HP 7450 Application Software Suite Microsoft Exchange Media LTU Event ID Error Message 5438, 5531

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Table 7 Recovery Manager for Microsoft Exchange Event Messages (continued)

Event ID

Error Message

5438

RME5438: ERROR: Data Protector Actions:

 

<DataProtector command error>

3231

RME3231: Error: Server <server name> is

 

not a valid server or is not reachable.

3243

RME3243: ERROR: Failed to log in to InServ

 

due to invalid username or password.

Description/Action

HP Data Protector did not allow the operation.

•Check that you have met the prerequisites for using Data Protector for backup initiated by Recovery Manager.

•Check that the correct permissions are assigned to Data Protector backup client users.

The server could not be accessed.

•Check whether the server name and domain name are entered correctly.

•If the server name and domain name are correct, check whether you can ping <server name>.

Could not access the HP 3PAR Storage System.

•Check whether the HP 3PAR VSS Provider Software can access the HP 3PAR Storage System with the registered credentials.

•Run provcfg inserv -detail.

3247

RME3247: ERROR: Please use a version of

 

VSS Provider that supports synchronous

 

Remote Copy virtual copies, and enable

 

synchronous remote virtual copies.

•Refer to the HP 3PAR VSS Provider Software User's Guide for more details.

To set up synchronous Remote Copy, see Chapter 9, “Remote Copy for Recovery Manager.”

5526

RME5526: ERROR: Recovery Manager for

 

Exchange does not support this particular

 

NetBackup model.

You must install the Symantec NetBackup client to perform backups using NetBackup.

•To set up Symantec NetBackup, see Chapter 5, “Configuring Backup Software.”

5528

RME5528: ERROR: Check NetBackup client

 

installation on <host name>.

5531

RME5531: ERROR: Check Data Protector

 

client installation on <host name>.

5530

RME5530: ERROR: Check Data Protector

 

client installation on <host name>. Could

 

not find file <Data Protector Home> \\bin\

 

\utilns\\omnidl.exe.

NetBackup does not appear to be installed on the specified host.

•Verify that the NetBackup client is installed correctly on the backup client <host name>.

Installation files might be corrupted or missing. omnib.exe does not seem to exist.

•Verify that the Data Protector client is installed correctly on the backup client <host name>.

•Verify that the correct omnidl patch for Data Protector is installed.

omnidl.exe does not appear to exist.

•Verify that the Data Protector client is installed correctly on the backup client.

•Verify that the correct omnidl patch is installed for Data Protector.

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Contents User’s Guide Acknowledgments Contents Using the Recovery Manager GUI Configuring Backup SoftwareRefreshing All Virtual Copies Creating a Backup of a Virtual CopyScheduling Automatic Virtual Copies Automating Tasks Mounting a Virtual Copy Unmounting a Virtual CopyServer Virtualization Environments Rapid Backup and Recovery for ExchangeRemote Copy for Recovery Manager TroubleshootingTypographical Conventions IntroductionRelated Documents Introduction AdvisoriesSystem Requirements Overview of Recovery ManagerRecovery Manager Requirements Overview of Recovery Manager Running Recovery Manager on a Japanese OSFeatures Supported Features Not Supported Features Not SupportedMicrosoft Volume Shadow Copy Service Supported VSS Components How VSS Works with Exchange Recovery Manager LayoutHow VSS Works with Exchange Single Host Backup Configuration Centralized Backup ConfigurationRecovery Manager Layout CCR Backup ConfigurationTwo HP 3PAR Storage Systems, One Site Multiple Domain Backup ConfigurationsExchange Servers Backup ServerRemote Copy Backup Server Server RelationshipsBackup Server Installation and DeinstallationUpgrading to Recovery Manager for Exchange Installing Recovery ManagerUnderstanding the Registry Verifying the InstallationVerifying the Installation Environment Variables Deinstalling Recovery ManagerEditing the Registry Deinstalling Recovery Manager Configuring Recovery Manager Configuring Recovery ManagerConfiguring the Database Configuring the Provider Configuring Mount FunctionalityConfiguring Recovery Manager for CCR Grouping Volumes into Autonomic GroupsRegistering Domains Configuring Multiple DomainsVolume Sets Multiple Domain RequirementsManaging Domain Components Modifying Domain CredentialsUnregistering a Domain Overview Configuring Backup SoftwareConfiguring Symantec NetBackup Server component is installedRequirements Configuring HP Data ProtectorSetting Up the HP Data Protector Backup Specification Using HP Data Protector Using Your Backup SoftwareSetting Up HP Data Protector Cell Manager Access Using Symantec NetBackupOverview of the Recovery Manager GUI Using the Recovery Manager GUIManaging Domains Starting the GUIStopping the GUI Working in Multiple Domains Setting the Recovery Manager Policy ConfigurationHow Recovery Manager Policies Work Registering the ServerExpiration-Based Policies Numeric-Based PoliciesRetention Time Restrictions Setting Recovery Manager PoliciesSetting the Recovery Manager Policy Configuration Modifying the Time Constraints for a Virtual Copy Configuring Email NotificationsHow Virtual Copy Creation Works Deleting Email ConfigurationsCreating Virtual Copies of Storage Groups Processes after Virtual Copy Creation Manually Creating a Virtual Copy of a Storage GroupProcesses during Virtual Copy Creation Manually Creating a Remote Virtual Copy of a Storage Group Creating a Virtual Copy of an LCR-Enabled Storage GroupCreating Remote Virtual Copies of Storage Groups How Remote Virtual Copy WorksCCR Virtual Copy on Passive Node Creating a Virtual Copy of a CCR-Enabled Storage GroupOption Description CCR Virtual Copy on Active Node PrimaryScheduling Automated Tasks with Task Scheduler Automating TasksScheduling Automatic Virtual Copies Managing Automated Tasks with Task Manager Refreshing All Virtual Copies Mounting a Virtual CopyUnmounting a Virtual Copy Refreshing Virtual Copy InformationRefreshing a Specific Virtual Copy Manually Creating Backups at the Storage Group LevelBacking Up a Virtual Copy Refreshing All Virtual Copies for a Specific Storage GroupYou are using an expiration-based policy, or Creating Backups at the Storage Group Level for CCRYou are using an expiration-based policy, or Creating a Backup of a Virtual Copy Scheduling Automatic Backups at the Storage Group LevelScheduling an Automatic Backup of a Virtual Copy Restoring from a Virtual Copy Restoring a Storage Group with File Copy RestoreRestoring a Storage Group with Volume Restore Manually Analyzing and Synchronizing the Repository Restoring a Volume or Directory from a Media BackupAnalyzing the Repository Removing Removed Virtual Copies Validating a Virtual CopyRemoving Virtual Copies Removing Available Virtual CopiesViewing Event Message Descriptions Recovery Manager for Exchange Command Line Interface CLI Using the Recovery Manager CLIRecovery Manager for Exchange Command Line Interface CLI Recovery Manager CommandsExamples Using the Recovery Manager CLIRMExch analyze Recovery Manager Commands RMExch backupExample Default is System Drive\3parsnapshotRMExch config RMExch create Recovery Manager Commands RMExch create -s bottlenosed -g sg2 RMExch deletebackup RMExch display RMExch displayDomain RMExch listbackup RMExch ModifyDomain RMExch mount RMExch peer RMExch policy RMExch policy -s bottlenosed -g first storage group -i 10 -r RMExch portconfig RMExch rcstatus RMExch RegisterDomain RMExch remove RMExch report RMExch repository RMExch reset RMExch restore Examples ParametersRMExch setvc RMExch create commandRMExch unmount RMExch UnRegisterDomain Scheduling Virtual Copies with Windows Task Scheduler Running Recovery Manager as a Scheduled JobScheduling Virtual Copies using the Recovery Manager GUI RMExch validateRMExch create -s Exchange Server 1 -g storagegroup3 Running Recovery Manager as a Scheduled JobKey Microsoft Exchange File Types Rapid Backup and Recovery for ExchangeBackup Rapid Backup and Recovery for ExchangeRecovery Procedures Recovery ProceduresAdvantages of Using Recovery Manager Point-In-Time RecoveryFrom the Cluster Administrator, take the Disks offline Volume Promote Point-In-Time RecoveryContinuous Copy Replication Clusters Point-Of-Failure RecoveryPoint-of-Failure Recovery for File Copy Restore Single Copy ClustersPoint-of-Failure Recovery for Volume Restore Single Mailbox RecoveryRestoring a Mailbox from a Backup to a Recovery Server Rapid Backup and Recovery for Exchange Creating a Recovery Storage Group Using the Recovery Storage Group FeatureHow Recovery Storage Groups Operate Restoring a Mailbox Store to the Recovery Storage Group Additional Documentation Additional DocumentationRemote Copy for Recovery Manager Remote Copy for Recovery ManagerSynchronous Mode Remote Copy Asynchronous Periodic Mode Remote CopySupport for GeoCluster for Microsoft Windows Setting Up Remote CopySetting Up Remote Copy Support for Remote Copy Modes and PoliciesRecovering a Storage Group from a Remote Copy Backup Server Setting Up Remote Copy Volume Groups for Storage GroupsVMWare and Egenera Server Virtualization EnvironmentsVMWare and Egenera Troubleshooting TroubleshootingKnown Issues Known Microsoft IssuesTroubleshooting Suggestion RMExch analyze -s exchange server -g storage group Regsvr32 C\Windows\system32\msclus.dll Troubleshooting Event Messages Local configuration file Event ID Error Message 3112Backup server RME3126 Error Could not deleteIf NetBackup is included in environment Event ID Error Message 3164RME3176 Error Verification has Command on this snapshotBefore running restore Event ID Error Message 3204Storage group share volumes. Please Unmount the shared volumes beforeInServ Storage System connection setup Removing this configuration3806 3PARVSS3806 Error Unable to read 3807 3PARVSS3807 Error Unable to readMake sure you have entered the right Event ID Error Message 3813 3PARVSS3813 Error Unable to get3PARVSS3814 Error Unable to find 3PARVSS3816 Error Unable to findAllowable volumes Event ID Error Message 3817 3PARVSS3817 Error VSS ProviderLog level setup Storage System configuration entryCommand Event ID Error Message Description/Action 5054An error 5055 3PARVSS5055 Error Token Invalid5063 3PARVSS5063 Error Could not query Event ID Error Message Description/Action 5062Unable to access registry for the specified key Permission to access itRME5108 Error The VSS Writer Event ID Error Message 5103 RME5103 Error The VSS WriterRME5104 Error The VSS Exchange From the command line. To put it into aTo hold I/O writes. Try again when Event ID Error Message 5123RME5126 Error The creation of a RME5127 Error a backup for sameValid license Event ID Error Message 5134New license 5145VSS Provider does not appear to be installed Event ID Error Message 5146RME5147 Error Cannot remove a Not appear to be installed. You cannotRME5162 Error Unable to get Event ID Error MessageRME5159 Error Maximum number Volumes exceededVolume Name is currently exposed to Snapshot volumeServer install location from registry Try performing recovery operationsRME5199 Error Remote copy group Event ID Error Message 5195Copy command for group Remote Copy Copy registered volumes informationReady for sync Notification command for remote copy CopyNeed to check the firewall settings Active DirectoryCould not access the HP 3PAR Storage System Event ID Error Message 5438DataProtector command error Due to invalid username or password
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