HP 5530 manual Older generation cartridges, Printer failure, Ink cartridge problem

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Older generation cartridges

You will need to use a newer version of this cartridge. In most cases you can identify a newer version of the cartridge by looking at the exterior of the cartridge package and finding the Warranty Ends date.

If it says ‘v1’ several spaces to the right of the date, then the cartridge is the updated newer version. If it is an older generation cartridge, contact HP support for help or replacement.

Click here to go online for more information.

Printer failure

Resolve printer failure.

▲Turn the printer off, then on. If that does not resolve the problem, contact HP. Please contact HP support for help .

Ink cartridge problem

The ink cartridge is not compatible with your printer. This error can occur if you install an HP Instant Ink cartridge into a printer that has not been enrolled in the HP Instant Ink program. It can also occur if the HP Instant Ink cartridge was previously used in a different printer enrolled in the HP Instant Ink program.

Visit the HP Instant Ink program website for more information.

ENWW	Cartridge errors (Windows software) 83

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Contents HP Envy 5530 e-All-in-One series Page Table of contents 103 HP Envy 5530 e-All-in-One series Help HP Envy 5530 e-All-in-One series Help Get to know the HP Envy 5530 series Get to know the HP Envy 5530 series Printer parts2Rear view of HP Envy 5530 e-All-in-One series Control panel and status lights Wireless button Opens the Wireless Summary menu5ePrint button Auto-Off To change the Auto-Off settingPrint Print photos Load photo paperPrint photos from a memory card To print a photo on photo paper To print on both sides Print documentsLoad paper To print a documentClick OK to print Print envelopes Load envelopesTo print an envelope To print Quick Forms Print Quick FormsPrint from a wireless-capable mobile device Print with HP wireless directSelect Connect New Printer Print from a wireless-capable computerTips for ink and paper Printer settings tipsTips for print success Tips for printing from a computerTips for print success To print in Maximum dpi mode Print using the maximum dpiPaper basics Business documents Recommended papers for printingColorLok Photo printingSpecial projects Everyday printingLoad small-size paper Load mediaLoad full-size paper Load envelopes Enww Order HP Paper Supplies Use Web Services To ePrint a document from anywhere EPrint from anywhereEPrint from anywhere Use HP Print Apps Use the HP Connected website Tips for printing apps and using HP ePrint Tips for using Web ServicesCopy and scan Make a 1-sided copy Copy documentsMake a 2-sided copy Touch Black or Color Scan to a computer or memory card Prepare the scanScan to a computer or memory card from the printer display Scan from your computer Tips for copy and scan success Copy and scan Work with cartridges Check the estimated ink levels To check the ink levels from the control panelTo check the ink levels from the printer software Order ink supplies Locate the cartridge number on the printerLocate the cartridge number in the printer software To replace the cartridges Replace the cartridgesRelated topics Tips for working with cartridges on Exit single-cartridge mode Use single-cartridge modeCartridge warranty information Tips for working with cartridges Work with cartridges Connectivity Wi-Fi Protected Setup WPS requires WPS router Push Button PBC methodPIN method Traditional wireless connection requires router To connect the product with the Wireless Setup WizardConnect a new printer Touch Advanced Settings Change network settingsTo connect wirelessly to the printer without a router Connect wirelessly to the printer without a routerChange from a USB connection to a wireless network Change from a USB connection to a wireless networkTips for setting up and using a networked printer About cookies Open the embedded Web server via Wireless DirectAdvanced printer management tools for networked printers To open the embedded Web serverAdvanced printer management tools for networked printers Connectivity Solve a problem To clear a paper jam from the paper path Clear paper jamTo clear a paper jam from the duplexer To clear a paper jam from print zone To clear a paper jam from the paper trayPrevent paper jams Clear carriage jam To clean ink smear from the printer display Clean ink smearImprove print quality To improve print qualityTo align the cartridges from the printer software To align the cartridges from the printer display To print a diagnostics page from the printer softwareTo print a diagnostics page from the printer display To clean the cartridges from the printer softwareTo clean the cartridges from the printer display To clean cartridge contacts Ink cartridge problemClick here to go online for more information To verify that the printer is not paused or offline Resolve print issuesTo verify that the printer is set as the default printer Unable to printTo restart the print spooler WindowsWindows Vista To check the power connection and reset the printer Windows XPTo clear the print queue Power connection to the printer Solve print problem Solve copy and scan problem To check network configuration or print wireless test report Solve networking problemCartridge errors Windows software Cartridge supply upgradeCheck cartridge access door Resolve printer failure Ink cartridge problemOlder generation cartridges Printer failureHP support by phone If you have a problem, follow these stepsHP support Register printer Support processPhone support period Placing a call Additional warranty optionsSolve a problem Technical information Hewlett-Packard Company notices Scan specifications SpecificationsEnvironmental specifications Print specificationsCartridge yield Print resolution Copy specificationsPlastics Environmental product stewardship programEco-Tips Paper useHP inkjet supplies recycling program Material safety data sheetsPower consumption Recycling programEnww To set the Sleep mode time Regulatory model identification number Regulatory noticesAppendix a Technical information Enww France Products with wireless LAN devicesDeclaration of conformity Regulatory wireless statements Exposure to radio frequency radiation Enww Wireless notice to users in Japan Index

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