HP CP4005 manual Skewed, stretched, or off- center

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wrinkles or dents from handling, and that the media is not contaminated with visible fingerprints or other foreign substances.

Make sure that the following supplies are seated correctly:

fuser

transfer belt

first page to help isolate the defect to a particular component.

Inspect the jam areas and remove any undetected jammed or torn media.

Skewed, stretched, or off- center page

Make sure that the operation and location requirements of the printer are met.

Make sure to use supported media.

Make sure that the media is loaded correctly.

For problems with page skew, turn over the stack of media and rotate the stack 180 degrees.

Make sure that the following supplies are seated correctly:

fuser

transfer belt

Inspect the jam areas and remove any undetected jammed or torn media.

ENWW

Print quality troubleshooting 219

Image 235
Contents HP Color LaserJet CP4005 Page HP Color LaserJet CP4005 Trademark Credits Copyright and LicenseHP service agreements Online servicesHP direct ordering for accessories or supplies HP service informationHP support and information for Macintosh computers Table of contents Control panel O configuration Printing tasks Managing the printer Color MaintenanceProblem solving Appendix C Service and Support Appendix B Supplies and accessoriesAppendix a Working with memory 261 Appendix D Printer specificationsAppendix E Regulatory information 257Xiv Printer basics World Wide Web links Quick access to printer informationUser guide links Where to look for more information Setting up the printerOnline Help Using the printerAccessory and Consumable Installation Guides CD-ROM User GuideHP Color LaserJet CP4005n product number CB503A Printer configurationsHP Color LaserJet CP4005dn product number CB504A Features Printer features1Features Control panel On/off switchWalk around Top coverEnww Software Printer softwareInstalling the printing system software Installing the printing system softwareInstalling the software for Windows 2000 or Windows XP Installing Windows printing system software for networksSoftware for networks Uninstalling the softwareRemoving software from Windows operating systems Utilities HP Web JetadminHP Easy Printer Care Software Embedded Web server FeaturesOther components and utilities Windows Mac OS Network administrator Supported printer drivers Printer driversAdditional drivers Duplexing Gaining access to the printer driversSelect the correct printer driver Printer-driver Help WindowsClick the Installable Options menu Printer drivers for Macintosh computers Enww PostScript Printer Description PPD files Installing Macintosh printing system software for networksTo install printer drivers for Mac OS X v10.2, v10.3, Software for Macintosh computersTo remove software from Macintosh operating systems To install the printing system softwareClick Add Printer Opening the HP Printer Utility Using the HP Printer Utility for MacintoshPrinting a cleaning Printing a configurationViewing supplies status Ordering supplies online and using other support featuresUploading a file to the printer Printing stored jobs Activating the two-sided printing duplexing modeConfiguring trays Updating the firmwareSetting up e-mail alerts Changing network settingsOpening the embedded Web server Click Apply Now 2Tray 1 media sizes Print media specificationsSupported media weights and sizes Tray Dimensions Weight or thickness Capacity3Tray 2 and optional Tray 3 media sizes1 Automatic duplex printing Dimensions Weight or thickness4Automatic duplex printing two-sided printing Automatic duplex printing Dimensions Control panel Display Introduction2Printer display Accessing the control panel from a computer Button name Function Control panel buttonsIndicator Off Flashing Interpreting control panel indicator lightsGetting started basics Control panel menusInformation menu Menu hierarchyTo enter the menus Retrieve job menuPaper Handling Tray X Size Configure device menuPaper handling menu Print File Directory Print PCL Font List Print PS Font ListDiagnostics menu Enww Menu item Description Retrieve job menuPrint Supplies Status Information menuPrint File Directory Menu item Value Description Paper handling menuPrinting menu Configure device menuPrint quality menu Tray 2-N Sensing Auto Sense Mode Tray 1 SensingBelt Contact Color RET OFF System setup menuFuser Temp Tray Restore Optimize Quick Calibrate NOW Calibrate NOWDate Disable ColorEnable Color Image Rotation EnabledClearable Warnings JOB MinutesMinutes Hours Wake Time Personality AutoMenu Resets menuValues are on and OFF Menu item ValuesDiagnostics menu Color/black mix Changing printer control panel configuration settingsSetting the color/black mix Show IP addressTray behavior options Setting the printer to use the requested traySetting the printer default for PS defer media Setting manually feed promptPress to select Manually Feed Prompt Setting the printer to use another tray Setting the printer to use size/type promptSetting the printer to duplex blank pages Setting the printer to rotate images Sleep delaySetting sleep delay Setting the wake time Disabling/enabling sleep modeWake time Display brightness Setting the display brightnessClearable warnings Setting the personalitySetting the clearable warnings PersonalityAuto continue Setting auto continueReplace supplies Color supply out Setting replace supplies responseSetting order at response Order atSetting color supply out response Jam recoverySetting jam recovery response Selecting the language RAM diskLanguage Changing RAM disk behaviorEnww Using the printer control panel in shared environments Enww O configuration Configuring TCP/IP parameters Network configurationSetting an IP address Setting the subnet mask Setting the default gateway 1USB configuration USB configurationHP Jetdirect print servers Available software solutionsIeee 802.11 standard Wireless printingEnww Printing tasks Type and size Print setting prioritiesControlling print jobs SourceControlling print jobs Media to avoid Selecting print mediaPaper that can damage the printer Expanded sensing Automatic media type sensing auto sense modeFull sensing default Tray 1 sensingTray 2 and optional Tray 3 sensing Transparency only defaultConfiguring trays when the printer gives a prompt Configuring input traysConfiguring a tray when loading paper Configuring the paper type Configuring a tray to match print job settingsConfiguring trays using the paper handling menu Configuring the paper sizeSetting a custom size in Tray 2 or optional Tray Loading Tray Printing from Tray 1 multipurpose trayLoading envelopes into Tray Printing envelopes from TrayPrinting envelopes Printing from Tray 2 or optional TrayAddress type Left margin Top margin Enww Enww Enww Enww Loading custom-sized media into Tray 2 and optional Tray Enww Transparencies Printing on special mediaGlossy paper Heavy paper Colored paperEnvelopes LabelsHP LaserJet Tough paper Paper type Paper weightPreprinted forms and letterhead Recycled paper Creating and using quick sets Using features in the printer driverTo create a quick set Resizing documents Creating and using watermarksPrinting multiple pages on one sheet of paper Setting a custom paper size from the printer driverUsing different paper/covers Printing a blank firstTo print multiple pages on one sheet of paper Printing on both sides of the paperLayout options for printing on both sides To print on both sides manuallyOn the Finishing tab, select Print on Both Sides manually Using the HP Digital Imaging Options dialog box Setting the color optionsTo set the color options Opening the HP Digital Imaging Options dialog box Using the Services tabTo use presets Using features in the Macintosh printer driverCreating and using presets in Mac OS To create a presetTo print a cover To print on both sides manually To set the color options Two-sided duplex printing Control panel settings for automatic two-sided printing Manual two-sided printing Options for binding two-sided printing jobsPrinting booklets Printing on custom-size media Special printing situationsPrinting a different first Printing a blank back coverStopping the current print job from a software application Stopping a print requestDeleting stored jobs Job storage featuresProofing and holding a job Printing stored jobsPrinting a private job Private jobsDeleting a private job Mopier modeEnww Managing memory Managing the printer Printer information pages ConfigurationMenu map Supplies status Press to select Print ConfigurationUsage Print Cmyk samples DemoPrint RGB samples Press to select Print File Directory File directoryPCL or PS font list Event logAccessing the embedded Web server Using the embedded Web serverInformation tab Settings tabNetworking tab Setting the real-time clockOther links HP Easy Printer Care Software sections Using the HP Easy Printer Care SoftwareSupported operating systems To use the HP Easy Printer Care SoftwareDevice List tab Alert Settings windowSupport tab Supplies Ordering windowColor Color options Using colorHP ImageREt Paper selectionCmyk ink set emulation PostScript only Printing in four colors CmykSample book color matching Color matchingPrinting color samples Color matching RGB Color Color Themes Automatic or manual color adjustmentManaging printer color options on Windows computers Print in grayscaleNeutral Grays Manual color optionsEdge Control Halftone optionsRestricting color printing Halftone options Managing printer color options on Macintosh computersPrint Color as Gray Advanced color options for text, graphics, and photographsEdge Control RGB ColorMaintenance Non-HP print cartridges Print cartridge authenticationManaging print cartridges HP print cartridgesPrint cartridge life expectancy Print cartridge storageChecking the print cartridge life Replacing a print cartridge To replace the print cartridge Changing print cartridgesChanging print cartridges Incorrect Color Cartridge Replacing supplies Supply replacement guidelinesLocating supplies Making room around the printer for replacing supplies Approximate replacement intervals for suppliesPress to select Create Cleaning Using the cleaningSetting auto cleaning Press to select Process CleaningSetting the cleaning interval Enww Software Information location Configuring alertsProblem solving Basic troubleshooting checklist Factors affecting printer performance Paper path test Troubleshooting information pagesRegistration Status messages Error messagesCritical error messages Control panel message typesMessage listing Control panel messages13.X.XX JAM Inside Duplexer Clear jam thenPress 13.X.XX JAM in TOP Cover or Duplex Area For help pressBuffer Overflow 13.X.XX MultipleJams in Paper Path Embedded I/OType in Tray Printer ErrorFuser Error Unexpected53.XX.X Check RAM Controller Error55.0X.YY Printer Error Printer Error Control panel message DescriptionPermanent If the problem persists, contactTo continue Support/ljcp4005 No SystemStorage Write Fail Storage ErrorSettings Changed Settings Changed Printer ErrorFS not Write ProtectedFS File System is FullChosen Personality Cleaning Disk X% CompleteCard Slot Not FunctionalDisk Device Cyan CartridgeData Received Deleting Private JobsFlash File Ready Genuine HP supplies installedDisk is Event Log EmptyInsert or Close Install FuserInstall Supplies Install Transfer UnitFor help press Loading Do not Power OFFTo use another Load Tray Type SizeOutput Stack Magenta CartridgeManually Feed Manually Feed Type SizeOrder Fuser KIT Less than X Pages NON HP SupplyUSE Order Color CartridgeCmyk Samples ConfigurationOrder Transfer KIT Printing StoppedFont List Engine TestEvent LOG File DirectoryRAM Disk is Intermittent ModeRAM Disk Device RAM Disk FileRemove at least one print cartridge To exit press. Stop To exit press. StopAT OUT Restoring To Stop AT OUTRequest accepted ResendTray X=SIZE ValuesRestricted from Printing in Color Size MismatchTray X Open USB AccessoryError Tray X EmptyEmbedded JET Direct ErrorYellow Cartridge Paper jams Paper jam recoveryTo disable paper jam recovery Common causes of paper jams Cause and solution SolutionPaper jams Jam in Tray Clearing jamsJam in Tray 2 or optional Tray Jams in top cover area Clearing a jam in the top cover area Enww Clearing other jams Enww Close the transfer unit Close the top and front covers 1Printer feeds multiple sheets Media-handling problemsMultiple sheets Incorrect page sizeTray 2 or optional Tray 3 feed error Automatic feed errorIncorrect tray 6Transparencies or glossy paper will not feed Special media feed error8Output is curled or wrinkled Envelope printing errorOutput quality 7Envelopes jam or will not feed in the printer9Printer will not duplex or duplexes incorrectly Duplexing error10No display message Printer response problemsControl panel display is blank Printer does not print13Unable to select the printer from the computer Printer not receiving dataPrinter selection 12Printer is on, but is not receiving dataPrinter drivers or Printer drivers for Macintosh computers Selecting optional Tray Printer control panel problemsControl panel setting 14Control panel settings work incorrectlyIncorrect fonts Symbol setsOutput errors Incorrect printer outputGuidelines for printing with different fonts Partial printout20Partial printout Color selection from software Software application problemsSystem selection through software Font selection from softwareOptional Tray 3 and duplexer recognition Solving problems with Mac OS Troubleshooting common Macintosh problems25Problems with Mac OS Print queue might be stopped Software troubleshooting Cause SolutionHardware troubleshooting Missing color Color printing problemsPrintout color error Incorrect shade30Printed colors do not match screen colors Cartridge errorColor match error 29Inconsistent colors after installing a print cartridgePrint quality problems associated with media Print quality troubleshootingOverhead transparency defects Print quality troubleshooting tool Print quality problems associated with the environmentPrint quality problems associated with jams Print quality troubleshooting pagesRepetitive defect ruler Calibrating the printerPress to select Quick Calibrate NOW Print quality defect chart Vertical lines Repetitive defects Horizontal lines or streaks Misaligned colorsFingerprints and media dents Color fade in all colorsLoose toner Specks or stray toner Smeared tonerSkewed, stretched, or off- center Enww Working with memory Printer memory Printing a configurationInstalling DDR memory DIMMs Installing memoryEnww Enww Enww Enww Enabling memory To enable memory for Windows 2000 and Windows XPSupplies and accessories Click Other Links Part numbers Supplies, accessories, and part numbersPart Part number Type/size HP Color LaserJet CP4005 User Guide Part Part number Enww Service and Support Hewlett-Packard limited warranty statement Print cartridge limited warranty statement Fuser and transfer unit limited warranty statement Next-day on-site service HP maintenance agreementsOn-site service agreements Priority on-site serviceEnww Printer specifications Table D-1Physical dimensions Physical dimensionsProduct Height Depth Width Weight Table D-2Power consumption average, in watts1 Electrical specificationsAcoustic emissions Sound Power Level Declared Per ISOSound Pressure Level Bystander Position Declared Per ISO Specification Recommended Allowed Environmental specificationsEnww Regulatory information FCC regulations FCC regulationsEnvironmental product stewardship program United States and Puerto Rico Return and recycling instructionsPaper Material restrictionsHP Color LaserJet CP4005 Series Material Safety Data Sheet MsdsFor more information Declaration of Conformity Declaration of ConformityLaser safety Safety statementsCanadian DOC regulations Luokan 1 laserlaite Laser Statement for FinlandEnww Bidirectional communication Two-way data transmission GlossaryEnww Enww Enww Index Symbols/NumericsEnww System setup FCC Page CB503-90901* *CB503-90901
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