HP Uninterruaptible Power System R1500 XR Models 217823-002 manual Repairing the UPS

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Troubleshooting

Table 5-1: Troubleshooting continued

Symptom

Possible Cause

Suggested Action

The UPS frequently	There are variations in utility
switches between	power.
utility and battery
power.

The utility voltage is frequently outside the UPS operating range. Update the configuration.

Contact a qualified electrician to verify that the utility power is suitable for the UPS.

There is insufficient	Battery service is required.	Allow the batteries to charge for
warning of low		24 hours, then initiate self-test. If the
batteries.		Bad Battery/Low Battery LED is red,
		replace the batteries.

	The Shutdown Delay	Update the Shutdown Delay from
	configuration is inappropriate.	5 seconds to 3 minutes.

		Use HP power management software
		to specify a suitable delay.

Repairing the UPS

Repairs to the UPS must be carried out by HP or an authorized service representative. Other than battery replacement, there are no UPS user-serviceable parts.

5-4	HP Uninterruptible Power System R1500 XR Models User Guide

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Contents HP Uninterruptible Power System R1500 XR Models User Guide Page Contents Chapter Troubleshooting Appendix B Electrostatic Discharge Page Audience Assumptions Important Safety InformationSymbols on Equipment About This GuideSymbols in Text Rack StabilityRelated Documents HP Website Authorized Reseller Getting HelpReader’s Comments Technical SupportStandard UPS Features OverviewCommunications Port UPS R1500 XR Models UPS R1500 XR ModelsNetwork Transient Protector Overcurrent ProtectionFront Panel Front panel configurationRear panel of R1500 XR NA Rear PanelsRear panel of R1500 XR JPN Rear panel of R1500 XR H INT’L Option Part Number Power Management SoftwareUPS Hardware Options Hardware OptionsRemote Emergency Power Off Port $25,000 Computer Load Protection GuaranteeWarranties Pre-Failure Battery Warranty Front Panel Controls and LED Indicators OperationDescription Meaning/Function LED Modes of OperationCharging the Batteries Placing the UPS in Operate ModePlacing the UPS in Standby mode Returning to Standby ModeInitiating a Self-Test Test/Alarm Reset buttonAudible Alarms Silencing an Audible AlarmShutting Down the System Placing the UPS in Configure Mode ConfigurationConfiguration Parameters Configuration ParametersParameter LED Parameter Name Explanation when illuminated Available Voltage Settings Changing Configuration ParametersConfiguration Battery Maintenance PrecautionsCharging Batteries Obtaining New Batteries Determining When to Replace BatteriesRemoving the Battery Pack Replacing BatteriesPreparing the UPS Remove the two screws to obtain access to the battery pack Disconnecting the battery cable from the circuit board Installing a New Battery Pack Testing the New Battery PackDisposing of Used Batteries Care and Storage of Batteries Symptom Possible Cause Suggested Action TroubleshootingTroubleshooting TroubleshootingTroubleshooting Troubleshooting Repairing the UPS Class a Equipment Regulatory Compliance NoticesRegulatory Compliance Identification Numbers Federal Communications Commission NoticeModifications Class B EquipmentCanadian Notice Avis Canadien European Union NoticeCables Japanese Notice China Taiwan Notice Battery Replacement Notice Grounding Methods Electrostatic DischargeFeature Metric SpecificationsPhysical Specifications Table C-1 Physical SpecificationsTable C-2 Input Specifications Input SpecificationsOutput Specifications Table C-3 Output SpecificationsTable C-4 Output Specifications Table C-6 Environmental Specifications Battery SpecificationsEnvironmental Specifications Table C-5 Battery SpecificationsIndex Index-2 Index-3