HP T1000 Warranty information, Limited warranty, $250,000 Computer Load Protection Guarantee

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Warranty information

In this section

 

Limited warranty

37

$250,000 Computer Load Protection Guarantee

37

Pre-Failure Battery Warranty

37

Limited warranty

 

To back up the wide range of features offered with the UPS, a 3-year limited warranty is provided.

 

$250,000 Computer Load Protection Guarantee

In addition to the limited warranty, a $250,000 Computer Load Protection Guarantee (provided by the original equipment manufacturer) is offered.

IMPORTANT: The $250,000 Computer Load Protection Guarantee is offered only in The United States and Canada.

The $250,000 Computer Load Protection Guarantee only applies if:

The UPS is plugged into a suitably grounded and wired outlet using no extension cords, adapters, other ground wires, or other electrical connections.

The UPS installation complies with all applicable electrical and safety codes specified by the NEC.

The UPS is used under normal operating conditions and users comply with all instructions and labels.

The UPS is not damaged by accident (other than a utility power transient), misuse, or abuse.

The Guarantee applies only to the original end-user and is non-transferable.

The Guarantee does not include reimbursement for or restoration of any data loss.

The UPS is either connected directly to an enterprise class PDU, which is then connected directly to a server, workstation, or personal computer, or the UPS is connected directly to a server, workstation, or personal computer.

Pre-Failure Battery Warranty

The Pre-Failure Battery Warranty, standard on all UPS units, extends the advantage of a 3-year limited warranty by applying it to the battery before it actually fails. The Pre-Failure Battery Warranty ensures that the battery is replaced free of charge when a notification that the battery might fail is received from power management software. The battery warranty coverage is 3 years for parts. The warranty for the first year of ownership includes parts and labor. If battery spares are not available for a particular UPS model, the entire UPS, including its battery, is replaced.

A Pre-Failure Battery warning is given 30 days before a battery failure. The warning is indicated in one or both of the following ways:

An LED showing the battery is low

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Contents HP UPS T1000/1500 User Guide Audience assumptions Contents Spares Index UPS front panel Component identificationThis section UPS front panel controls and LED indicators UPS T1000 NA/JPN/TWN rear panel UPS T1500 NA/JPN/TWN rear panel UPS T1000 Intl rear panel UPS T1500 Intl rear panel Precautions InstallationElectrical requirements Connecting the batteries Checking the battery recharge dateSelecting the UPS voltage configuration Connecting the serial communications port Connecting the host computerConnecting the USB communications port Connecting the Network Transient ProtectorsConnecting devices to the UPS Connecting the UPS to utility powerCharging the UPS batteries Powering up the UPS Powering down the UPS Silencing an audible alarmAudible alarm conditions UPS operationsUPS operations HP Power Manager features Power managementImportant battery safety information MaintenanceBattery care and storage guidelines Updating the UPS firmware Replacing the batteriesUPS battery replacement procedure Disconnect the negative black lead Remove the battery module Cleaning battery spills Maintenance Audible alarm sounds TroubleshootingUPS operates on battery only UPS does not startUPS does not provide the expected backup time UPS frequently switches between utility and battery powerPower LED flashes Voltage Configuration LED is greenBattery Warning LED is amber Battery Charge LED is redSite Wiring Fault LED is red Output Load Level LED is red or flashing redT1000 physical specifications SpecificationsT1500 physical specifications UPS input specificationsT1500 output specifications T1000 output specificationsT1000 power protection specifications T1500 power protection specificationsOutput feature specifications Output tolerance specificationsBattery specifications Battery runtimePage T1500 UPS spare parts list T1000 UPS spare parts listSpares Ordering sparesBefore you contact HP Technical supportHP contact information Limited warranty Warranty information$250,000 Computer Load Protection Guarantee Pre-Failure Battery WarrantyNotification from power management software Regulatory compliance identification numbers Regulatory compliance noticesFederal Communications Commission notice FCC rating labelClass B equipment Class a equipmentCables ModificationsCanadian notice Avis Canadien European Union regulatory noticeJapanese notice Bsmi notice Power cord statement for Japan Battery replacement noticeKorean notice Preventing electrostatic discharge Electrostatic dischargeGrounding methods to prevent electrostatic discharge Acronyms and abbreviations Index Index Index