HP 720c manual What IF?, No page came out of the printer, Blank page came out of the printer

Page 32

WHAT IF?

No page came out of the printer

Be patient. Complex documents, such as color photographs, take awhile to print. Check the Power light; if it’s blinking, the printer is processing information.

Power. Make sure the printer is on (the Power light on the front of your printer should be on) and that all connections are firm.

Cover. Make sure the top cover of the printer is closed.

Paper. Make sure you put paper in the IN drawer correctly.

Communications. If you see a “Printer Not Responding” message on your screen, you might be using the wrong cable. (The bidirectional HP IEEE-1284 Compliant Parallel Interface Cable is recommended.)

Print cartridges. Make sure both print cartridge cradles contain properly installed cartridges with the correct part number.

Paper Jam. Make sure no paper is stuck in the printer. See page 6 for more information.

CHECK ONLINE TROUBLESHOOTING FOR MORE HELP.

A blank page came out of the printer

Tape. Make sure you’ve removed the protective pieces of tape on the print cartridges.

Default printer. Make sure you’ve selected the HP DeskJet 720C Series printer as the default printer. To check your default printer, click the Troubleshooting tab in the HP Toolbox, and then click A blank page came out. Under Wrong printer selected, click the button for complete instructions on setting a default printer and follow the steps on your screen.

Ink. You might have run out of ink. Replace the cartridges as shown in step 4 of the setup guide.

Faxes. If you’ve received an electronic fax at your computer and the printer prints a blank page when you try to print the fax, try saving the fax in a graphic format (such as TIF). Then place it in a word-processing document, and print from there. Alternatively, see online troubleshooting for the solution.

CHECK ONLINE TROUBLESHOOTING FOR MORE HELP.

The text or graphics are in the wrong place

Paper orientation. If the printing is positioned incorrectly on the page, make sure you’ve selected the correct orientation (Portrait or Landscape) on the Features tab of the HP print settings box.

Alignment. If the color ink and black ink don’t line up on the printed page, you might need to align the print cartridges. In the HP Toolbox, click the Printer Services tab, and then click Align the print cartridges.

Loading. If the printing is slanted or skewed, try reloading the paper and make sure the rear access door is properly locked, as described on page 6.

Margin settings. If text is running off the edge of the page:

■Make sure the margins are set correctly in your software program.

■Make sure the elements in your document fit within the printable area of the page (see page 48.)

■Make sure you’ve selected the right paper size on the Setup tab of the HP print settings box.

CHECK ONLINE TROUBLESHOOTING FOR MORE HELP.

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Contents HP DeskJet 720C Series Printer User’s Guide HP DeskJet 720C Series Printer User’s Guide Printing History Table of Contents Printing Basics HOW to Choose Paper What to ConsiderHOW to PUT Paper in the Printer Let’s walk through the process step by stepDrawer HOW to Print Click OK in the HP print settings box to save your settingsWhile You’re Printing What IfTroubleshooting HP Toolbox HP Print Settings BoxPrinter Software YOU’RE There Select the appropriate settings Show your finished work at its bestSave time and color ink Save time InkWindows 95 and Windows NT WindowsPrinter Services How Do I?Beyond Basics Then follow these steps HOW to Print on DifferentPaper Sizes Change Shape HOW to Print on Both Sides of the Paper Change the Two-Sided Printing option back to None HOW to Flip a Document About Color Turning Off ColorAdjusting the Color About Pictures Pictures Take Longer than YOU Expect to Print About Text Choosing FontsUsing Fonts Buying FontsWhat You Can Print Getting Help When Things Go Wrong Click Your WAY to a SolutionPage What IF? No page came out of the printerBlank page came out of the printer Text or graphics are in the wrong placeYou’re having trouble printing a banner Print quality is poorSomething on the page is wrong or missing Printer Communications Buttons and LightsTroubleshooting Using the Toolbox Customer SupportElectronic Support Information Printer SoftwareAfter the Warranty Calling HP Customer SupportYour printer provides two methods for printing envelopes How to Print a Single EnvelopeEnvelopes How to Print a Stack of Envelopes Flap side up and the flap to the leftSmall Envelopes Labels Label side down Transparencies Adhesive strip forward, tape side up Rough side down Photographs Cards If YOU Want Your Cards to Print Sideways Banners Printer might be picking up more than one sheet of paper at Resume button IRON-ON Transfers Here’s how you do itSystem Requirements Word about Windows NTMinimum System Requirements Recommended System RequirementsMinimum Printing Margins Cartridges and INKPoor Print Quality Potential DamageSpecifications Software CompatibilityPrinting from DOS To print from DOSAdditional Symbol Sets and Fonts Ordering Supplies and Accessories Parts HP Reorder Supplies/Accessories NumberElsewhere in the world Ordering InformationRegulatory Notices FCC Statement USALimited Warranty Statement HP Product WarrantyExtent of Limited Warranty Limitations of WarrantyDeclaration of Conformity Index See also print settings Settings Settings, print See print settings Protecting the Environment Reduction and EliminationRecycling Energy ConsumptionGet more from your printer
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