HP 5530 manual Ink cartridge problem, To clean cartridge contacts

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Ink cartridge problem

First try removing and reinserting the ink cartridges. Make sure the cartridges are in the correct slots. If this does not work, clean the cartridge contacts. If your problem is still not resolved, see Replace the cartridges on page 46 for more information.

To clean cartridge contacts

CAUTION: The cleaning procedure should take only a few minutes. Make sure that the ink cartridges are reinstalled in the product as soon as possible. It is not recommended to leave the ink cartridges outside of the product longer than 30 minutes. This could result in damage to the ink cartridges.

1.Check that power is on.

2.Open the cartridge access door.

Wait for the print carriage to move to the ink label part of the product.

3.Remove the cartridge indicated in the error message.

4.Hold the ink cartridge by its sides with the bottom pointing up and locate the electrical contacts on the ink cartridge. The electrical contacts are the small gold-colored dots on the ink cartridge.

Feature

1

Description

Electrical contacts

ENWW	Ink cartridge problem 73

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Contents HP Envy 5530 e-All-in-One series Page Table of contents 103 HP Envy 5530 e-All-in-One series Help HP Envy 5530 e-All-in-One series Help Get to know the HP Envy 5530 series Get to know the HP Envy 5530 series Printer parts2Rear view of HP Envy 5530 e-All-in-One series Control panel and status lights Wireless button Opens the Wireless Summary menu5ePrint button Auto-Off To change the Auto-Off settingPrint Print photos from a memory card Print photosLoad photo paper To print a photo on photo paper Load paper Print documentsTo print a document To print on both sidesClick OK to print To print an envelope Print envelopesLoad envelopes To print Quick Forms Print Quick FormsPrint from a wireless-capable mobile device Print with HP wireless directSelect Connect New Printer Print from a wireless-capable computerTips for print success Printer settings tipsTips for printing from a computer Tips for ink and paperTips for print success To print in Maximum dpi mode Print using the maximum dpiPaper basics ColorLok Recommended papers for printingPhoto printing Business documentsSpecial projects Everyday printingLoad small-size paper Load mediaLoad full-size paper Load envelopes Enww Order HP Paper Supplies Use Web Services To ePrint a document from anywhere EPrint from anywhereEPrint from anywhere Use HP Print Apps Use the HP Connected website Tips for printing apps and using HP ePrint Tips for using Web ServicesCopy and scan Make a 1-sided copy Copy documentsMake a 2-sided copy Touch Black or Color Scan to a computer or memory card from the printer display Scan to a computer or memory cardPrepare the scan Scan from your computer Tips for copy and scan success Copy and scan Work with cartridges To check the ink levels from the printer software Check the estimated ink levelsTo check the ink levels from the control panel Locate the cartridge number in the printer software Order ink suppliesLocate the cartridge number on the printer To replace the cartridges Replace the cartridgesRelated topics Tips for working with cartridges on Exit single-cartridge mode Use single-cartridge modeCartridge warranty information Tips for working with cartridges Work with cartridges Connectivity PIN method Wi-Fi Protected Setup WPS requires WPS routerPush Button PBC method Connect a new printer Traditional wireless connection requires routerTo connect the product with the Wireless Setup Wizard Touch Advanced Settings Change network settingsTo connect wirelessly to the printer without a router Connect wirelessly to the printer without a routerChange from a USB connection to a wireless network Change from a USB connection to a wireless networkTips for setting up and using a networked printer Advanced printer management tools for networked printers Open the embedded Web server via Wireless DirectTo open the embedded Web server About cookiesAdvanced printer management tools for networked printers Connectivity Solve a problem To clear a paper jam from the paper path Clear paper jamTo clear a paper jam from the duplexer To clear a paper jam from print zone To clear a paper jam from the paper trayPrevent paper jams Clear carriage jam To clean ink smear from the printer display Clean ink smearTo align the cartridges from the printer software Improve print qualityTo improve print quality To align the cartridges from the printer display To print a diagnostics page from the printer softwareTo clean the cartridges from the printer display To print a diagnostics page from the printer displayTo clean the cartridges from the printer software To clean cartridge contacts Ink cartridge problemClick here to go online for more information To verify that the printer is set as the default printer Resolve print issuesUnable to print To verify that the printer is not paused or offlineWindows Vista To restart the print spoolerWindows To clear the print queue To check the power connection and reset the printerWindows XP Power connection to the printer Solve print problem Solve copy and scan problem To check network configuration or print wireless test report Solve networking problemCheck cartridge access door Cartridge errors Windows softwareCartridge supply upgrade Older generation cartridges Ink cartridge problemPrinter failure Resolve printer failureHP support If you have a problem, follow these stepsRegister printer Support process HP support by phonePhone support period Placing a call Additional warranty optionsSolve a problem Technical information Hewlett-Packard Company notices Environmental specifications SpecificationsPrint specifications Scan specificationsCartridge yield Print resolution Copy specificationsEco-Tips Environmental product stewardship programPaper use PlasticsPower consumption Material safety data sheetsRecycling program HP inkjet supplies recycling programEnww To set the Sleep mode time Regulatory model identification number Regulatory noticesAppendix a Technical information Enww France Products with wireless LAN devicesDeclaration of conformity Regulatory wireless statements Exposure to radio frequency radiation Enww Wireless notice to users in Japan Index

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