HP 620n Fast Ethernet Print Server manual Troubleshooting Tools HP Jetdirect Configuration

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Troubleshooting Tools

HP Jetdirect Configuration Page

As illustrated in Chapter 2, the Jetdirect Configuration page provides comprehensive print server status. It is an important diagnostic tool, especially if network communications with the print server is not available.

In most HP LaserJet printers, a Jetdirect Configuration page will automatically print when you print a Printer Configuration page. In HP DesignJet printers, Jetdirect configuration information will be included on the Service Configuration print. Refer to your printer documentation to print configuration pages for your printer.

10/100Base-TX Link Configuration

HP Jetdirect 10/100Base-TX print servers support 10 or 100 Mbps network link speeds using full-duplex or half-duplex transmission channels. By default, the print server will attempt to autonegotiate its link operation with the network.

When connecting to network hubs and switches that do not support autonegotiation, the print server will configure itself for 10-Mbpsor 100-Mbpshalf-duplexoperation. For example, when connected to a non-negotiating 10 Mbps hub, the print server card will automatically set itself to operate at 10-Mbpshalf-duplex.

If the print server is not able to connect to the network through autonegotiation, you can manually set the link operating mode using one of the following methods:

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Contents HP Jetdirect Print Server Page Setup Guide HP Jetdirect Print Server Model 620n EIO Applicable Products Table of Contents HP Jetdirect Solutions Summary HP Jetdirect EIO Print Server IntroductionTypical HP Jetdirect Print Server Installation What You Need For Help Product Accessibility Installation Procedures Verify Printer Operation RJ-45 Remove Power to Printer, Install the HardwareVerify Jetdirect Print Server Operation See in this guide for link configuration Configuration Tools If Required, Configure Jetdirect With Your Network SettingsMenus Add the Printer to Your Network Server or System Adding a Printer to Your System ConfigurationInstallation Procedures Client-Server Networks Unix Networks 10/100Base-TX Link Configuration Troubleshooting Tools HP Jetdirect ConfigurationLink-Speed LEDs OFF Autonegotiation is disabled, 10/100TX On Autonegotiation is enabled, orConfiguration has been manually set Port SelectControlling Network Protocols Resetting to Factory DefaultsEnabling or Disabling Network Protocols Troubleshooting Tools Client-Server printing Peer-to-Peer printingNetwork Addresses Network ProtocolsSetting Up Your Network Printer Introduction to Network Printing Embedded HP Jetdirect services HP Jetdirect Solutions Summary Tools OverviewTCP/IP Supported Network ProtocolsIPX/SPX DLC/LLCHP Installation Software HP Jetdirect Solutions Summary HP Jetdirect EIO Control Panel Menus Introduction Classic Control Panel CFG TCP/IP= CFG LINK= CFG IPX/SPX=WEB= HttpsTCP/IP Enable Graphical Control PanelHost Name Method ConfigDhcp Release Dhcp RenewDefault IP SettingsManual Primary DNSAppltalk Enable IPX/SPX EnableDLC/LLC Enable Proxy ServerSecure ResetWEB SecurityHP Jetdirect EIO Control Panel Menus Specifications and Regulatory Statements For EU immunity compliance, see ElectromagneticFCC Statements Regulatory StatementsThis equipment complies with Australian EMC requirements European CommunityHP Product Duration of Limited Warranty Warranty ServiceYour Authorized Dealer Firmware Upgrades HP Support and Service HP Support OnlineHP Support By Phone Page 620SGEN