HP Uninterruaptible Power System R1500 XR Models 217823-002 manual Troubleshooting

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							Troubleshooting
	Table 5-1: Troubleshooting continued
	Symptom					Possible Cause	Suggested Action

	The On Battery LED					The UPS is running on battery	Save your current work and prepare to
(					) is red and an	power.	power down the system.
(					) is red and an	power.	power down the system.
	audible alarm sounds.

	The On Battery LED					The output voltage is out of	Contact an authorized service provider.
(					) is flashing red,	spec while the UPS is on battery


	the General Alarm					power.
	LED ( ) is flashing
	red, and an audible
	alarm sounds.

The On Battery LED							The battery voltage is low.
(						) is flashing red, the
(						) is flashing red, the
Utility LED ( ) is solid
red, and an audible
alarm sounds.

If the UPS is supplying battery power, save your current work and power down the system. Allow the batteries to charge.

If the UPS is supplying utility power, no user intervention is required. Allow the batteries to charge.

The Bad Battery/Low Battery LED () is flashing red.

The battery voltage is low	Allow the UPS to charge the batteries
because the UPS has been	for 24 hours. Initiate a self-test. If the
out-of-service for a long period.	Bad Battery/Low Battery LED does not
	turn off, replace the batteries.

The battery is disconnected.	Install the battery pack. If the battery
	pack is installed, remove the pack and
	then insert it again.

The Site Wiring Fault Indicator () is flashing red.

No ground connection exists between utility power and the UPS or the line and neutral wires are reversed in the wall outlet.

Contact a qualified electrician to correct the wiring.

	The UPS voltage configuration	Update the configuration.
	is incorrect.

The Overload LED is	Protected devices are	Remove one or more devices to
red.	exceeding the UPS power	reduce the power requirements.
	rating.

	The UPS may switch from utility	Verify that the devices are not
	to battery power.	defective.

All LEDs are flashing	An internal UPS fault condition	Power down the UPS. Contact an
red and an audible	exists.	authorized service representative.

alarm cannot be silenced.

continued

HP Uninterruptible Power System R1500 XR Models User Guide

5-3

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Contents HP Uninterruptible Power System R1500 XR Models User Guide Page Contents Chapter Troubleshooting Appendix B Electrostatic Discharge Page About This Guide Important Safety InformationSymbols on Equipment Audience AssumptionsRelated Documents Symbols in TextRack Stability Technical Support Getting HelpReader’s Comments HP Website Authorized ResellerCommunications Port Standard UPS FeaturesOverview Overcurrent Protection UPS R1500 XR ModelsNetwork Transient Protector UPS R1500 XR ModelsFront panel configuration Front PanelRear Panels Rear panel of R1500 XR NARear panel of R1500 XR JPN Rear panel of R1500 XR H INT’L Hardware Options Power Management SoftwareUPS Hardware Options Option Part NumberWarranties Remote Emergency Power Off Port$25,000 Computer Load Protection Guarantee Pre-Failure Battery Warranty Description Meaning/Function Front Panel Controls and LED IndicatorsOperation Modes of Operation LEDPlacing the UPS in Operate Mode Charging the BatteriesReturning to Standby Mode Placing the UPS in Standby modeTest/Alarm Reset button Initiating a Self-TestShutting Down the System Audible AlarmsSilencing an Audible Alarm Configuration Placing the UPS in Configure ModeParameter LED Parameter Name Explanation when illuminated Configuration ParametersConfiguration Parameters Changing Configuration Parameters Available Voltage SettingsConfiguration Charging Batteries Battery MaintenancePrecautions Determining When to Replace Batteries Obtaining New BatteriesPreparing the UPS Removing the Battery PackReplacing Batteries Remove the two screws to obtain access to the battery pack Disconnecting the battery cable from the circuit board Disposing of Used Batteries Installing a New Battery PackTesting the New Battery Pack Care and Storage of Batteries Troubleshooting TroubleshootingTroubleshooting Symptom Possible Cause Suggested ActionTroubleshooting Troubleshooting Repairing the UPS Federal Communications Commission Notice Regulatory Compliance NoticesRegulatory Compliance Identification Numbers Class a EquipmentClass B Equipment ModificationsCables Canadian Notice Avis CanadienEuropean Union Notice Japanese Notice China Taiwan Notice Battery Replacement Notice Electrostatic Discharge Grounding MethodsTable C-1 Physical Specifications SpecificationsPhysical Specifications Feature MetricInput Specifications Table C-2 Input SpecificationsTable C-4 Output Specifications Output SpecificationsTable C-3 Output Specifications Table C-5 Battery Specifications Battery SpecificationsEnvironmental Specifications Table C-6 Environmental SpecificationsIndex Index-2 Index-3