HP 7450 Application Software Suite Microsoft Exchange Media LTU manual Troubleshooting

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Suggestion:

Check whether you are using a different version of the NBU master server and the NBU client. If so, upgrade the NBU client to the same version as the NBU master server.

Troubleshooting 101

Image 101

Contents User’s Guide Acknowledgments Contents Using the Recovery Manager GUI Configuring Backup SoftwareScheduling Automatic Virtual Copies Automating Tasks Creating a Backup of a Virtual CopyMounting a Virtual Copy Unmounting a Virtual Copy Refreshing All Virtual CopiesRemote Copy for Recovery Manager Rapid Backup and Recovery for ExchangeTroubleshooting Server Virtualization EnvironmentsTypographical Conventions IntroductionRelated Documents Introduction AdvisoriesSystem Requirements Overview of Recovery ManagerRecovery Manager Requirements Overview of Recovery Manager Running Recovery Manager on a Japanese OSFeatures Supported Features Not Supported Features Not SupportedMicrosoft Volume Shadow Copy Service Supported VSS Components How VSS Works with Exchange Recovery Manager LayoutHow VSS Works with Exchange Single Host Backup Configuration Centralized Backup ConfigurationRecovery Manager Layout CCR Backup ConfigurationTwo HP 3PAR Storage Systems, One Site Multiple Domain Backup ConfigurationsRemote Copy Backup Server Backup ServerServer Relationships Exchange ServersUpgrading to Recovery Manager for Exchange Installation and DeinstallationInstalling Recovery Manager Backup ServerUnderstanding the Registry Verifying the InstallationVerifying the Installation Environment Variables Deinstalling Recovery ManagerEditing the Registry Deinstalling Recovery Manager Configuring Recovery Manager Configuring Recovery ManagerConfiguring the Database Configuring Recovery Manager for CCR Configuring Mount FunctionalityGrouping Volumes into Autonomic Groups Configuring the ProviderVolume Sets Configuring Multiple DomainsMultiple Domain Requirements Registering DomainsManaging Domain Components Modifying Domain CredentialsUnregistering a Domain Configuring Symantec NetBackup Configuring Backup SoftwareServer component is installed OverviewRequirements Configuring HP Data ProtectorSetting Up the HP Data Protector Backup Specification Setting Up HP Data Protector Cell Manager Access Using Your Backup SoftwareUsing Symantec NetBackup Using HP Data ProtectorOverview of the Recovery Manager GUI Using the Recovery Manager GUIManaging Domains Starting the GUIStopping the GUI How Recovery Manager Policies Work Setting the Recovery Manager Policy ConfigurationRegistering the Server Working in Multiple DomainsExpiration-Based Policies Numeric-Based PoliciesRetention Time Restrictions Setting Recovery Manager PoliciesSetting the Recovery Manager Policy Configuration Modifying the Time Constraints for a Virtual Copy Configuring Email NotificationsHow Virtual Copy Creation Works Deleting Email ConfigurationsCreating Virtual Copies of Storage Groups Processes after Virtual Copy Creation Manually Creating a Virtual Copy of a Storage GroupProcesses during Virtual Copy Creation Creating Remote Virtual Copies of Storage Groups Creating a Virtual Copy of an LCR-Enabled Storage GroupHow Remote Virtual Copy Works Manually Creating a Remote Virtual Copy of a Storage GroupOption Description CCR Virtual Copy on Active Node Creating a Virtual Copy of a CCR-Enabled Storage GroupPrimary CCR Virtual Copy on Passive NodeScheduling Automated Tasks with Task Scheduler Automating TasksScheduling Automatic Virtual Copies Managing Automated Tasks with Task Manager Unmounting a Virtual Copy Mounting a Virtual CopyRefreshing Virtual Copy Information Refreshing All Virtual CopiesBacking Up a Virtual Copy Manually Creating Backups at the Storage Group LevelRefreshing All Virtual Copies for a Specific Storage Group Refreshing a Specific Virtual CopyYou are using an expiration-based policy, or Creating Backups at the Storage Group Level for CCRYou are using an expiration-based policy, or Creating a Backup of a Virtual Copy Scheduling Automatic Backups at the Storage Group LevelScheduling an Automatic Backup of a Virtual Copy Restoring from a Virtual Copy Restoring a Storage Group with File Copy RestoreRestoring a Storage Group with Volume Restore Manually Analyzing and Synchronizing the Repository Restoring a Volume or Directory from a Media BackupAnalyzing the Repository Removing Virtual Copies Validating a Virtual CopyRemoving Available Virtual Copies Removing Removed Virtual CopiesViewing Event Message Descriptions Recovery Manager for Exchange Command Line Interface CLI Using the Recovery Manager CLIRecovery Manager Commands Recovery Manager for Exchange Command Line Interface CLIExamples Using the Recovery Manager CLIRMExch analyze Recovery Manager Commands RMExch backupExample Default is System Drive\3parsnapshotRMExch config RMExch create Recovery Manager Commands RMExch create -s bottlenosed -g sg2 RMExch deletebackup RMExch display RMExch displayDomain RMExch listbackup RMExch ModifyDomain RMExch mount RMExch peer RMExch policy RMExch policy -s bottlenosed -g first storage group -i 10 -r RMExch portconfig RMExch rcstatus RMExch RegisterDomain RMExch remove RMExch report RMExch repository RMExch reset RMExch restore Examples ParametersRMExch setvc RMExch create commandRMExch unmount RMExch UnRegisterDomain Scheduling Virtual Copies using the Recovery Manager GUI Running Recovery Manager as a Scheduled JobRMExch validate Scheduling Virtual Copies with Windows Task SchedulerRMExch create -s Exchange Server 1 -g storagegroup3 Running Recovery Manager as a Scheduled JobBackup Rapid Backup and Recovery for ExchangeRapid Backup and Recovery for Exchange Key Microsoft Exchange File TypesAdvantages of Using Recovery Manager Recovery ProceduresPoint-In-Time Recovery Recovery ProceduresFrom the Cluster Administrator, take the Disks offline Volume Promote Point-In-Time RecoveryPoint-of-Failure Recovery for File Copy Restore Point-Of-Failure RecoverySingle Copy Clusters Continuous Copy Replication ClustersPoint-of-Failure Recovery for Volume Restore Single Mailbox RecoveryRestoring a Mailbox from a Backup to a Recovery Server Rapid Backup and Recovery for Exchange Creating a Recovery Storage Group Using the Recovery Storage Group FeatureHow Recovery Storage Groups Operate Restoring a Mailbox Store to the Recovery Storage Group Additional Documentation Additional DocumentationSynchronous Mode Remote Copy Remote Copy for Recovery ManagerAsynchronous Periodic Mode Remote Copy Remote Copy for Recovery ManagerSetting Up Remote Copy Setting Up Remote CopySupport for Remote Copy Modes and Policies Support for GeoCluster for Microsoft WindowsRecovering a Storage Group from a Remote Copy Backup Server Setting Up Remote Copy Volume Groups for Storage GroupsVMWare and Egenera Server Virtualization EnvironmentsVMWare and Egenera Known Issues TroubleshootingKnown Microsoft Issues TroubleshootingTroubleshooting Suggestion RMExch analyze -s exchange server -g storage group Regsvr32 C\Windows\system32\msclus.dll Troubleshooting Event Messages Backup server Event ID Error Message 3112RME3126 Error Could not delete Local configuration fileRME3176 Error Verification has Event ID Error Message 3164Command on this snapshot If NetBackup is included in environmentStorage group share volumes. Please Event ID Error Message 3204Unmount the shared volumes before Before running restore3806 3PARVSS3806 Error Unable to read Removing this configuration3807 3PARVSS3807 Error Unable to read InServ Storage System connection setup3PARVSS3814 Error Unable to find Event ID Error Message 3813 3PARVSS3813 Error Unable to get3PARVSS3816 Error Unable to find Make sure you have entered the rightLog level setup Event ID Error Message 3817 3PARVSS3817 Error VSS ProviderStorage System configuration entry Allowable volumesAn error Event ID Error Message Description/Action 50545055 3PARVSS5055 Error Token Invalid CommandUnable to access registry for the specified key Event ID Error Message Description/Action 5062Permission to access it 5063 3PARVSS5063 Error Could not queryRME5104 Error The VSS Exchange Event ID Error Message 5103 RME5103 Error The VSS WriterFrom the command line. To put it into a RME5108 Error The VSS WriterRME5126 Error The creation of a Event ID Error Message 5123RME5127 Error a backup for same To hold I/O writes. Try again whenNew license Event ID Error Message 51345145 Valid licenseRME5147 Error Cannot remove a Event ID Error Message 5146Not appear to be installed. You cannot VSS Provider does not appear to be installedRME5159 Error Maximum number Event ID Error MessageVolumes exceeded RME5162 Error Unable to getServer install location from registry Snapshot volumeTry performing recovery operations Volume Name is currently exposed toCopy command for group Remote Copy Event ID Error Message 5195Copy registered volumes information RME5199 Error Remote copy groupNeed to check the firewall settings Notification command for remote copy CopyActive Directory Ready for syncDataProtector command error Event ID Error Message 5438Due to invalid username or password Could not access the HP 3PAR Storage System