HP Uninterruaptible Power System R1500 XR Models 217823-002 manual Getting Help, Reader’s Comments

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About This Guide

Getting Help

If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations.

Technical Support

In North America, call the HP Technical Support Phone Center at 1-800-652-6672. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. Outside North America, call the nearest HP Technical Support Phone Center. For telephone numbers of worldwide Technical Support Centers, go to

www.hp.com.

Have the following information available before you call:

Technical support registration number (if applicable)

Product serial number

Product model name and number

Applicable error messages

Add-on boards or hardware

Third-party hardware or software

Operating system type and revision level

Power management software type and version

HP Website

For information on this product as well as the latest drivers, firmware updates, and service packs, go to www.hp.com.

Authorized Reseller

For the name of your nearest authorized reseller:

In the United States, call 1-800-345-1518.

In Canada, call 1-800-263-5868.

Elsewhere, see the HP website for locations and telephone numbers.

Reader’s Comments

To comment on this guide, send e-mail to ServerDocumentation@hp.com.

HP Uninterruptible Power System R1500 XR Models User Guide

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Contents HP Uninterruptible Power System R1500 XR Models User Guide Page Contents Chapter Troubleshooting Appendix B Electrostatic Discharge Page Symbols on Equipment Important Safety InformationAbout This Guide Audience AssumptionsSymbols in Text Rack StabilityRelated Documents Reader’s Comments Getting HelpTechnical Support HP Website Authorized ResellerStandard UPS Features OverviewCommunications Port Network Transient Protector UPS R1500 XR ModelsOvercurrent Protection UPS R1500 XR ModelsFront Panel Front panel configurationRear panel of R1500 XR NA Rear PanelsRear panel of R1500 XR JPN Rear panel of R1500 XR H INT’L UPS Hardware Options Power Management SoftwareHardware Options Option Part NumberRemote Emergency Power Off Port $25,000 Computer Load Protection GuaranteeWarranties Pre-Failure Battery Warranty Front Panel Controls and LED Indicators OperationDescription Meaning/Function LED Modes of OperationCharging the Batteries Placing the UPS in Operate ModePlacing the UPS in Standby mode Returning to Standby ModeInitiating a Self-Test Test/Alarm Reset buttonAudible Alarms Silencing an Audible AlarmShutting Down the System Placing the UPS in Configure Mode ConfigurationConfiguration Parameters Configuration ParametersParameter LED Parameter Name Explanation when illuminated Available Voltage Settings Changing Configuration ParametersConfiguration Battery Maintenance PrecautionsCharging Batteries Obtaining New Batteries Determining When to Replace BatteriesRemoving the Battery Pack Replacing BatteriesPreparing the UPS Remove the two screws to obtain access to the battery pack Disconnecting the battery cable from the circuit board Installing a New Battery Pack Testing the New Battery PackDisposing of Used Batteries Care and Storage of Batteries Troubleshooting TroubleshootingTroubleshooting Symptom Possible Cause Suggested ActionTroubleshooting Troubleshooting Repairing the UPS Regulatory Compliance Identification Numbers Regulatory Compliance NoticesFederal Communications Commission Notice Class a EquipmentModifications Class B EquipmentCanadian Notice Avis Canadien European Union NoticeCables Japanese Notice China Taiwan Notice Battery Replacement Notice Grounding Methods Electrostatic DischargePhysical Specifications SpecificationsTable C-1 Physical Specifications Feature MetricTable C-2 Input Specifications Input SpecificationsOutput Specifications Table C-3 Output SpecificationsTable C-4 Output Specifications Environmental Specifications Battery SpecificationsTable C-5 Battery Specifications Table C-6 Environmental SpecificationsIndex Index-2 Index-3