps SAS HBA Only Unsupported Drives Physical Disk Cache PolicyInstalling the Perc H200 and 6Gbps SAS HBA Cards Hardware InstallationHardware Installation SAS HBA Connecting the Cable for Perc H200 Connecting the Cable for 6Gbps SAS HBA Installing the Perc H200 Modular Card To install your new storage controller card Driver Installation Driver InstallationPre-Installation Requirements Installing the Windows DriverCreating the Driver Media Boot the system using the Windows Server 2003 media Driver Installation Locate Driver Files screen Follow the step below according to your operating system Updating the Windows DriverCreating a DUD Installing Linux DriverUnzip the package using gunzip Untar the file using tar -xvf Creating a DUD Using Dkms Installing Suse Linux Enterprise Server Using the DUD Upgrading the Kernel Installing the RPM Package With Dkms SupportDriver Installation Bios Fault Code Messages Perc H200 and 6Gbps SAS HBA BiosPerc H200 and 6Gbps SAS HBA Bios Post MessagesBooting With Multiple Controllers Configuration UtilityStarting the Configuration Utility Functions PerformedFunctions of the Configuration Utility Description RAID Configuration and Management Screens Create New Volume Select New Volume TypeVolume Field Descriptions RAID Volume Field Descriptions Manage Volume View VolumeManage Volume Field Descriptions Assign a hot spare, RAID 1 and RAID 10 configurations onlyExit Screen Performing Configuration TasksCreating a RAID 0 Virtual Disk Creating a RAID 1 Virtual Disk Creating a RAID 10 Virtual Disk Perc H200 and 6Gbps SAS HBA Bios Activating a Virtual Disk Viewing Virtual Disk PropertiesDeleting a Virtual Disk Migrating and Activating a Virtual DiskReplacing and Rebuilding a Degraded Virtual Disk Hot Spare FailoverAssigning a Preferred Boot Device Current Boot Device set to volume at handle Bios Boot Order TroubleshootingTroubleshooting Background ActivitiesGeneral Issues Physical Disk Related Issues Configuration Utility Configuration Utility Error MessagesFor Configuration Utility Bios Error Messages Meaning Bios Error MessagesBios Error Messages MessageMeaning Bios Fault 01 No I/O port assigned to the adapter Message indicates that the preferred boot Troubleshooting Updating the Firmware Firmware Package Update UtilityAppendix a Updating the Firmware Appendix a Updating the Firmware Getting Help Technical Support and Customer ServiceAppendix B Getting Help Online Services Automated Order-Status Service Dell Enterprise Training Problems With Your OrderProduct Information Before You Call Returning Items for Warranty Repair or CreditAppendix C Regulatory Notices Regulatory NoticesAppendix C Regulatory Notices Appendix D Corporate Contact Details Taiwan Only Corporate Contact Details Taiwan OnlyAppendix D Corporate Contact Details Taiwan Only Glossary GlossaryDkms Glossary Operating System PHY RAID Sata Smart Page Glossary Index IndexIndex