HP CP4005 manual Support tab, Supplies Ordering window, Alert Settings window, Device List tab

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Section

Description

 

 

 

Support tab

Printer usage reports

Provides help information

Software updates, including automatic updates for HP drivers

and links.

Online diagnostics

 

 

Online user documentation

 

Online support

NOTE If you use a dial-up connection and did not connect to the Internet when you first opened the HP Easy Printer Care Software, you must connect before you can visit these Web sites.

Supplies Ordering window

Provides access to online or e-mail supplies ordering.

Ordering list: Shows the supplies that you can order for each printer. If you want to order a certain item, click the Order check box for that item in the supplies list.

Shop Online for Supplies button: Opens the HP supplies Web site in a new browser window. If you have checked the Order check box for any items, the information about those items can be transferred to the Web site.

Print Shopping List button: Prints the information for the supplies that have the Order check box selected.

Email Shopping List button: Creates a text list of items that have the Order check box selected. The list can be copied into an e-mail message that you send to your supplier.

Alert Settings window

Allows you to configure the printer to automatically notify you of printer issues.

Alerts on or off: Activates or deactivates the alerts feature for a certain printer.

When alerts appear: Sets when you want alerts to appear—either when you are printing to that particular printer, or anytime there is a printer event.

Alert event type: Sets whether you want alerts for only critical errors, or for any error, including continuable errors.

Notification type: Sets what type of alert should appear (pop-up message or system tray alert, and e-mail message).

Device List tab

Shows information about each printer in the Devices list.

Printer information, including printer name, make, and model

An icon (if the View as drop-down box is set to Tiles, which is the default setting)

Any current alerts for the printer

If you click a printer in the list, the HP Easy Printer Care Software opens the Overview tab for that printer.

Device List tab information includes the following:

Find Other Printers Clicking the Find Other Printers link in the Devices list opens the Find Other Printers window.

windowThe Find Other Printers window provides a utility that detects other network printers so that you can add them to the Devices list and then monitor those printers from your computer.

Allows you to add more printers to your printer list.

130 Chapter 5 Managing the printer

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Contents HP Color LaserJet CP4005 Page HP Color LaserJet CP4005 Copyright and License Trademark CreditsHP service information Online servicesHP direct ordering for accessories or supplies HP service agreementsHP support and information for Macintosh computers Table of contents Control panel O configuration Printing tasks Managing the printer Maintenance ColorProblem solving Appendix a Working with memory Appendix B Supplies and accessoriesAppendix C Service and Support 257 Appendix D Printer specificationsAppendix E Regulatory information 261Xiv Printer basics Setting up the printer Quick access to printer informationUser guide links Where to look for more information World Wide Web linksCD-ROM User Guide Using the printerAccessory and Consumable Installation Guides Online HelpHP Color LaserJet CP4005dn product number CB504A Printer configurationsHP Color LaserJet CP4005n product number CB503A Printer features Features1Features Top cover On/off switchWalk around Control panelEnww Printer software SoftwareInstalling the printing system software Installing the printing system softwareInstalling Windows printing system software for networks Installing the software for Windows 2000 or Windows XPRemoving software from Windows operating systems Uninstalling the softwareSoftware for networks HP Easy Printer Care Software HP Web JetadminUtilities Other components and utilities FeaturesEmbedded Web server Windows Mac OS Network administrator Additional drivers Printer driversSupported printer drivers Printer-driver Help Windows Gaining access to the printer driversSelect the correct printer driver DuplexingClick the Installable Options menu Printer drivers for Macintosh computers Enww Software for Macintosh computers Installing Macintosh printing system software for networksTo install printer drivers for Mac OS X v10.2, v10.3, PostScript Printer Description PPD filesClick Add Printer To install the printing system softwareTo remove software from Macintosh operating systems Printing a configuration Using the HP Printer Utility for MacintoshPrinting a cleaning Opening the HP Printer UtilityUploading a file to the printer Ordering supplies online and using other support featuresViewing supplies status Updating the firmware Activating the two-sided printing duplexing modeConfiguring trays Printing stored jobsOpening the embedded Web server Changing network settingsSetting up e-mail alerts Click Apply Now Tray Dimensions Weight or thickness Capacity Print media specificationsSupported media weights and sizes 2Tray 1 media sizes4Automatic duplex printing two-sided printing Automatic duplex printing Dimensions Weight or thickness3Tray 2 and optional Tray 3 media sizes1 Automatic duplex printing Dimensions Control panel Introduction Display2Printer display Accessing the control panel from a computer Control panel buttons Button name FunctionInterpreting control panel indicator lights Indicator Off FlashingControl panel menus Getting started basicsRetrieve job menu Menu hierarchyTo enter the menus Information menuPrint File Directory Print PCL Font List Print PS Font List Configure device menuPaper handling menu Paper Handling Tray X SizeDiagnostics menu Enww Print Retrieve job menuMenu item Description Print File Directory Information menuSupplies Status Paper handling menu Menu item Value DescriptionConfigure device menu Printing menuPrint quality menu Belt Contact Auto Sense Mode Tray 1 SensingTray 2-N Sensing Calibrate NOW System setup menuFuser Temp Tray Restore Optimize Quick Calibrate NOW Color RET OFFImage Rotation Enabled Disable ColorEnable Color DatePersonality Auto MinutesMinutes Hours Wake Time Clearable Warnings JOBResets menu MenuMenu item Values Values are on and OFFDiagnostics menu Show IP address Changing printer control panel configuration settingsSetting the color/black mix Color/black mixSetting the printer to use the requested tray Tray behavior optionsPress to select Manually Feed Prompt Setting manually feed promptSetting the printer default for PS defer media Setting the printer to duplex blank pages Setting the printer to use size/type promptSetting the printer to use another tray Setting sleep delay Sleep delaySetting the printer to rotate images Wake time Disabling/enabling sleep modeSetting the wake time Setting the display brightness Display brightnessPersonality Setting the personalitySetting the clearable warnings Clearable warningsReplace supplies Setting auto continueAuto continue Order at Setting replace supplies responseSetting order at response Color supply outSetting jam recovery response Jam recoverySetting color supply out response Changing RAM disk behavior RAM diskLanguage Selecting the languageEnww Using the printer control panel in shared environments Enww O configuration Setting an IP address Network configurationConfiguring TCP/IP parameters Setting the subnet mask Setting the default gateway USB configuration 1USB configurationAvailable software solutions HP Jetdirect print serversWireless printing Ieee 802.11 standardEnww Printing tasks Source Print setting prioritiesControlling print jobs Type and sizeControlling print jobs Paper that can damage the printer Selecting print mediaMedia to avoid Tray 1 sensing Automatic media type sensing auto sense modeFull sensing default Expanded sensingTransparency only default Tray 2 and optional Tray 3 sensingConfiguring a tray when loading paper Configuring input traysConfiguring trays when the printer gives a prompt Configuring the paper size Configuring a tray to match print job settingsConfiguring trays using the paper handling menu Configuring the paper typeSetting a custom size in Tray 2 or optional Tray Printing from Tray 1 multipurpose tray Loading TrayPrinting envelopes from Tray Loading envelopes into TrayAddress type Left margin Top margin Printing from Tray 2 or optional TrayPrinting envelopes Enww Enww Enww Enww Loading custom-sized media into Tray 2 and optional Tray Enww Glossy paper Printing on special mediaTransparencies Labels Colored paperEnvelopes Heavy paperPreprinted forms and letterhead Paper type Paper weightHP LaserJet Tough paper Recycled paper To create a quick set Using features in the printer driverCreating and using quick sets Creating and using watermarks Resizing documentsPrinting a blank first Setting a custom paper size from the printer driverUsing different paper/covers Printing multiple pages on one sheet of paperPrinting on both sides of the paper To print multiple pages on one sheet of paperOn the Finishing tab, select Print on Both Sides manually To print on both sides manuallyLayout options for printing on both sides To set the color options Setting the color optionsUsing the HP Digital Imaging Options dialog box Using the Services tab Opening the HP Digital Imaging Options dialog boxTo create a preset Using features in the Macintosh printer driverCreating and using presets in Mac OS To use presetsTo print a cover To print on both sides manually To set the color options Two-sided duplex printing Control panel settings for automatic two-sided printing Options for binding two-sided printing jobs Manual two-sided printingPrinting booklets Printing a blank back cover Special printing situationsPrinting a different first Printing on custom-size mediaStopping a print request Stopping the current print job from a software applicationPrinting stored jobs Job storage featuresProofing and holding a job Deleting stored jobsPrivate jobs Printing a private jobMopier mode Deleting a private jobEnww Managing memory Managing the printer Menu map ConfigurationPrinter information pages Usage Press to select Print ConfigurationSupplies status Print RGB samples DemoPrint Cmyk samples Event log File directoryPCL or PS font list Press to select Print File DirectoryUsing the embedded Web server Accessing the embedded Web serverSettings tab Information tabOther links Setting the real-time clockNetworking tab To use the HP Easy Printer Care Software Using the HP Easy Printer Care SoftwareSupported operating systems HP Easy Printer Care Software sectionsSupplies Ordering window Alert Settings windowSupport tab Device List tabColor Paper selection Using colorHP ImageREt Color optionsPrinting in four colors Cmyk Cmyk ink set emulation PostScript onlyPrinting color samples Color matchingSample book color matching Color matching Print in grayscale Automatic or manual color adjustmentManaging printer color options on Windows computers RGB Color Color ThemesHalftone options Manual color optionsEdge Control Neutral GraysRestricting color printing Advanced color options for text, graphics, and photographs Managing printer color options on Macintosh computersPrint Color as Gray Halftone optionsRGB Color Edge ControlMaintenance HP print cartridges Print cartridge authenticationManaging print cartridges Non-HP print cartridgesChecking the print cartridge life Print cartridge storagePrint cartridge life expectancy Changing print cartridges Replacing a print cartridge To replace the print cartridgeChanging print cartridges Incorrect Color Cartridge Locating supplies Supply replacement guidelinesReplacing supplies Approximate replacement intervals for supplies Making room around the printer for replacing suppliesUsing the cleaning Press to select Create CleaningSetting the cleaning interval Press to select Process CleaningSetting auto cleaning Enww Configuring alerts Software Information locationProblem solving Basic troubleshooting checklist Factors affecting printer performance Troubleshooting information pages Paper path testRegistration Control panel message types Error messagesCritical error messages Status messagesControl panel messages Message listing13.X.XX JAM in TOP Cover or Duplex Area For help press Clear jam thenPress 13.X.XX JAM Inside DuplexerEmbedded I/O 13.X.XX MultipleJams in Paper Path Buffer OverflowUnexpected Printer ErrorFuser Error Type in TrayControl panel message Description Controller Error55.0X.YY Printer Error Printer Error 53.XX.X Check RAMNo System If the problem persists, contactTo continue Support/ljcp4005 PermanentSettings Changed Printer Error Storage ErrorSettings Changed Storage Write FailSystem is Full Write ProtectedFS File FS notNot Functional Cleaning Disk X% CompleteCard Slot Chosen PersonalityDeleting Private Jobs Cyan CartridgeData Received Disk DeviceEvent Log Empty Ready Genuine HP supplies installedDisk is Flash FileInstall Transfer Unit Install FuserInstall Supplies Insert or CloseLoad Tray Type Size Do not Power OFFTo use another For help press LoadingManually Feed Type Size Magenta CartridgeManually Feed Output StackOrder Color Cartridge NON HP SupplyUSE Order Fuser KIT Less than X PagesPrinting Stopped ConfigurationOrder Transfer KIT Cmyk SamplesFile Directory Engine TestEvent LOG Font ListRAM Disk File Intermittent ModeRAM Disk Device RAM Disk isTo exit press. Stop Remove at least one print cartridge To exit press. StopAT OUT Resend To Stop AT OUTRequest accepted RestoringSize Mismatch ValuesRestricted from Printing in Color Tray X=SIZETray X Empty USB AccessoryError Tray X OpenYellow Cartridge JET Direct ErrorEmbedded Paper jam recovery Paper jamsTo disable paper jam recovery Paper jams Cause and solution SolutionCommon causes of paper jams Clearing jams Jam in TrayJam in Tray 2 or optional Tray Jams in top cover area Clearing a jam in the top cover area Enww Clearing other jams Enww Close the transfer unit Close the top and front covers Incorrect page size Media-handling problemsMultiple sheets 1Printer feeds multiple sheetsIncorrect tray Automatic feed errorTray 2 or optional Tray 3 feed error Special media feed error 6Transparencies or glossy paper will not feed7Envelopes jam or will not feed in the printer Envelope printing errorOutput quality 8Output is curled or wrinkledDuplexing error 9Printer will not duplex or duplexes incorrectlyPrinter does not print Printer response problemsControl panel display is blank 10No display message12Printer is on, but is not receiving data Printer not receiving dataPrinter selection 13Unable to select the printer from the computerPrinter drivers or Printer drivers for Macintosh computers 14Control panel settings work incorrectly Printer control panel problemsControl panel setting Selecting optional TrayIncorrect printer output Symbol setsOutput errors Incorrect fonts20Partial printout Partial printoutGuidelines for printing with different fonts Font selection from software Software application problemsSystem selection through software Color selection from softwareOptional Tray 3 and duplexer recognition 25Problems with Mac OS Troubleshooting common Macintosh problemsSolving problems with Mac OS Print queue might be stopped Hardware troubleshooting Cause SolutionSoftware troubleshooting Incorrect shade Color printing problemsPrintout color error Missing color29Inconsistent colors after installing a print cartridge Cartridge errorColor match error 30Printed colors do not match screen colorsOverhead transparency defects Print quality troubleshootingPrint quality problems associated with media Print quality troubleshooting pages Print quality problems associated with the environmentPrint quality problems associated with jams Print quality troubleshooting toolPress to select Quick Calibrate NOW Calibrating the printerRepetitive defect ruler Print quality defect chart Horizontal lines or streaks Misaligned colors Vertical lines Repetitive defectsLoose toner Color fade in all colorsFingerprints and media dents Smeared toner Specks or stray tonerSkewed, stretched, or off- center Enww Working with memory Printing a configuration Printer memoryInstalling memory Installing DDR memory DIMMsEnww Enww Enww Enww To enable memory for Windows 2000 and Windows XP Enabling memorySupplies and accessories Click Other Links Part Part number Type/size Supplies, accessories, and part numbersPart numbers HP Color LaserJet CP4005 User Guide Part Part number Enww Service and Support Hewlett-Packard limited warranty statement Print cartridge limited warranty statement Fuser and transfer unit limited warranty statement Priority on-site service HP maintenance agreementsOn-site service agreements Next-day on-site serviceEnww Printer specifications Product Height Depth Width Weight Physical dimensionsTable D-1Physical dimensions Electrical specifications Table D-2Power consumption average, in watts1Sound Pressure Level Bystander Position Declared Per ISO Sound Power Level Declared Per ISOAcoustic emissions Environmental specifications Specification Recommended AllowedEnww Regulatory information FCC regulations FCC regulationsEnvironmental product stewardship program Material restrictions Return and recycling instructionsPaper United States and Puerto RicoMaterial Safety Data Sheet Msds HP Color LaserJet CP4005 SeriesFor more information Declaration of Conformity Declaration of ConformityCanadian DOC regulations Safety statementsLaser safety Laser Statement for Finland Luokan 1 laserlaiteEnww Glossary Bidirectional communication Two-way data transmissionEnww Enww Enww Symbols/Numerics IndexEnww System setup FCC Page CB503-90901* *CB503-90901
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