HP OneView for Microsoft System Center manual Event view and Performance view are empty

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An HP p-Class Server Blade does not appear in the HP BladeSystem Enclosure Group

HP BladeSystem Management Pack does not support HP p-Class Server Blades. HP ProLiant Server Management Packs monitor HP Blade Servers.

Expected associated classes are not displaying in the Enclosure State view or the Health Collection view

By default, the Enclosure State view and the Health Collection State view do not display the expected associated class instances. The layout of the view can be different according to the installation order of the management packs, the discovery results, and the user's console operation. To include associated classes and properties in each view, open the Personalize View dialog box and select the ones to be included.

Event view and Performance view are empty

The HP BladeSystem Management Pack does not have data collection rules for events or performances. Though the Event and Performance views are accessible from HP Classes, data does not appear in these views.

To view an NT Event:

1.Launch the Computer Management task.

2.View the Event Viewer folder under System Tools.

Events from the Enclosure Monitor Service are stored in the HP BladeSystem log.

Alert notifications value is repeated in Path; Path and Source values appear to be swapped

In alert notifications for devices managed by HP:

The value for Source indicates the entity that generated the alert, such as the HP Insight Management Agents.

The value for Path indicates the target server or device that is affected by the alert.

The actual value for Path is displayed twice, separated by a semicolon.

Sample alert notification:

Alert: HP Smart Array SAS/SATA Event Notification Service failed.

Source: HP Insight Management Agents

Path: bcalfe1b2cnet.mylab.net;bcalfe1b2cnet.mylab.net

Last modified by: System

Last modified time: 3/16/2011 5:01:02 PM

Alert description: The HP Insight Management Agents have failed;

the HP Smart Array SAS/SATA Event Notification service is not running.

Tasks cannot be launched from the Health Explorer properties page or the Product Knowledge page

The link to the Enclosure Monitor Manager displays in the Alert Properties view on the Health Explorer properties page and the Product Knowledge page. Clicking the link will not launch a task. Use the link in the Actions panel to launch a task, or right-click the HP BladeSystem Enclosure, and select a task.

The Group Diagram view displays initials of folder names

Operations Manager groups the health components of the HP BladeSystem Management Pack into subfolders and displays only the initial letters of the first and last health component names within the folder. Expand the folders to view the entire health component of the management pack for a specific health collection.

Operational and usage issues 49

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Contents Abstract Page Contents BladeSystem NT events TroubleshootingDocumentation feedback Support and other resourcesInformation IndexIntroduction OverviewProduct operation Product operation Installation overview Installing HP BladeSystem Management PackInstall the HPBladeSystemMP0nnx86.exe file or Installing the HP BladeSystem Management PackMonitor Service \ HPBladeSystemEnclosureMonitorService.exe Installation resultsChange HPBladeSystemEnclosureMonitorService.exe.config When the modification is complete, click Finish Using the Enclosure Monitor Manager Launching the Enclosure Monitor Manager Connecting to the Enclosure Monitor ServiceAdding enclosures Refreshing monitor dataModifying enclosure login Modifying enclosure configurationLaunching the HP Onboard Administrator website Removing managed enclosuresUsing Run As Profiles Launching HP Onboard AdministratorLaunching HP Integrated Lights-Out Configuring a bypass list Configuring a proxy serverChanging Setting B Changing Setting aAnalyzing HP alerts Page HP BladeSystem Enclosure views More about the HP BladeSystem Management PackActive Alerts view Device Bay State view Group Diagram view Enclosure State view Health Explorer HP BladeSystem Enclosure views More about the HP BladeSystem Management Pack Health Collection State view Monitor Service State viewTask Status view Security for HP tasks Predefined tasksClasses BladeSystem classes ILOUSM62500TE Active State monitors Discovery rulesPropagation monitors Enclosure monitor performance and scalability guidelines Hardware and software configuration guidelinesCapacity planning guidelines and best practices Number of registered HP BladeSystem c-Class enclosures Best practices based on these factorsPractical configurations with resource guidelines X86 41 MB X64 55 MB BladeSystem NT events Service NT eventsMonitor NT events Snmp trap NT events Soap NT eventsGroup capper Enclosure monitor management issues TroubleshootingOperations Manager does not alert HP BladeSystem enclosures Operational and usage issues Authoring issuesResearching state monitoring Event view and Performance view are empty Group Diagram view displays initials of folder namesState icon or alert state appears gray Enclosure Monitor Manager operational and usage issuesMonitor manager fails to validate an enclosure registration Monitor manager status line displays failure statusAdd Enclosure wizard does not add an unverified enclosure Updating the Onboard Administrator passwordSupport and other resources How to contact HPInformation to collect before contacting HP HP authorized resellers Warranty informationRelated information Typographic conventionsTIP Documentation feedback HP Scom Management Packs support HP BladeSystem Management Pack v 1.x for System Center Index Index