HP 720c manual Print quality is poor, Something on the page is wrong or missing

Page 33

The print quality is poor

Banner switch. Make sure the banner switch is down, unless you’re printing banners.

Paper. If the printing is faded or the colors are dull or bleeding into each other, make sure you’re using paper intended for inkjet printers, that the correct paper setting is chosen in the software, and that you’ve loaded the paper print side down.

Cartridges. If ink is smearing or is splotchy:

■You might need to clean the ink cartridges. In the HP Toolbox, click the Printer Services tab, and then click Clean the print cartridges.

■You might need to replace the ink cartridges, as described in step 4 of the setup guide.

Ink. You can control the amount of ink on the page by changing the print quality (on the Setup tab of the HP print settings box).

■If the printing appears faded or the colors are dull, click Normal or Best instead of EconoFast.

■If the colors bleed into one another or the ink smears on the sheet, click Normal or EconoFast instead of Best.

■You might be running out of ink. Replace the cartridges as explained in step 4 of the setup guide.

CHECK ONLINE TROUBLESHOOTING FOR MORE HELP.

Something on the page is wrong or missing

Margin settings. If the printing is cut off around the edges, check your software program to make sure that:

■The margins are set correctly.

■The elements are scaled correctly.

Colors. If the colors are wrong or missing:

■You might need to clean your color print cartridge. In the Toolbox, click the Printer Services tab, and then click Clean the print cartridges.

■You might need to replace the color ink cartridge, as described in step 4 of the setup guide.

■Make sure you haven’t selected Print in Grayscale on the Setup tab of the HP print settings box.

Communications. If meaningless characters are printing on your page, the computer might have lost communication with your printer. Make sure all cables are plugged in tightly. Make sure you’re using a bidirectional cable. To test the cable, in the HP Toolbox, click the Printer Services tab, and then click Test the printer communication.

CHECK ONLINE TROUBLESHOOTING FOR MORE HELP.

You’re having trouble printing a banner

Print settings. If you haven’t selected the correct print setting, you’ll get a paper mismatch error message. Cancel the job and make sure you’ve clicked Banner on the Setup tab of the HP print settings box. Resend your job to the printer.

Banner switch. If the paper jams, make sure you’ve pushed the banner switch up and inserted the banner paper all the way into the IN drawer.

Loading. If several sheets feed into the printer together, try unfolding and folding the paper to get more air between the sheets.

Paper. If the paper creases as it passes through the printer, the paper might be inappropriate for banner printing. HP Banner Paper is highly recommended.

Margin gap. If you see gaps in the printing at the ends of the sheets, a problem might exist in your software program. See online troubleshooting for more information.

CHECK ONLINE TROUBLESHOOTING FOR MORE HELP.

FOR DIRECTIONS TO ONLINE TROUBLESHOOTING SEE PAGE 40-41.

43

Page 32 Page 34
Image 33
Page 32 Page 34
Contents HP DeskJet 720C Series Printer User’s Guide HP DeskJet 720C Series Printer User’s Guide Printing History Table of Contents Printing Basics What to Consider HOW to Choose PaperLet’s walk through the process step by step HOW to PUT Paper in the PrinterDrawer Click OK in the HP print settings box to save your settings HOW to PrintWhat If While You’re PrintingTroubleshooting HP Print Settings Box Printer SoftwareHP Toolbox YOU’RE There Show your finished work at its best Select the appropriate settingsSave time and color ink Save time InkWindows Windows 95 and Windows NTHow Do I? Printer ServicesBeyond Basics HOW to Print on Different Paper SizesThen follow these steps Change Shape HOW to Print on Both Sides of the Paper Change the Two-Sided Printing option back to None HOW to Flip a Document Turning Off Color About ColorAdjusting the Color About Pictures Pictures Take Longer than YOU Expect to Print Choosing Fonts About TextBuying Fonts Using FontsWhat You Can Print Click Your WAY to a Solution Getting Help When Things Go WrongPage No page came out of the printer What IF?Blank page came out of the printer Text or graphics are in the wrong placePrint quality is poor Something on the page is wrong or missingYou’re having trouble printing a banner Buttons and Lights Printer CommunicationsCustomer Support Troubleshooting Using the ToolboxElectronic Support Information Printer SoftwareCalling HP Customer Support After the WarrantyHow to Print a Single Envelope EnvelopesYour printer provides two methods for printing envelopes Flap side up and the flap to the left How to Print a Stack of EnvelopesSmall Envelopes Labels Label side down Transparencies Adhesive strip forward, tape side up Rough side down Photographs Cards If YOU Want Your Cards to Print Sideways Banners Printer might be picking up more than one sheet of paper at Resume button Here’s how you do it IRON-ON TransfersWord about Windows NT System RequirementsMinimum System Requirements Recommended System RequirementsCartridges and INK Minimum Printing MarginsPoor Print Quality Potential DamageSoftware Compatibility SpecificationsTo print from DOS Printing from DOSAdditional Symbol Sets and Fonts Parts HP Reorder Supplies/Accessories Number Ordering Supplies and AccessoriesOrdering Information Elsewhere in the worldFCC Statement USA Regulatory NoticesHP Product Warranty Limited Warranty StatementExtent of Limited Warranty Limitations of WarrantyDeclaration of Conformity Index See also print settings Settings Settings, print See print settings Reduction and Elimination Protecting the EnvironmentRecycling Energy ConsumptionGet more from your printer
Top Page Image Contents