HP 5530 manual Register printer Support process, HP support by phone

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HP support

●Register printer

●Support process

●HP support by phone

●Additional warranty options

Register printer

By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support, and product support alerts. If you did not register your printer while installing the software, you can register now at http://www.register.hp.com.

Support process

If you have a problem, follow these steps:

1.Check the documentation that came with the printer.

2.Visit the HP online support website at www.hp.com/support.

HP online support is available to all HP customers. It is the fastest source for up-to-date product information and expert assistance, and includes the following features:

●Fast access to qualified online support specialists

●Software and driver updates for the printer

●Valuable troubleshooting information for common problems

●Proactive printer updates, support alerts, and HP newsgrams that are available when you register the printer

3.Call HP support.

Support options and availability vary by printer, country/region, and language.

HP support by phone

Phone support options and availability vary by product, country/region, and language.

This section contains the following topics:

●Phone support period

●Placing a call

●Support phone numbers

●After the phone support period

84 Chapter 9 Solve a problem

ENWW

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Contents HP Envy 5530 e-All-in-One series Page Table of contents 103 HP Envy 5530 e-All-in-One series Help HP Envy 5530 e-All-in-One series Help Get to know the HP Envy 5530 series Printer parts Get to know the HP Envy 5530 series2Rear view of HP Envy 5530 e-All-in-One series Wireless button Opens the Wireless Summary menu Control panel and status lights5ePrint button To change the Auto-Off setting Auto-OffPrint Load photo paper Print photosPrint photos from a memory card To print a photo on photo paper Print documents Load paperTo print a document To print on both sidesClick OK to print Load envelopes Print envelopesTo print an envelope Print Quick Forms To print Quick FormsPrint with HP wireless direct Print from a wireless-capable mobile devicePrint from a wireless-capable computer Select Connect New PrinterPrinter settings tips Tips for print successTips for printing from a computer Tips for ink and paperTips for print success Print using the maximum dpi To print in Maximum dpi modePaper basics Recommended papers for printing ColorLokPhoto printing Business documentsEveryday printing Special projectsLoad media Load small-size paperLoad full-size paper Load envelopes Enww Order HP Paper Supplies Use Web Services EPrint from anywhere To ePrint a document from anywhereEPrint from anywhere Use HP Print Apps Use the HP Connected website Tips for using Web Services Tips for printing apps and using HP ePrintCopy and scan Copy documents Make a 1-sided copyMake a 2-sided copy Touch Black or Color Prepare the scan Scan to a computer or memory cardScan to a computer or memory card from the printer display Scan from your computer Tips for copy and scan success Copy and scan Work with cartridges To check the ink levels from the control panel Check the estimated ink levelsTo check the ink levels from the printer software Locate the cartridge number on the printer Order ink suppliesLocate the cartridge number in the printer software Replace the cartridges To replace the cartridgesRelated topics Tips for working with cartridges on Use single-cartridge mode Exit single-cartridge modeCartridge warranty information Tips for working with cartridges Work with cartridges Connectivity Push Button PBC method Wi-Fi Protected Setup WPS requires WPS routerPIN method To connect the product with the Wireless Setup Wizard Traditional wireless connection requires routerConnect a new printer Change network settings Touch Advanced SettingsConnect wirelessly to the printer without a router To connect wirelessly to the printer without a routerChange from a USB connection to a wireless network Change from a USB connection to a wireless networkTips for setting up and using a networked printer Open the embedded Web server via Wireless Direct Advanced printer management tools for networked printersTo open the embedded Web server About cookiesAdvanced printer management tools for networked printers Connectivity Solve a problem Clear paper jam To clear a paper jam from the paper pathTo clear a paper jam from the duplexer To clear a paper jam from the paper tray To clear a paper jam from print zonePrevent paper jams Clear carriage jam Clean ink smear To clean ink smear from the printer displayTo improve print quality Improve print qualityTo align the cartridges from the printer software To print a diagnostics page from the printer software To align the cartridges from the printer displayTo clean the cartridges from the printer software To print a diagnostics page from the printer displayTo clean the cartridges from the printer display Ink cartridge problem To clean cartridge contactsClick here to go online for more information Resolve print issues To verify that the printer is set as the default printerUnable to print To verify that the printer is not paused or offlineWindows To restart the print spoolerWindows Vista Windows XP To check the power connection and reset the printerTo clear the print queue Power connection to the printer Solve print problem Solve copy and scan problem Solve networking problem To check network configuration or print wireless test reportCartridge supply upgrade Cartridge errors Windows softwareCheck cartridge access door Ink cartridge problem Older generation cartridgesPrinter failure Resolve printer failureIf you have a problem, follow these steps HP supportRegister printer Support process HP support by phoneAdditional warranty options Phone support period Placing a callSolve a problem Technical information Hewlett-Packard Company notices Specifications Environmental specificationsPrint specifications Scan specificationsCopy specifications Cartridge yield Print resolutionEnvironmental product stewardship program Eco-TipsPaper use PlasticsMaterial safety data sheets Power consumptionRecycling program HP inkjet supplies recycling programEnww To set the Sleep mode time Regulatory notices Regulatory model identification numberAppendix a Technical information Enww Products with wireless LAN devices FranceDeclaration of conformity Regulatory wireless statements Exposure to radio frequency radiation Enww Wireless notice to users in Japan Index

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