Dell H200 manual Physical Disk Related Issues

Page 63

Physical Disk Related Issues

Table 7-2. Physical Disk Issues

Issue

Suggested Solution

 

 

The system does

Go to the Configuration Utility and verify the controller's boot

not boot from

order and also ensure that the desired Preferred Boot Device is

the PERC H200

set correctly.

card.

NOTE: See your system documentation for information about boot

 

 

device selection. Also, see "Assigning a Preferred Boot Device" on

 

page 59.

 

 

Physical disk is

• Go to the Configuration Utility and ensure that the physical disk

not enumerated

is not enumerated in the SAS topology.

during POST.

• Verify the cable connection.

 

 

• Reseat the physical disk.

 

• Check and reseat the cable.

 

 

One of the

• Check the SAS cables.

physical disks in

• Reseat the physical disk.

the volume

• Check the enclosure or the backplane for damage.

shows the status

as "Failed".

• Contact Dell if the problem persists.

 

 

RAID 1 or RAID

• Enter the Configuration Utility and ensure the physical disk is

10 virtual disk

enumerated in the SAS topology.

does not rebuild.

• Ensure the new disk is of the same drive type as the other disk in

 

the virtual disk.

 

• Ensure the new disk is of equal or greater capacity as the other

 

disk in the virtual disk.

 

• Ensure the new disk is not detected as an inactive virtual disk

 

under the RAID Properties menu. Delete the newly inserted

 

inactive disk.

 

• Ensure the new disk is a Dell supported SAS, SATA or SSD disk.

 

 

Troubleshooting

63

Image 63
Contents User’s Guide July Contents Installing the RPM Package With Installing the Perc H200 and 6GbpsInstalling a Windows Server 2003, Windows Installing Suse Linux Enterprise ServerMigrating and Activating a Virtual Disk Bios Fault Code Messages Booting With Multiple ControllersStarting the Configuration Utility Assigning a Preferred Boot Device ContentsFirmware Package Update Utility Technical Support and Customer ServiceAutomated Order-Status Service Corporate Contact Details Contents Safety General Page Safety Battery Disposal Page Overview OverviewGbps SAS HBA Hardware Architecture Operating System SupportAbout RAID RAID TerminologyRAID Levels Example of RAID Stripe element Stripe element 1 duplicated Overview Perc H200 and 6Gbps SAS HBA Features Specifications of Perc H200Perc H200 and 6Gbps SAS HBA Features RAID 0, RAID Specifications of 6Gbps SAS HBA Lists the specifications of the 6Gbps SAS HBALater 64-bit only LED Port Activity Feature for 6Gbps SAS HBA Only Unsupported Drives Physical Disk Cache PolicyHardware Installation Installing the Perc H200 and 6Gbps SAS HBA CardsHardware Installation SAS HBA Connecting the Cable for Perc H200 Connecting the Cable for 6Gbps SAS HBA Installing the Perc H200 Modular Card To install your new storage controller card Driver Installation Driver InstallationInstalling the Windows Driver Pre-Installation RequirementsCreating the Driver Media Boot the system using the Windows Server 2003 media Driver Installation Locate Driver Files screen Follow the step below according to your operating system Updating the Windows DriverCreating a DUD Installing Linux DriverUnzip the package using gunzip Untar the file using tar -xvf Creating a DUD Using Dkms Installing Suse Linux Enterprise Server Using the DUD Upgrading the Kernel Installing the RPM Package With Dkms SupportDriver Installation Post Messages Perc H200 and 6Gbps SAS HBA BiosBios Fault Code Messages Perc H200 and 6Gbps SAS HBA BiosFunctions Performed Configuration UtilityBooting With Multiple Controllers Starting the Configuration UtilityFunctions of the Configuration Utility Description RAID Configuration and Management Screens Select New Volume Type Create New VolumeVolume Field Descriptions RAID Volume Field Descriptions Assign a hot spare, RAID 1 and RAID 10 configurations only View VolumeManage Volume Manage Volume Field DescriptionsExit Screen Performing Configuration TasksCreating a RAID 0 Virtual Disk Creating a RAID 1 Virtual Disk Creating a RAID 10 Virtual Disk Perc H200 and 6Gbps SAS HBA Bios Activating a Virtual Disk Viewing Virtual Disk PropertiesDeleting a Virtual Disk Migrating and Activating a Virtual DiskReplacing and Rebuilding a Degraded Virtual Disk Hot Spare FailoverAssigning a Preferred Boot Device Current Boot Device set to volume at handle Background Activities TroubleshootingBios Boot Order TroubleshootingGeneral Issues Physical Disk Related Issues Configuration Utility Error Messages Configuration UtilityFor Configuration Utility Bios Error Messages Meaning Bios Error MessagesBios Error Messages MessageMeaning Bios Fault 01 No I/O port assigned to the adapter Message indicates that the preferred boot Troubleshooting Firmware Package Update Utility Updating the FirmwareAppendix a Updating the Firmware Appendix a Updating the Firmware Technical Support and Customer Service Getting HelpAppendix B Getting Help Online Services Dell Enterprise Training Problems With Your Order Automated Order-Status ServiceProduct Information Before You Call Returning Items for Warranty Repair or CreditAppendix C Regulatory Notices Regulatory NoticesAppendix C Regulatory Notices Appendix D Corporate Contact Details Taiwan Only Corporate Contact Details Taiwan OnlyAppendix D Corporate Contact Details Taiwan Only Glossary GlossaryDkms Glossary Operating System PHY RAID Sata Smart Page Glossary Index IndexIndex