FREE SUPPORT FOR NINETY DAYS
Within 90 days from the time of your pur- chase, telephone sup- port is provided to you free of charge. Before placing a call for help, please make sure that:
•you have checked your user’s manual and online trouble- shooting for installa- tion troubleshooting tips
•you are seated in front of your computer, with your printer nearby
•you have the follow- ing information available:
❚your printer’s serial number (the label is on the back of the printer)
❚your printer’s model number (the label is on the front of the printer)
❚the model of the computer
❚the version of the printer driver and software applica- tion (if applicable)
A NOTE ABOUT
LETTERS
If you need technical help from a technical support person, we recommend that you call us, while you’re in front of your computer and printer, rather than writing a letter to us. That way we can help you with your ques- tions immediately!
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Calling HP Customer Support
To speak with someone for online technical assistance, call one of the follow- ing numbers. This service is free during the warranty period of your printer. However, you will be charged for the call.
■ Argentina | |
■ Austria | 06.60.63.86 |
■ Australia | (03) 92728000 |
■ Belgium (Dutch) | 02.626.88.06 |
■ Belgium (French) | 02.626.88.07 |
■ Brazil | 55 11 |
■ Canada (English) | (208) |
■ Canada (French) | (905) |
■ Denmark | 39.29.40.99 |
■ Finland | 02.03.47.288 |
■ France | 01.43.62.34.34 |
■ Germany | 0180.52.58.143 |
■ Hong Kong | |
■ Italy | 02.2.641.0350 |
■ Ireland | 01.662.55.25 |
■ Malaysia | |
■ Mexico D.F. | 326 46 00 |
■ Mexico, Guadalajara | 669 95 00 |
■ Mexico, Monterey | 378 42 40 |
■ Netherlands | 020.606.87.51 |
■ New Zealand | (09) |
■ Norway | 22.11.62.99 |
■ Portugal | 01.44.17.199 |
■ Singapore | 2725300 |
■ Spain | 90.23.21.123 |
■ Sweden | 08.61.92.170 |
■ Switzerland | 084.880.11.11 |
■ Thailand | |
■ United Kingdom | 0171.512.52.02 |
■ English | +44.171.512.52.02 |
■ U. S. | (208) |
■ Venezuela | 58 2 239 5664 |
After the Warranty
You can still get help from HP, for a fee. Prices are subject to change without notice. (Online help is still available for free!)
■For quick questions in the United States only, call (900)
■For calls from Canada, or for calls in the U.S. that you anticipate might be longer than ten minutes in length, call (800)
■If during your phone call, it is determined that your printer requires repair, and you are within your printer’s hardware warranty period, your phone charges will be reversed.