HP CP4005 manual Values, Restricted from Printing in Color, Size Mismatch, Tray X=SIZE, Supplies

Page 196

Control panel message

Description

Recommended action

 

 

 

 

 

 

 

 

 

 

 

a restore action, such as RESTORE COLOR

 

 

 

 

 

 

 

VALUES.

 

 

 

 

 

 

 

 

 

 

 

 

Restoring...

The printer is restoring factory settings.

No action necessary.

 

 

 

factory settings

 

 

 

 

 

 

 

 

 

 

 

RESTRICTED FROM PRINTING IN COLOR

The printer is set to COLOR IF ALLOWED

Get your network administrator to set the user

alternates with

and you or your software program are not

or program permissions that will allow you to

authorized to print in color.

print in color.

 

 

 

 

Ready

 

 

 

 

 

 

 

 

 

 

 

Rotating [COLOR]

A component test is in progress; the

Press Stop when ready to stop this test.

motor

component selected is the <color> cartridge

 

 

 

 

 

 

motor.

 

 

 

 

 

 

To exit press. Stop

 

 

 

 

 

 

 

 

 

 

 

Rotating motor

The printer is executing a component test and

Press Stop when ready to stop this test.

To exit press. Stop

the component selected is a motor.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Setting saved

A menu selection has been saved.

No action necessary.

 

 

 

 

 

 

 

SIZE MISMATCH

The tray is loaded with media longer or

1. Adjust the side and rear media guides

TRAY X=[SIZE]

shorter in the feed direction than the size

 

against the paper.

 

 

configured for the tray.

2.

If necessary, press

after the tray is

 

 

For help press

 

 

closed to change the paper size or type

alternates with

 

 

configuration to match the size or type

 

 

in the tray.

 

 

 

Ready

 

 

 

 

 

 

 

 

 

 

 

 

 

Sleep mode on

The printer is in sleep mode. A button press,

No action necessary.

 

 

 

 

receipt of printable data, or an error condition

 

 

 

 

 

 

 

will clear this message.

 

 

 

 

 

 

 

 

 

 

 

 

SUPPLIES IN

At least one supply item is incorrectly

1.

Press

to access the SUPPLIES

WRONG POSITION

positioned in the printer and another supply

 

STATUS menu.

 

 

 

item is missing, incorrectly placed, out, or low.

2.

Press

and

to highlight the specific

alternates with

 

 

 

supply that has a problem.

For status press

 

3.

Press

to view help for the supply.

 

 

4.

Press

and

to step through the

 

 

 

instructions.

 

 

 

 

 

 

 

Transfer unit can

The cartridge is either not installed or not

1. Open the top and front covers.

be easily damaged.

correctly installed in the printer.

 

 

 

 

 

 

 

 

 

CAUTION

The image

 

 

 

 

alternates with

 

 

 

transfer unit can be easily

 

 

 

damaged.

 

 

 

 

 

 

 

 

For help press

 

 

 

 

 

 

 

 

2.

Open the image transfer unit.

The supplies gauge will display the

 

 

3. Insert the print cartridge and make sure

consumption levels of print cartridges.

 

 

 

 

that it is fully seated.

 

 

180 Chapter 8 Problem solving

ENWW

Image 196
Contents HP Color LaserJet CP4005 Page HP Color LaserJet CP4005 Copyright and License Trademark CreditsOnline services HP direct ordering for accessories or suppliesHP service information HP service agreementsHP support and information for Macintosh computers Table of contents Control panel O configuration Printing tasks Managing the printer Maintenance ColorProblem solving Appendix C Service and Support Appendix B Supplies and accessoriesAppendix a Working with memory Appendix D Printer specifications Appendix E Regulatory information257 261Xiv Printer basics Quick access to printer information User guide links Where to look for more informationSetting up the printer World Wide Web linksUsing the printer Accessory and Consumable Installation GuidesCD-ROM User Guide Online HelpHP Color LaserJet CP4005n product number CB503A Printer configurationsHP Color LaserJet CP4005dn product number CB504A Printer features Features1Features On/off switch Walk aroundTop cover Control panelEnww Printer software SoftwareInstalling the printing system software Installing the printing system softwareInstalling Windows printing system software for networks Installing the software for Windows 2000 or Windows XPSoftware for networks Uninstalling the softwareRemoving software from Windows operating systems Utilities HP Web JetadminHP Easy Printer Care Software Embedded Web server FeaturesOther components and utilities Windows Mac OS Network administrator Supported printer drivers Printer driversAdditional drivers Gaining access to the printer drivers Select the correct printer driverPrinter-driver Help Windows DuplexingClick the Installable Options menu Printer drivers for Macintosh computers Enww Installing Macintosh printing system software for networks To install printer drivers for Mac OS X v10.2, v10.3,Software for Macintosh computers PostScript Printer Description PPD filesTo remove software from Macintosh operating systems To install the printing system softwareClick Add Printer Using the HP Printer Utility for Macintosh Printing a cleaningPrinting a configuration Opening the HP Printer UtilityViewing supplies status Ordering supplies online and using other support featuresUploading a file to the printer Activating the two-sided printing duplexing mode Configuring traysUpdating the firmware Printing stored jobsSetting up e-mail alerts Changing network settingsOpening the embedded Web server Click Apply Now Print media specifications Supported media weights and sizesTray Dimensions Weight or thickness Capacity 2Tray 1 media sizes3Tray 2 and optional Tray 3 media sizes1 Automatic duplex printing Dimensions Weight or thickness4Automatic duplex printing two-sided printing Automatic duplex printing Dimensions Control panel Introduction Display2Printer display Accessing the control panel from a computer Control panel buttons Button name FunctionInterpreting control panel indicator lights Indicator Off FlashingControl panel menus Getting started basicsMenu hierarchy To enter the menusRetrieve job menu Information menuConfigure device menu Paper handling menuPrint File Directory Print PCL Font List Print PS Font List Paper Handling Tray X SizeDiagnostics menu Enww Menu item Description Retrieve job menuPrint Supplies Status Information menuPrint File Directory Paper handling menu Menu item Value DescriptionConfigure device menu Printing menuPrint quality menu Tray 2-N Sensing Auto Sense Mode Tray 1 SensingBelt Contact System setup menu Fuser Temp Tray Restore Optimize Quick Calibrate NOWCalibrate NOW Color RET OFFDisable Color Enable ColorImage Rotation Enabled DateMinutes Minutes Hours Wake TimePersonality Auto Clearable Warnings JOBResets menu MenuMenu item Values Values are on and OFFDiagnostics menu Changing printer control panel configuration settings Setting the color/black mixShow IP address Color/black mixSetting the printer to use the requested tray Tray behavior optionsSetting the printer default for PS defer media Setting manually feed promptPress to select Manually Feed Prompt Setting the printer to use another tray Setting the printer to use size/type promptSetting the printer to duplex blank pages Setting the printer to rotate images Sleep delaySetting sleep delay Setting the wake time Disabling/enabling sleep modeWake time Setting the display brightness Display brightnessSetting the personality Setting the clearable warningsPersonality Clearable warningsAuto continue Setting auto continueReplace supplies Setting replace supplies response Setting order at responseOrder at Color supply outSetting color supply out response Jam recoverySetting jam recovery response RAM disk LanguageChanging RAM disk behavior Selecting the languageEnww Using the printer control panel in shared environments Enww O configuration Configuring TCP/IP parameters Network configurationSetting an IP address Setting the subnet mask Setting the default gateway USB configuration 1USB configurationAvailable software solutions HP Jetdirect print serversWireless printing Ieee 802.11 standardEnww Printing tasks Print setting priorities Controlling print jobsSource Type and sizeControlling print jobs Media to avoid Selecting print mediaPaper that can damage the printer Automatic media type sensing auto sense mode Full sensing defaultTray 1 sensing Expanded sensingTransparency only default Tray 2 and optional Tray 3 sensingConfiguring trays when the printer gives a prompt Configuring input traysConfiguring a tray when loading paper Configuring a tray to match print job settings Configuring trays using the paper handling menuConfiguring the paper size Configuring the paper typeSetting a custom size in Tray 2 or optional Tray Printing from Tray 1 multipurpose tray Loading TrayPrinting envelopes from Tray Loading envelopes into TrayPrinting envelopes Printing from Tray 2 or optional TrayAddress type Left margin Top margin Enww Enww Enww Enww Loading custom-sized media into Tray 2 and optional Tray Enww Transparencies Printing on special mediaGlossy paper Colored paper EnvelopesLabels Heavy paperHP LaserJet Tough paper Paper type Paper weightPreprinted forms and letterhead Recycled paper Creating and using quick sets Using features in the printer driverTo create a quick set Creating and using watermarks Resizing documentsSetting a custom paper size from the printer driver Using different paper/coversPrinting a blank first Printing multiple pages on one sheet of paperPrinting on both sides of the paper To print multiple pages on one sheet of paperLayout options for printing on both sides To print on both sides manuallyOn the Finishing tab, select Print on Both Sides manually Using the HP Digital Imaging Options dialog box Setting the color optionsTo set the color options Using the Services tab Opening the HP Digital Imaging Options dialog boxUsing features in the Macintosh printer driver Creating and using presets in Mac OSTo create a preset To use presetsTo print a cover To print on both sides manually To set the color options Two-sided duplex printing Control panel settings for automatic two-sided printing Options for binding two-sided printing jobs Manual two-sided printingPrinting booklets Special printing situations Printing a different firstPrinting a blank back cover Printing on custom-size mediaStopping a print request Stopping the current print job from a software applicationJob storage features Proofing and holding a jobPrinting stored jobs Deleting stored jobsPrivate jobs Printing a private jobMopier mode Deleting a private jobEnww Managing memory Managing the printer Printer information pages ConfigurationMenu map Supplies status Press to select Print ConfigurationUsage Print Cmyk samples DemoPrint RGB samples File directory PCL or PS font listEvent log Press to select Print File DirectoryUsing the embedded Web server Accessing the embedded Web serverSettings tab Information tabNetworking tab Setting the real-time clockOther links Using the HP Easy Printer Care Software Supported operating systemsTo use the HP Easy Printer Care Software HP Easy Printer Care Software sectionsAlert Settings window Support tabSupplies Ordering window Device List tabColor Using color HP ImageREtPaper selection Color optionsPrinting in four colors Cmyk Cmyk ink set emulation PostScript onlySample book color matching Color matchingPrinting color samples Color matching Automatic or manual color adjustment Managing printer color options on Windows computersPrint in grayscale RGB Color Color ThemesManual color options Edge ControlHalftone options Neutral GraysRestricting color printing Managing printer color options on Macintosh computers Print Color as GrayAdvanced color options for text, graphics, and photographs Halftone optionsRGB Color Edge ControlMaintenance Print cartridge authentication Managing print cartridgesHP print cartridges Non-HP print cartridgesPrint cartridge life expectancy Print cartridge storageChecking the print cartridge life Changing print cartridges Replacing a print cartridge To replace the print cartridgeChanging print cartridges Incorrect Color Cartridge Replacing supplies Supply replacement guidelinesLocating supplies Approximate replacement intervals for supplies Making room around the printer for replacing suppliesUsing the cleaning Press to select Create CleaningSetting auto cleaning Press to select Process CleaningSetting the cleaning interval Enww Configuring alerts Software Information locationProblem solving Basic troubleshooting checklist Factors affecting printer performance Troubleshooting information pages Paper path testRegistration Error messages Critical error messagesControl panel message types Status messagesControl panel messages Message listingClear jam then Press13.X.XX JAM in TOP Cover or Duplex Area For help press 13.X.XX JAM Inside Duplexer13.X.XX Multiple Jams in Paper PathEmbedded I/O Buffer OverflowPrinter Error Fuser ErrorUnexpected Type in TrayController Error 55.0X.YY Printer Error Printer ErrorControl panel message Description 53.XX.X Check RAMIf the problem persists, contact To continue Support/ljcp4005No System PermanentStorage Error Settings ChangedSettings Changed Printer Error Storage Write FailWrite Protected FS FileSystem is Full FS notCleaning Disk X% Complete Card SlotNot Functional Chosen PersonalityCyan Cartridge Data ReceivedDeleting Private Jobs Disk DeviceReady Genuine HP supplies installed Disk isEvent Log Empty Flash FileInstall Fuser Install SuppliesInstall Transfer Unit Insert or CloseDo not Power OFF To use anotherLoad Tray Type Size For help press LoadingMagenta Cartridge Manually FeedManually Feed Type Size Output StackNON HP Supply USEOrder Color Cartridge Order Fuser KIT Less than X PagesConfiguration Order Transfer KITPrinting Stopped Cmyk SamplesEngine Test Event LOGFile Directory Font ListIntermittent Mode RAM Disk DeviceRAM Disk File RAM Disk isTo exit press. Stop Remove at least one print cartridge To exit press. StopAT OUT To Stop AT OUT Request acceptedResend RestoringValues Restricted from Printing in ColorSize Mismatch Tray X=SIZEUSB Accessory ErrorTray X Empty Tray X OpenEmbedded JET Direct ErrorYellow Cartridge Paper jam recovery Paper jamsTo disable paper jam recovery Common causes of paper jams Cause and solution SolutionPaper jams Clearing jams Jam in TrayJam in Tray 2 or optional Tray Jams in top cover area Clearing a jam in the top cover area Enww Clearing other jams Enww Close the transfer unit Close the top and front covers Media-handling problems Multiple sheetsIncorrect page size 1Printer feeds multiple sheetsTray 2 or optional Tray 3 feed error Automatic feed errorIncorrect tray Special media feed error 6Transparencies or glossy paper will not feedEnvelope printing error Output quality7Envelopes jam or will not feed in the printer 8Output is curled or wrinkledDuplexing error 9Printer will not duplex or duplexes incorrectlyPrinter response problems Control panel display is blankPrinter does not print 10No display messagePrinter not receiving data Printer selection12Printer is on, but is not receiving data 13Unable to select the printer from the computerPrinter drivers or Printer drivers for Macintosh computers Printer control panel problems Control panel setting14Control panel settings work incorrectly Selecting optional TraySymbol sets Output errorsIncorrect printer output Incorrect fontsGuidelines for printing with different fonts Partial printout20Partial printout Software application problems System selection through softwareFont selection from software Color selection from softwareOptional Tray 3 and duplexer recognition Solving problems with Mac OS Troubleshooting common Macintosh problems25Problems with Mac OS Print queue might be stopped Software troubleshooting Cause SolutionHardware troubleshooting Color printing problems Printout color errorIncorrect shade Missing colorCartridge error Color match error29Inconsistent colors after installing a print cartridge 30Printed colors do not match screen colorsPrint quality problems associated with media Print quality troubleshootingOverhead transparency defects Print quality problems associated with the environment Print quality problems associated with jamsPrint quality troubleshooting pages Print quality troubleshooting toolRepetitive defect ruler Calibrating the printerPress to select Quick Calibrate NOW Print quality defect chart Horizontal lines or streaks Misaligned colors Vertical lines Repetitive defectsFingerprints and media dents Color fade in all colorsLoose toner Smeared toner Specks or stray tonerSkewed, stretched, or off- center Enww Working with memory Printing a configuration Printer memoryInstalling memory Installing DDR memory DIMMsEnww Enww Enww Enww To enable memory for Windows 2000 and Windows XP Enabling memorySupplies and accessories Click Other Links Part numbers Supplies, accessories, and part numbersPart Part number Type/size HP Color LaserJet CP4005 User Guide Part Part number Enww Service and Support Hewlett-Packard limited warranty statement Print cartridge limited warranty statement Fuser and transfer unit limited warranty statement HP maintenance agreements On-site service agreementsPriority on-site service Next-day on-site serviceEnww Printer specifications Table D-1Physical dimensions Physical dimensionsProduct Height Depth Width Weight Electrical specifications Table D-2Power consumption average, in watts1Acoustic emissions Sound Power Level Declared Per ISOSound Pressure Level Bystander Position Declared Per ISO Environmental specifications Specification Recommended AllowedEnww Regulatory information FCC regulations FCC regulationsEnvironmental product stewardship program Return and recycling instructions PaperMaterial restrictions United States and Puerto RicoMaterial Safety Data Sheet Msds HP Color LaserJet CP4005 SeriesFor more information Declaration of Conformity Declaration of ConformityLaser safety Safety statementsCanadian DOC regulations Laser Statement for Finland Luokan 1 laserlaiteEnww Glossary Bidirectional communication Two-way data transmissionEnww Enww Enww Symbols/Numerics IndexEnww System setup FCC Page CB503-90901* *CB503-90901
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