HP A4800A manual Troubleshooting

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3 Troubleshooting

This chapter contains the following sections that describe how to troubleshooting the A4800A adapter:

•“General Procedure” on page 35.

Chapter 3

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Contents Manufacturing Part Number A3725-96031 E0201 HP A4800A PCI FWD Scsi Host Bus AdapterLegal Notices Page Page HP A4800A Adapter Overview HP A4800A Adapter Overview About the A4800A Adapter A4800A PCI Ultra HVD Scsi Host Bus Adapter Below is a drawing of the A4800A adapterFeatures Supported HP 9000 Servers Cables for Connecting External Scsi Devices to the A4800A Cable SpeciﬁcationsA5068A Scsi Cable Kit Description Part Number Adapter in V-Class Systems Description Product Option Number Installing the A4800A Adapter Installing the A4800A Adapter Preparing for Installation Connecting to External Scsi Devices Handling the A4800A Adapter Important Terms and Concepts Looking at Adapter InstallationOlar Important Terms MeaningPlanning and Preparation Card Compatibility Attribute Default Value A4800-60001 Default Scsi Attribute ValuesOLA/R Restrictions for the A4800A StepLooking at Adapter Installation Reassemble the server Scsi Connecting Scsi Peripheral Devices12.5 Fast Scsi Fast Wide Connecting Scsi Peripheral Devices Terminating the A4800A Adapter Setting Scsi IDs Scsi Device Record of Scsi IDsVerifying Installation HP e3000 Troubleshooting Troubleshooting General Procedure Clearpim Checking Scsi Bus CompatibilityDisplaying Transfer Rates Scsi CommandSetting Transfer Rates Displaying Scsi IDs Setting Scsi IDs Using Support Tools Manager STM Contacting Your Hewlett-Packard Representative Contacting Your Hewlett-Packard Representative Contacting Your Hewlett-Packard Representative Chapter Scsi Sense Codes MPE/iX Status Meaning Code Table A-1 Scsi Status CodesSense Meaning Key Table A-2 Scsi Sense KeysAddition Qualiﬁer Meaning Al Sense Code Table A-3 Scsi Additional Sense Code/Qualiﬁer Code PairsLogical unit not ready, cause not ID crc or ecc error Recorded entity not found Recovered data with error correction Applied Logical block address out of range Commands cleared by another initiator Sequential positioning error Target operation conditions have Changed Write append error Log exception 0x69 0x00 Regulatory Information FCC Statement For U.S.A. Only Regulatory StatementsVcci Statement Japan Declaration of Conformity