HP 6000 manual Troubleshooting and Service, Troubleshooting Operation

Chapter 5 - Troubleshooting and Service Troubleshooting Operation

Troubleshooting

Problem- Red Light does not come on

Possible Causes- Power Supply is not connected correctly, Power Switch is not in the ON position

Solution- Check all of the Items listed above and if everything is OK and light still does not come on please contact us immediately for service.

Problem- Red Light comes on but rotator does not move

Possible Causes- Parallel cable is not connected to the LPT1. Port on the computer, the port is not configured properly or disabled on the computer.

Solution-Check all connections and verify that the parallel port on the computer is properly configured for LPT1.

Problem- Green Lights on controller are on and the horizontal moves but the vertical does nothing.

Possible causes- Vertical Movement cable is not properly connected between movement assembly and the rotator platform. Bad software installation

Solution- Disconnect and re connect movement cable to verify correct insertion. Re install rotator software.

Problem- Running WinNT,2000,XP Pro it comes up with a red window indicating that a serious error has occurred. Possible Causes- Userport.sys is not installed

Solution- Install Or Re-Install the UserPort.sys Driver

Problem- Analyzer does not initialize on Program start/Program Crashes with ID error

Possible Causes- Analyzer ID is set incorrectly, Missing Instrument Driver, GPIB Card/Bus is not working correctly Solution- Using Vee-Runtime I/O manager verify the ID number is set correctly. And run the GPIB Pre-Test to verify Connectivity.

**If you are experiencing any of the above problems and cannot determine the cause, please contact us as soon as possible so we can address the problem and send you replacement parts as soon as we can.

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