HP CP4005 manual Color fade in all colors, Fingerprints and media dents, Loose toner

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Color fade in all colors

Color fade in one color

●Make sure that the operation and location requirements of the printer are met.

●Calibrate the printer.

●Make sure that the operation and location requirements of the printer are met.

●Calibrate the printer.

●Print the Print Quality Troubleshooting Pages (see Print quality troubleshooting) and follow the diagnostic procedure listed on the first page to help isolate the defect to a particular component.

Fingerprints and media dents

●Make sure to use supported media.

●Make sure that the media you are using does not have any wrinkles or dents from handling, and that the media is not contaminated with visible fingerprints or other foreign substances.

●Print the Print Quality Troubleshooting Pages (see Print quality troubleshooting) and follow the diagnostic procedure listed on the first page to help isolate the defect to a particular component.

Loose toner

●Make sure that the operation and location requirements of the printer are met.

●Make sure to use supported media.

●Make sure that the media type and size for the tray are set correctly in the control panel for the media that you are using.

●Make sure that the media is loaded correctly and that the size guides are touching the edges of the stack of media.

Make sure that the media you are using does not have any wrinkles or dents from handling, and that the media is not contaminated with visible fingerprints or other foreign substances.

ENWW	Print quality troubleshooting 217

Image 233

Contents HP Color LaserJet CP4005 Page HP Color LaserJet CP4005 Trademark Credits Copyright and LicenseHP direct ordering for accessories or supplies Online servicesHP service information HP service agreementsHP support and information for Macintosh computers Table of contents Control panel O configuration Printing tasks Managing the printer Color MaintenanceProblem solving Appendix a Working with memory Appendix B Supplies and accessoriesAppendix C Service and Support Appendix E Regulatory information Appendix D Printer specifications257 261Xiv Printer basics User guide links Where to look for more information Quick access to printer informationSetting up the printer World Wide Web linksAccessory and Consumable Installation Guides Using the printerCD-ROM User Guide Online HelpHP Color LaserJet CP4005dn product number CB504A Printer configurationsHP Color LaserJet CP4005n product number CB503A Features Printer features1Features Walk around On/off switchTop cover Control panelEnww Software Printer softwareInstalling the printing system software Installing the printing system softwareInstalling the software for Windows 2000 or Windows XP Installing Windows printing system software for networksRemoving software from Windows operating systems Uninstalling the softwareSoftware for networks HP Easy Printer Care Software HP Web JetadminUtilities Other components and utilities FeaturesEmbedded Web server Windows Mac OS Network administrator Additional drivers Printer driversSupported printer drivers Select the correct printer driver Gaining access to the printer driversPrinter-driver Help Windows DuplexingClick the Installable Options menu Printer drivers for Macintosh computers Enww To install printer drivers for Mac OS X v10.2, v10.3, Installing Macintosh printing system software for networksSoftware for Macintosh computers PostScript Printer Description PPD filesClick Add Printer To install the printing system softwareTo remove software from Macintosh operating systems Printing a cleaning Using the HP Printer Utility for MacintoshPrinting a configuration Opening the HP Printer UtilityUploading a file to the printer Ordering supplies online and using other support featuresViewing supplies status Configuring trays Activating the two-sided printing duplexing modeUpdating the firmware Printing stored jobsOpening the embedded Web server Changing network settingsSetting up e-mail alerts Click Apply Now Supported media weights and sizes Print media specificationsTray Dimensions Weight or thickness Capacity 2Tray 1 media sizes4Automatic duplex printing two-sided printing Automatic duplex printing Dimensions Weight or thickness3Tray 2 and optional Tray 3 media sizes1 Automatic duplex printing Dimensions Control panel Display Introduction2Printer display Accessing the control panel from a computer Button name Function Control panel buttonsIndicator Off Flashing Interpreting control panel indicator lightsGetting started basics Control panel menusTo enter the menus Menu hierarchyRetrieve job menu Information menuPaper handling menu Configure device menuPrint File Directory Print PCL Font List Print PS Font List Paper Handling Tray X SizeDiagnostics menu Enww Print Retrieve job menuMenu item Description Print File Directory Information menuSupplies Status Menu item Value Description Paper handling menuPrinting menu Configure device menuPrint quality menu Belt Contact Auto Sense Mode Tray 1 SensingTray 2-N Sensing Fuser Temp Tray Restore Optimize Quick Calibrate NOW System setup menuCalibrate NOW Color RET OFFEnable Color Disable ColorImage Rotation Enabled DateMinutes Hours Wake Time MinutesPersonality Auto Clearable Warnings JOBMenu Resets menuValues are on and OFF Menu item ValuesDiagnostics menu Setting the color/black mix Changing printer control panel configuration settingsShow IP address Color/black mixTray behavior options Setting the printer to use the requested trayPress to select Manually Feed Prompt Setting manually feed promptSetting the printer default for PS defer media Setting the printer to duplex blank pages Setting the printer to use size/type promptSetting the printer to use another tray Setting sleep delay Sleep delaySetting the printer to rotate images Wake time Disabling/enabling sleep modeSetting the wake time Display brightness Setting the display brightnessSetting the clearable warnings Setting the personalityPersonality Clearable warningsReplace supplies Setting auto continueAuto continue Setting order at response Setting replace supplies responseOrder at Color supply outSetting jam recovery response Jam recoverySetting color supply out response Language RAM diskChanging RAM disk behavior Selecting the languageEnww Using the printer control panel in shared environments Enww O configuration Setting an IP address Network configurationConfiguring TCP/IP parameters Setting the subnet mask Setting the default gateway 1USB configuration USB configurationHP Jetdirect print servers Available software solutionsIeee 802.11 standard Wireless printingEnww Printing tasks Controlling print jobs Print setting prioritiesSource Type and sizeControlling print jobs Paper that can damage the printer Selecting print mediaMedia to avoid Full sensing default Automatic media type sensing auto sense modeTray 1 sensing Expanded sensingTray 2 and optional Tray 3 sensing Transparency only defaultConfiguring a tray when loading paper Configuring input traysConfiguring trays when the printer gives a prompt Configuring trays using the paper handling menu Configuring a tray to match print job settingsConfiguring the paper size Configuring the paper typeSetting a custom size in Tray 2 or optional Tray Loading Tray Printing from Tray 1 multipurpose trayLoading envelopes into Tray Printing envelopes from TrayAddress type Left margin Top margin Printing from Tray 2 or optional TrayPrinting envelopes Enww Enww Enww Enww Loading custom-sized media into Tray 2 and optional Tray Enww Glossy paper Printing on special mediaTransparencies Envelopes Colored paperLabels Heavy paperPreprinted forms and letterhead Paper type Paper weightHP LaserJet Tough paper Recycled paper To create a quick set Using features in the printer driverCreating and using quick sets Resizing documents Creating and using watermarksUsing different paper/covers Setting a custom paper size from the printer driverPrinting a blank first Printing multiple pages on one sheet of paperTo print multiple pages on one sheet of paper Printing on both sides of the paperOn the Finishing tab, select Print on Both Sides manually To print on both sides manuallyLayout options for printing on both sides To set the color options Setting the color optionsUsing the HP Digital Imaging Options dialog box Opening the HP Digital Imaging Options dialog box Using the Services tabCreating and using presets in Mac OS Using features in the Macintosh printer driverTo create a preset To use presetsTo print a cover To print on both sides manually To set the color options Two-sided duplex printing Control panel settings for automatic two-sided printing Manual two-sided printing Options for binding two-sided printing jobsPrinting booklets Printing a different first Special printing situationsPrinting a blank back cover Printing on custom-size mediaStopping the current print job from a software application Stopping a print requestProofing and holding a job Job storage featuresPrinting stored jobs Deleting stored jobsPrinting a private job Private jobsDeleting a private job Mopier modeEnww Managing memory Managing the printer Menu map ConfigurationPrinter information pages Usage Press to select Print ConfigurationSupplies status Print RGB samples DemoPrint Cmyk samples PCL or PS font list File directoryEvent log Press to select Print File DirectoryAccessing the embedded Web server Using the embedded Web serverInformation tab Settings tabOther links Setting the real-time clockNetworking tab Supported operating systems Using the HP Easy Printer Care SoftwareTo use the HP Easy Printer Care Software HP Easy Printer Care Software sectionsSupport tab Alert Settings windowSupplies Ordering window Device List tabColor HP ImageREt Using colorPaper selection Color optionsCmyk ink set emulation PostScript only Printing in four colors CmykPrinting color samples Color matchingSample book color matching Color matching Managing printer color options on Windows computers Automatic or manual color adjustmentPrint in grayscale RGB Color Color ThemesEdge Control Manual color optionsHalftone options Neutral GraysRestricting color printing Print Color as Gray Managing printer color options on Macintosh computersAdvanced color options for text, graphics, and photographs Halftone optionsEdge Control RGB ColorMaintenance Managing print cartridges Print cartridge authenticationHP print cartridges Non-HP print cartridgesChecking the print cartridge life Print cartridge storagePrint cartridge life expectancy Replacing a print cartridge To replace the print cartridge Changing print cartridgesChanging print cartridges Incorrect Color Cartridge Locating supplies Supply replacement guidelinesReplacing supplies Making room around the printer for replacing supplies Approximate replacement intervals for suppliesPress to select Create Cleaning Using the cleaningSetting the cleaning interval Press to select Process CleaningSetting auto cleaning Enww Software Information location Configuring alertsProblem solving Basic troubleshooting checklist Factors affecting printer performance Paper path test Troubleshooting information pagesRegistration Critical error messages Error messagesControl panel message types Status messagesMessage listing Control panel messagesPress Clear jam then13.X.XX JAM in TOP Cover or Duplex Area For help press 13.X.XX JAM Inside DuplexerJams in Paper Path 13.X.XX MultipleEmbedded I/O Buffer OverflowFuser Error Printer ErrorUnexpected Type in Tray55.0X.YY Printer Error Printer Error Controller ErrorControl panel message Description 53.XX.X Check RAMTo continue Support/ljcp4005 If the problem persists, contactNo System PermanentSettings Changed Storage ErrorSettings Changed Printer Error Storage Write FailFS File Write ProtectedSystem is Full FS notCard Slot Cleaning Disk X% CompleteNot Functional Chosen PersonalityData Received Cyan CartridgeDeleting Private Jobs Disk DeviceDisk is Ready Genuine HP supplies installedEvent Log Empty Flash FileInstall Supplies Install FuserInstall Transfer Unit Insert or CloseTo use another Do not Power OFFLoad Tray Type Size For help press LoadingManually Feed Magenta CartridgeManually Feed Type Size Output StackUSE NON HP SupplyOrder Color Cartridge Order Fuser KIT Less than X PagesOrder Transfer KIT ConfigurationPrinting Stopped Cmyk SamplesEvent LOG Engine TestFile Directory Font ListRAM Disk Device Intermittent ModeRAM Disk File RAM Disk isRemove at least one print cartridge To exit press. Stop To exit press. StopAT OUT Request accepted To Stop AT OUTResend RestoringRestricted from Printing in Color ValuesSize Mismatch Tray X=SIZEError USB AccessoryTray X Empty Tray X OpenYellow Cartridge JET Direct ErrorEmbedded Paper jams Paper jam recoveryTo disable paper jam recovery Paper jams Cause and solution SolutionCommon causes of paper jams Jam in Tray Clearing jamsJam in Tray 2 or optional Tray Jams in top cover area Clearing a jam in the top cover area Enww Clearing other jams Enww Close the transfer unit Close the top and front covers Multiple sheets Media-handling problemsIncorrect page size 1Printer feeds multiple sheetsIncorrect tray Automatic feed errorTray 2 or optional Tray 3 feed error 6Transparencies or glossy paper will not feed Special media feed errorOutput quality Envelope printing error7Envelopes jam or will not feed in the printer 8Output is curled or wrinkled9Printer will not duplex or duplexes incorrectly Duplexing errorControl panel display is blank Printer response problemsPrinter does not print 10No display messagePrinter selection Printer not receiving data12Printer is on, but is not receiving data 13Unable to select the printer from the computerPrinter drivers or Printer drivers for Macintosh computers Control panel setting Printer control panel problems14Control panel settings work incorrectly Selecting optional TrayOutput errors Symbol setsIncorrect printer output Incorrect fonts20Partial printout Partial printoutGuidelines for printing with different fonts System selection through software Software application problemsFont selection from software Color selection from softwareOptional Tray 3 and duplexer recognition 25Problems with Mac OS Troubleshooting common Macintosh problemsSolving problems with Mac OS Print queue might be stopped Hardware troubleshooting Cause SolutionSoftware troubleshooting Printout color error Color printing problemsIncorrect shade Missing colorColor match error Cartridge error29Inconsistent colors after installing a print cartridge 30Printed colors do not match screen colorsOverhead transparency defects Print quality troubleshootingPrint quality problems associated with media Print quality problems associated with jams Print quality problems associated with the environmentPrint quality troubleshooting pages Print quality troubleshooting toolPress to select Quick Calibrate NOW Calibrating the printerRepetitive defect ruler Print quality defect chart Vertical lines Repetitive defects Horizontal lines or streaks Misaligned colorsLoose toner Color fade in all colorsFingerprints and media dents Specks or stray toner Smeared tonerSkewed, stretched, or off- center Enww Working with memory Printer memory Printing a configurationInstalling DDR memory DIMMs Installing memoryEnww Enww Enww Enww Enabling memory To enable memory for Windows 2000 and Windows XPSupplies and accessories Click Other Links Part Part number Type/size Supplies, accessories, and part numbersPart numbers HP Color LaserJet CP4005 User Guide Part Part number Enww Service and Support Hewlett-Packard limited warranty statement Print cartridge limited warranty statement Fuser and transfer unit limited warranty statement On-site service agreements HP maintenance agreementsPriority on-site service Next-day on-site serviceEnww Printer specifications Product Height Depth Width Weight Physical dimensionsTable D-1Physical dimensions Table D-2Power consumption average, in watts1 Electrical specificationsSound Pressure Level Bystander Position Declared Per ISO Sound Power Level Declared Per ISOAcoustic emissions Specification Recommended Allowed Environmental specificationsEnww Regulatory information FCC regulations FCC regulationsEnvironmental product stewardship program Paper Return and recycling instructionsMaterial restrictions United States and Puerto RicoHP Color LaserJet CP4005 Series Material Safety Data Sheet MsdsFor more information Declaration of Conformity Declaration of ConformityCanadian DOC regulations Safety statementsLaser safety Luokan 1 laserlaite Laser Statement for FinlandEnww Bidirectional communication Two-way data transmission GlossaryEnww Enww Enww Index Symbols/NumericsEnww System setup FCC Page CB503-90901* *CB503-90901

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