HP CP4005 manual Jam in Tray 2 or optional Tray

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Jam in Tray 2 or optional Tray 3

1.Pull out the tray indicated and place it on a flat surface. Make sure that the paper guides are in the correct position.

2.Remove any partially fed media. Grasp the media by both corners and pull down. NOTE Use Tray 1 to avoid jams with heavier paper.

3.Inspect the media path to ensure that it is clear.

NOTE If the media tears, make sure that all media fragments are removed from the paper path before resuming printing.

4.For jams that occur in optional Tray 3, check the trays above for jams as well. For example, if the jam occurs in optional Tray 3, also open Tray 2 and Tray 1 and remove any jammed media.

ENWW	Clearing jams 187

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Contents HP Color LaserJet CP4005 Page HP Color LaserJet CP4005 Trademark Credits Copyright and LicenseHP service agreements Online servicesHP direct ordering for accessories or supplies HP service informationHP support and information for Macintosh computers Table of contents Control panel O configuration Printing tasks Managing the printer Color MaintenanceProblem solving Appendix a Working with memory Appendix B Supplies and accessoriesAppendix C Service and Support 261 Appendix D Printer specificationsAppendix E Regulatory information 257Xiv Printer basics World Wide Web links Quick access to printer informationUser guide links Where to look for more information Setting up the printerOnline Help Using the printerAccessory and Consumable Installation Guides CD-ROM User GuideHP Color LaserJet CP4005dn product number CB504A Printer configurationsHP Color LaserJet CP4005n product number CB503A Features Printer features1Features Control panel On/off switchWalk around Top coverEnww Software Printer softwareInstalling the printing system software Installing the printing system softwareInstalling the software for Windows 2000 or Windows XP Installing Windows printing system software for networksRemoving software from Windows operating systems Uninstalling the softwareSoftware for networks HP Easy Printer Care Software HP Web JetadminUtilities Other components and utilities FeaturesEmbedded Web server Windows Mac OS Network administrator Additional drivers Printer driversSupported printer drivers Duplexing Gaining access to the printer driversSelect the correct printer driver Printer-driver Help WindowsClick the Installable Options menu Printer drivers for Macintosh computers Enww PostScript Printer Description PPD files Installing Macintosh printing system software for networksTo install printer drivers for Mac OS X v10.2, v10.3, Software for Macintosh computersClick Add Printer To install the printing system softwareTo remove software from Macintosh operating systems Opening the HP Printer Utility Using the HP Printer Utility for MacintoshPrinting a cleaning Printing a configurationUploading a file to the printer Ordering supplies online and using other support featuresViewing supplies status Printing stored jobs Activating the two-sided printing duplexing modeConfiguring trays Updating the firmwareOpening the embedded Web server Changing network settingsSetting up e-mail alerts Click Apply Now 2Tray 1 media sizes Print media specificationsSupported media weights and sizes Tray Dimensions Weight or thickness Capacity4Automatic duplex printing two-sided printing Automatic duplex printing Dimensions Weight or thickness3Tray 2 and optional Tray 3 media sizes1 Automatic duplex printing Dimensions Control panel Display Introduction2Printer display Accessing the control panel from a computer Button name Function Control panel buttonsIndicator Off Flashing Interpreting control panel indicator lightsGetting started basics Control panel menusInformation menu Menu hierarchyTo enter the menus Retrieve job menuPaper Handling Tray X Size Configure device menuPaper handling menu Print File Directory Print PCL Font List Print PS Font ListDiagnostics menu Enww Print Retrieve job menuMenu item Description Print File Directory Information menuSupplies Status Menu item Value Description Paper handling menuPrinting menu Configure device menuPrint quality menu Belt Contact Auto Sense Mode Tray 1 SensingTray 2-N Sensing Color RET OFF System setup menuFuser Temp Tray Restore Optimize Quick Calibrate NOW Calibrate NOWDate Disable ColorEnable Color Image Rotation EnabledClearable Warnings JOB MinutesMinutes Hours Wake Time Personality AutoMenu Resets menuValues are on and OFF Menu item ValuesDiagnostics menu Color/black mix Changing printer control panel configuration settingsSetting the color/black mix Show IP addressTray behavior options Setting the printer to use the requested trayPress to select Manually Feed Prompt Setting manually feed promptSetting the printer default for PS defer media Setting the printer to duplex blank pages Setting the printer to use size/type promptSetting the printer to use another tray Setting sleep delay Sleep delaySetting the printer to rotate images Wake time Disabling/enabling sleep modeSetting the wake time Display brightness Setting the display brightnessClearable warnings Setting the personalitySetting the clearable warnings PersonalityReplace supplies Setting auto continueAuto continue Color supply out Setting replace supplies responseSetting order at response Order atSetting jam recovery response Jam recoverySetting color supply out response Selecting the language RAM diskLanguage Changing RAM disk behaviorEnww Using the printer control panel in shared environments Enww O configuration Setting an IP address Network configurationConfiguring TCP/IP parameters Setting the subnet mask Setting the default gateway 1USB configuration USB configurationHP Jetdirect print servers Available software solutionsIeee 802.11 standard Wireless printingEnww Printing tasks Type and size Print setting prioritiesControlling print jobs SourceControlling print jobs Paper that can damage the printer Selecting print mediaMedia to avoid Expanded sensing Automatic media type sensing auto sense modeFull sensing default Tray 1 sensingTray 2 and optional Tray 3 sensing Transparency only defaultConfiguring a tray when loading paper Configuring input traysConfiguring trays when the printer gives a prompt Configuring the paper type Configuring a tray to match print job settingsConfiguring trays using the paper handling menu Configuring the paper sizeSetting a custom size in Tray 2 or optional Tray Loading Tray Printing from Tray 1 multipurpose trayLoading envelopes into Tray Printing envelopes from TrayAddress type Left margin Top margin Printing from Tray 2 or optional TrayPrinting envelopes Enww Enww Enww Enww Loading custom-sized media into Tray 2 and optional Tray Enww Glossy paper Printing on special mediaTransparencies Heavy paper Colored paperEnvelopes LabelsPreprinted forms and letterhead Paper type Paper weightHP LaserJet Tough paper Recycled paper To create a quick set Using features in the printer driverCreating and using quick sets Resizing documents Creating and using watermarksPrinting multiple pages on one sheet of paper Setting a custom paper size from the printer driverUsing different paper/covers Printing a blank firstTo print multiple pages on one sheet of paper Printing on both sides of the paperOn the Finishing tab, select Print on Both Sides manually To print on both sides manuallyLayout options for printing on both sides To set the color options Setting the color optionsUsing the HP Digital Imaging Options dialog box Opening the HP Digital Imaging Options dialog box Using the Services tabTo use presets Using features in the Macintosh printer driverCreating and using presets in Mac OS To create a presetTo print a cover To print on both sides manually To set the color options Two-sided duplex printing Control panel settings for automatic two-sided printing Manual two-sided printing Options for binding two-sided printing jobsPrinting booklets Printing on custom-size media Special printing situationsPrinting a different first Printing a blank back coverStopping the current print job from a software application Stopping a print requestDeleting stored jobs Job storage featuresProofing and holding a job Printing stored jobsPrinting a private job Private jobsDeleting a private job Mopier modeEnww Managing memory Managing the printer Menu map ConfigurationPrinter information pages Usage Press to select Print ConfigurationSupplies status Print RGB samples DemoPrint Cmyk samples Press to select Print File Directory File directoryPCL or PS font list Event logAccessing the embedded Web server Using the embedded Web serverInformation tab Settings tabOther links Setting the real-time clockNetworking tab HP Easy Printer Care Software sections Using the HP Easy Printer Care SoftwareSupported operating systems To use the HP Easy Printer Care SoftwareDevice List tab Alert Settings windowSupport tab Supplies Ordering windowColor Color options Using colorHP ImageREt Paper selectionCmyk ink set emulation PostScript only Printing in four colors CmykPrinting color samples Color matchingSample book color matching Color matching RGB Color Color Themes Automatic or manual color adjustmentManaging printer color options on Windows computers Print in grayscaleNeutral Grays Manual color optionsEdge Control Halftone optionsRestricting color printing Halftone options Managing printer color options on Macintosh computersPrint Color as Gray Advanced color options for text, graphics, and photographsEdge Control RGB ColorMaintenance Non-HP print cartridges Print cartridge authenticationManaging print cartridges HP print cartridgesChecking the print cartridge life Print cartridge storagePrint cartridge life expectancy Replacing a print cartridge To replace the print cartridge Changing print cartridgesChanging print cartridges Incorrect Color Cartridge Locating supplies Supply replacement guidelinesReplacing supplies Making room around the printer for replacing supplies Approximate replacement intervals for suppliesPress to select Create Cleaning Using the cleaningSetting the cleaning interval Press to select Process CleaningSetting auto cleaning Enww Software Information location Configuring alertsProblem solving Basic troubleshooting checklist Factors affecting printer performance Paper path test Troubleshooting information pagesRegistration Status messages Error messagesCritical error messages Control panel message typesMessage listing Control panel messages13.X.XX JAM Inside Duplexer Clear jam thenPress 13.X.XX JAM in TOP Cover or Duplex Area For help pressBuffer Overflow 13.X.XX MultipleJams in Paper Path Embedded I/OType in Tray Printer ErrorFuser Error Unexpected53.XX.X Check RAM Controller Error55.0X.YY Printer Error Printer Error Control panel message DescriptionPermanent If the problem persists, contactTo continue Support/ljcp4005 No SystemStorage Write Fail Storage ErrorSettings Changed Settings Changed Printer ErrorFS not Write ProtectedFS File System is FullChosen Personality Cleaning Disk X% CompleteCard Slot Not FunctionalDisk Device Cyan CartridgeData Received Deleting Private JobsFlash File Ready Genuine HP supplies installedDisk is Event Log EmptyInsert or Close Install FuserInstall Supplies Install Transfer UnitFor help press Loading Do not Power OFFTo use another Load Tray Type SizeOutput Stack Magenta CartridgeManually Feed Manually Feed Type SizeOrder Fuser KIT Less than X Pages NON HP SupplyUSE Order Color CartridgeCmyk Samples ConfigurationOrder Transfer KIT Printing StoppedFont List Engine TestEvent LOG File DirectoryRAM Disk is Intermittent ModeRAM Disk Device RAM Disk FileRemove at least one print cartridge To exit press. Stop To exit press. StopAT OUT Restoring To Stop AT OUTRequest accepted ResendTray X=SIZE ValuesRestricted from Printing in Color Size MismatchTray X Open USB AccessoryError Tray X EmptyYellow Cartridge JET Direct ErrorEmbedded Paper jams Paper jam recoveryTo disable paper jam recovery Paper jams Cause and solution SolutionCommon causes of paper jams Jam in Tray Clearing jamsJam in Tray 2 or optional Tray Jams in top cover area Clearing a jam in the top cover area Enww Clearing other jams Enww Close the transfer unit Close the top and front covers 1Printer feeds multiple sheets Media-handling problemsMultiple sheets Incorrect page sizeIncorrect tray Automatic feed errorTray 2 or optional Tray 3 feed error 6Transparencies or glossy paper will not feed Special media feed error8Output is curled or wrinkled Envelope printing errorOutput quality 7Envelopes jam or will not feed in the printer9Printer will not duplex or duplexes incorrectly Duplexing error10No display message Printer response problemsControl panel display is blank Printer does not print13Unable to select the printer from the computer Printer not receiving dataPrinter selection 12Printer is on, but is not receiving dataPrinter drivers or Printer drivers for Macintosh computers Selecting optional Tray Printer control panel problemsControl panel setting 14Control panel settings work incorrectlyIncorrect fonts Symbol setsOutput errors Incorrect printer output20Partial printout Partial printoutGuidelines for printing with different fonts Color selection from software Software application problemsSystem selection through software Font selection from softwareOptional Tray 3 and duplexer recognition 25Problems with Mac OS Troubleshooting common Macintosh problemsSolving problems with Mac OS Print queue might be stopped Hardware troubleshooting Cause SolutionSoftware troubleshooting Missing color Color printing problemsPrintout color error Incorrect shade30Printed colors do not match screen colors Cartridge errorColor match error 29Inconsistent colors after installing a print cartridgeOverhead transparency defects Print quality troubleshootingPrint quality problems associated with media Print quality troubleshooting tool Print quality problems associated with the environmentPrint quality problems associated with jams Print quality troubleshooting pagesPress to select Quick Calibrate NOW Calibrating the printerRepetitive defect ruler Print quality defect chart Vertical lines Repetitive defects Horizontal lines or streaks Misaligned colorsLoose toner Color fade in all colorsFingerprints and media dents Specks or stray toner Smeared tonerSkewed, stretched, or off- center Enww Working with memory Printer memory Printing a configurationInstalling DDR memory DIMMs Installing memoryEnww Enww Enww Enww Enabling memory To enable memory for Windows 2000 and Windows XPSupplies and accessories Click Other Links Part Part number Type/size Supplies, accessories, and part numbersPart numbers HP Color LaserJet CP4005 User Guide Part Part number Enww Service and Support Hewlett-Packard limited warranty statement Print cartridge limited warranty statement Fuser and transfer unit limited warranty statement Next-day on-site service HP maintenance agreementsOn-site service agreements Priority on-site serviceEnww Printer specifications Product Height Depth Width Weight Physical dimensionsTable D-1Physical dimensions Table D-2Power consumption average, in watts1 Electrical specificationsSound Pressure Level Bystander Position Declared Per ISO Sound Power Level Declared Per ISOAcoustic emissions Specification Recommended Allowed Environmental specificationsEnww Regulatory information FCC regulations FCC regulationsEnvironmental product stewardship program United States and Puerto Rico Return and recycling instructionsPaper Material restrictionsHP Color LaserJet CP4005 Series Material Safety Data Sheet MsdsFor more information Declaration of Conformity Declaration of ConformityCanadian DOC regulations Safety statementsLaser safety Luokan 1 laserlaite Laser Statement for FinlandEnww Bidirectional communication Two-way data transmission GlossaryEnww Enww Enww Index Symbols/NumericsEnww System setup FCC Page CB503-90901* *CB503-90901

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