The product checks for new e-mail messages once every 3 minutes. When the product receives the e- mail message, it generates a reply and sends the requested information back to the sender's e-mail address (as specified in the From field of the original e-mail message).
NOTE Depending on delays in the network and your organization's mail server, a response might take from 1 minute to several hours to arrive in your e-mail program's inbox. If the To, From, and Subject fields are not correctly formatted in your e-mail message, the product does not send a message in response.
AutoSend
Use the AutoSend screen to send product-configuration and supplies-usage information periodically to e-mail destinations of your choice, such as service providers. This feature establishes a relationship with Hewlett-Packard Company or another service provider to provide you with services that include, but are not limited to, print-cartridge replacement, pay-per-page contracts, support agreements, and usage tracking. The following illustration, table, and procedure describe how to use this screen.
With a permanent storage device installed, such as a hard disk, you can add up to twenty AutoSend destinations. (Without the permanent storage device, you can add one e-mail address.) The following example is for a product that does not have a permanent storage device installed.
Settings tab
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Figure 3-7 AutoSend screen