HP 720c manual Troubleshooting

Page 11

Troubleshooting

If a problem occurs during printing, you’ll see a message on your screen telling you what’s wrong and how to ﬁx it.

If you don’t get a message but you notice that something is wrong or you don’t like how the printout looks, click the Troubleshooting tab in the HP Toolbox and follow the instructions on the screen. (See page 11 to ﬁnd out how to get to the HP Toolbox.)

Click the

Troubleshooting tab.

What If

YOU AREN’T

SEEING ANY

MESSAGES

If you seem to be having a problem but you aren’t seeing any messages on your screen, it might be because you don’t have two-way communications (see page 44 for more information).

Handy Hints

HP ON THE WORLD WIDE WEB

You can get the latest product information, troubleshoot prob- lems, and download updated printer software from HP’s World Wide Web site at URL http://www.hp.com

or http://www.hp.com/go/ peripherals

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Contents HP DeskJet 720C Series Printer User’s Guide HP DeskJet 720C Series Printer User’s Guide Printing History Table of Contents Printing Basics What to Consider HOW to Choose PaperLet’s walk through the process step by step HOW to PUT Paper in the PrinterDrawer Click OK in the HP print settings box to save your settings HOW to PrintWhat If While You’re PrintingTroubleshooting HP Toolbox HP Print Settings BoxPrinter Software YOU’RE There Save time Ink Select the appropriate settingsShow your ﬁnished work at its best Save time and color inkWindows Windows 95 and Windows NTHow Do I? Printer ServicesBeyond Basics Then follow these steps HOW to Print on DifferentPaper Sizes Change Shape HOW to Print on Both Sides of the Paper Change the Two-Sided Printing option back to None HOW to Flip a Document Turning Off Color About ColorAdjusting the Color About Pictures Pictures Take Longer than YOU Expect to Print Choosing Fonts About TextBuying Fonts Using FontsWhat You Can Print Click Your WAY to a Solution Getting Help When Things Go WrongPage Text or graphics are in the wrong place What IF?No page came out of the printer Blank page came out of the printerYou’re having trouble printing a banner Print quality is poorSomething on the page is wrong or missing Buttons and Lights Printer CommunicationsPrinter Software Troubleshooting Using the ToolboxCustomer Support Electronic Support InformationCalling HP Customer Support After the WarrantyYour printer provides two methods for printing envelopes How to Print a Single EnvelopeEnvelopes Flap side up and the ﬂap to the left How to Print a Stack of EnvelopesSmall Envelopes Labels Label side down Transparencies Adhesive strip forward, tape side up Rough side down Photographs Cards If YOU Want Your Cards to Print Sideways Banners Printer might be picking up more than one sheet of paper at Resume button Here’s how you do it IRON-ON TransfersRecommended System Requirements System RequirementsWord about Windows NT Minimum System RequirementsPotential Damage Minimum Printing MarginsCartridges and INK Poor Print QualitySoftware Compatibility SpecificationsTo print from DOS Printing from DOSAdditional Symbol Sets and Fonts Parts HP Reorder Supplies/Accessories Number Ordering Supplies and AccessoriesOrdering Information Elsewhere in the worldFCC Statement USA Regulatory NoticesLimitations of Warranty Limited Warranty StatementHP Product Warranty Extent of Limited WarrantyDeclaration of Conformity Index See also print settings Settings Settings, print See print settings Energy Consumption Protecting the EnvironmentReduction and Elimination RecyclingGet more from your printer