HP 10400 Application Software Suite for Microsoft Exchange Media LTU Information store, 5112, Use

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Table 7 Recovery Manager for Microsoft Exchange Event Messages (continued)

Event ID

Error Message

5103

RME5103: ERROR: The VSS Writer

 

operation failed because of a time-out

 

between the Freeze and Thaw events.

Description/Action

The VSS Writer operation has exceeded the 20–second timeout limit for the freeze and thaw stage allocated by Exchange.

•Verify that the Exchange writer is in a Healthy state using vssadmin list writers.

5104

RME5104: ERROR: The VSS Exchange

 

Writer has failed. This can be verified by

 

running the command "vssadmin list writers"

 

from the command line. To put it into a

 

stable state and to continue creating

 

snapshots, restart the Microsoft Exchange

 

information store.

The VSS Exchange Writer has failed.

•This can be verified by running the vssadmin list writerscommand from the command line.

•You may need to restart the VSS service and/or Exchange Information Store service.

5106

RME5106: ERROR: The VSS Writer is not

 

responding.

The VSS Writer is not responding.

•Run vssadmin list writers to verify that the VSS writer is in a Healthy state.

5108

RME5108: ERROR: The VSS Writer

 

infrastructure is not operating properly.

 

Check that the Event Service and VSS have

 

been started, and check for errors associated

 

with those services in the error log.

The VSS Writer is not operating properly.

•Check that the Event Service and VSS have been started.

•Run vssadmin list writers to verify that the VSS writer is in a Healthy state and check the system event log for errors associated with those services.

5111

RME5111: ERROR: The 3PAR VSS Provider

 

is not registered on this computer.

5112

RME5112: ERROR: An unexpected 3PAR

 

VSS Provider error occurred.

5113

RME5113: ERROR: The VSS Provider is in

 

use.

5118

RME5118: ERROR: An unexpected VSS

 

provider error has occurred.

5121

RME5121: ERROR: Could not bind to the

 

domain for Exchange Server Information.

A registered version of VSS Provider was not detected.

•Check that HP 3PAR VSS Provider Software is properly installed on the system.

•Run vssadmin list writers to verify that VSS Provider is properly registered.

•If you cannot resolve the problem, uninstall the VSS Provider package and install it again.

An unexpected error was generated by VSS Provider.

•Restart the Volume Shadow Copy Service and HP 3PAR VSS Provider Software service.

Another snapshot request is currently in process.

•Wait 10 minutes and retry the operation.

An unexpected error was generated by VSS Provider.

•Check the Windows event log to determine the specific VSS Provider error.

A domain binding error occurred while accessing the Exchange Server Information.

•Check the Active Directory connection.

5122

RME5122: ERROR: The system was unable

 

to flush I/O writes. This can be a transient

 

problem. It is recommended to wait ten

 

minutes and try again, up to three times.

The system was unable to flush I/O writes. This can be a transient problem.

•Try waiting 10 minutes and try again, up to three times.

•If the operation cannot be completed after three retries, run vssadmin list writers to verify that the VSS writer is in a healthy state.

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Contents User’s Guide Acknowledgments Contents Using the Recovery Manager GUI Configuring Backup SoftwareRefreshing All Virtual Copies Creating a Backup of a Virtual CopyScheduling Automatic Virtual Copies Automating Tasks Mounting a Virtual Copy Unmounting a Virtual CopyServer Virtualization Environments Rapid Backup and Recovery for ExchangeRemote Copy for Recovery Manager TroubleshootingIntroduction Related DocumentsTypographical Conventions Introduction AdvisoriesOverview of Recovery Manager Recovery Manager RequirementsSystem Requirements Running Recovery Manager on a Japanese OS Features SupportedOverview of Recovery Manager Features Not Supported Microsoft Volume Shadow Copy ServiceFeatures Not Supported Supported VSS Components Recovery Manager Layout How VSS Works with ExchangeHow VSS Works with Exchange Single Host Backup Configuration Centralized Backup ConfigurationRecovery Manager Layout CCR Backup ConfigurationTwo HP 3PAR Storage Systems, One Site Multiple Domain Backup ConfigurationsExchange Servers Backup ServerRemote Copy Backup Server Server RelationshipsBackup Server Installation and DeinstallationUpgrading to Recovery Manager for Exchange Installing Recovery ManagerVerifying the Installation Verifying the InstallationUnderstanding the Registry Deinstalling Recovery Manager Editing the RegistryEnvironment Variables Deinstalling Recovery Manager Configuring Recovery Manager Configuring the DatabaseConfiguring Recovery Manager Configuring the Provider Configuring Mount FunctionalityConfiguring Recovery Manager for CCR Grouping Volumes into Autonomic GroupsRegistering Domains Configuring Multiple DomainsVolume Sets Multiple Domain RequirementsModifying Domain Credentials Unregistering a DomainManaging Domain Components Overview Configuring Backup SoftwareConfiguring Symantec NetBackup Server component is installedConfiguring HP Data Protector Setting Up the HP Data Protector Backup SpecificationRequirements Using HP Data Protector Using Your Backup SoftwareSetting Up HP Data Protector Cell Manager Access Using Symantec NetBackupOverview of the Recovery Manager GUI Using the Recovery Manager GUIStarting the GUI Stopping the GUIManaging Domains Working in Multiple Domains Setting the Recovery Manager Policy ConfigurationHow Recovery Manager Policies Work Registering the ServerExpiration-Based Policies Numeric-Based PoliciesSetting Recovery Manager Policies Setting the Recovery Manager Policy ConfigurationRetention Time Restrictions Modifying the Time Constraints for a Virtual Copy Configuring Email NotificationsDeleting Email Configurations Creating Virtual Copies of Storage GroupsHow Virtual Copy Creation Works Manually Creating a Virtual Copy of a Storage Group Processes during Virtual Copy CreationProcesses after Virtual Copy Creation Manually Creating a Remote Virtual Copy of a Storage Group Creating a Virtual Copy of an LCR-Enabled Storage GroupCreating Remote Virtual Copies of Storage Groups How Remote Virtual Copy WorksCCR Virtual Copy on Passive Node Creating a Virtual Copy of a CCR-Enabled Storage GroupOption Description CCR Virtual Copy on Active Node PrimaryAutomating Tasks Scheduling Automatic Virtual CopiesScheduling Automated Tasks with Task Scheduler Managing Automated Tasks with Task Manager Refreshing All Virtual Copies Mounting a Virtual CopyUnmounting a Virtual Copy Refreshing Virtual Copy InformationRefreshing a Specific Virtual Copy Manually Creating Backups at the Storage Group LevelBacking Up a Virtual Copy Refreshing All Virtual Copies for a Specific Storage GroupYou are using an expiration-based policy, or Creating Backups at the Storage Group Level for CCRYou are using an expiration-based policy, or Creating a Backup of a Virtual Copy Scheduling Automatic Backups at the Storage Group LevelScheduling an Automatic Backup of a Virtual Copy Restoring a Storage Group with File Copy Restore Restoring a Storage Group with Volume RestoreRestoring from a Virtual Copy Restoring a Volume or Directory from a Media Backup Analyzing the RepositoryManually Analyzing and Synchronizing the Repository Removing Removed Virtual Copies Validating a Virtual CopyRemoving Virtual Copies Removing Available Virtual CopiesViewing Event Message Descriptions Recovery Manager for Exchange Command Line Interface CLI Using the Recovery Manager CLIRecovery Manager for Exchange Command Line Interface CLI Recovery Manager CommandsUsing the Recovery Manager CLI RMExch analyzeExamples Recovery Manager Commands RMExch backupExample Default is System Drive\3parsnapshotRMExch config RMExch create Recovery Manager Commands RMExch create -s bottlenosed -g sg2 RMExch deletebackup RMExch display RMExch displayDomain RMExch listbackup RMExch ModifyDomain RMExch mount RMExch peer RMExch policy RMExch policy -s bottlenosed -g first storage group -i 10 -r RMExch portconfig RMExch rcstatus RMExch RegisterDomain RMExch remove RMExch report RMExch repository RMExch reset RMExch restore Examples ParametersRMExch setvc RMExch create commandRMExch unmount RMExch UnRegisterDomain Scheduling Virtual Copies with Windows Task Scheduler Running Recovery Manager as a Scheduled JobScheduling Virtual Copies using the Recovery Manager GUI RMExch validateRMExch create -s Exchange Server 1 -g storagegroup3 Running Recovery Manager as a Scheduled JobKey Microsoft Exchange File Types Rapid Backup and Recovery for ExchangeBackup Rapid Backup and Recovery for ExchangeRecovery Procedures Recovery ProceduresAdvantages of Using Recovery Manager Point-In-Time RecoveryFrom the Cluster Administrator, take the Disks offline Volume Promote Point-In-Time RecoveryContinuous Copy Replication Clusters Point-Of-Failure RecoveryPoint-of-Failure Recovery for File Copy Restore Single Copy ClustersPoint-of-Failure Recovery for Volume Restore Single Mailbox RecoveryRestoring a Mailbox from a Backup to a Recovery Server Rapid Backup and Recovery for Exchange Using the Recovery Storage Group Feature How Recovery Storage Groups OperateCreating a Recovery Storage Group Restoring a Mailbox Store to the Recovery Storage Group Additional Documentation Additional DocumentationRemote Copy for Recovery Manager Remote Copy for Recovery ManagerSynchronous Mode Remote Copy Asynchronous Periodic Mode Remote CopySupport for GeoCluster for Microsoft Windows Setting Up Remote CopySetting Up Remote Copy Support for Remote Copy Modes and PoliciesRecovering a Storage Group from a Remote Copy Backup Server Setting Up Remote Copy Volume Groups for Storage GroupsServer Virtualization Environments VMWare and EgeneraVMWare and Egenera Troubleshooting TroubleshootingKnown Issues Known Microsoft IssuesTroubleshooting Suggestion RMExch analyze -s exchange server -g storage group Regsvr32 C\Windows\system32\msclus.dll Troubleshooting Event Messages Local configuration file Event ID Error Message 3112Backup server RME3126 Error Could not deleteIf NetBackup is included in environment Event ID Error Message 3164RME3176 Error Verification has Command on this snapshotBefore running restore Event ID Error Message 3204Storage group share volumes. Please Unmount the shared volumes beforeInServ Storage System connection setup Removing this configuration3806 3PARVSS3806 Error Unable to read 3807 3PARVSS3807 Error Unable to readMake sure you have entered the right Event ID Error Message 3813 3PARVSS3813 Error Unable to get3PARVSS3814 Error Unable to find 3PARVSS3816 Error Unable to findAllowable volumes Event ID Error Message 3817 3PARVSS3817 Error VSS ProviderLog level setup Storage System configuration entryCommand Event ID Error Message Description/Action 5054An error 5055 3PARVSS5055 Error Token Invalid5063 3PARVSS5063 Error Could not query Event ID Error Message Description/Action 5062Unable to access registry for the specified key Permission to access itRME5108 Error The VSS Writer Event ID Error Message 5103 RME5103 Error The VSS WriterRME5104 Error The VSS Exchange From the command line. To put it into aTo hold I/O writes. Try again when Event ID Error Message 5123RME5126 Error The creation of a RME5127 Error a backup for sameValid license Event ID Error Message 5134New license 5145VSS Provider does not appear to be installed Event ID Error Message 5146RME5147 Error Cannot remove a Not appear to be installed. You cannotRME5162 Error Unable to get Event ID Error MessageRME5159 Error Maximum number Volumes exceededVolume Name is currently exposed to Snapshot volumeServer install location from registry Try performing recovery operationsRME5199 Error Remote copy group Event ID Error Message 5195Copy command for group Remote Copy Copy registered volumes informationReady for sync Notification command for remote copy CopyNeed to check the firewall settings Active DirectoryCould not access the HP 3PAR Storage System Event ID Error Message 5438DataProtector command error Due to invalid username or password
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