HP M1530 Problem-solving checklist, Check that the product power is on, Test print functionality

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Problem-solving checklist

Follow these steps when trying to solve a problem with the product.

●Step 1: Check that the product power is on

●Step 2: Check the control panel for error messages

●Step 3: Test print functionality

●Step 4: Test copy functionality

●Step 5: Test the fax sending functionality

●Step 6: Test the fax receiving functionality

●Step 7: Try sending a print job from a computer

Step 1: Check that the product power is on

1.Make sure that the product is plugged in and turned on.

2.Make sure that the power cable is connected to the product and the outlet.

3.Check the power source by connecting the power cable to a different outlet.

4.Make sure that the print cartridge is installed correctly and that the doors are all closed. The control panel displays messages to indicate these problems.

5.If the document feeder motor does not rotate, open the document feeder cover and remove any packing material or shipping tape.

6.If the scanner bulb does not light, contact HP support.

Step 2: Check the control panel for error messages

The control panel should indicate ready status. If an error message appears, resolve the error.

Step 3: Test print functionality

1.Open the Reports menu, and select the Config Report item to print the report.

2.If the report does not print, make sure paper is loaded in the tray, and check the control panel to see if paper is jammed inside the product.

Step 4: Test copy functionality

1.Place the configuration page into the document feeder and make a copy. If paper does not feed smoothly through the document feeder, you might need to replace the document feeder pickup mechanism.

2.Place the configuration page onto the scanner glass and make a copy.

3.If the print quality on the copied pages is not acceptable, clean the scanner glass.

ENWW

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Contents
Laserjet PRO M1530 Page HP LaserJet Pro M1530 MFP Series Trademark Credits Copyright and LicenseConventions used in this guide Iv Conventions used in this guide Table of contents Use the product with Mac Load the document feeder Configure trays 109 101203 171237 239 247249 263 Product basics HP LaserJet M1536dnf MFP Product featuresAccessibility features Environmental featuresFront view Product viewsInterface ports Back viewSerial number and model number location Start Copy button. Use the Start Copy Control panel layoutEnww Control panel menus Setup menu Reports menu Quick Forms menuFax Setup Receives Result in no change to the faxed copyFit to On multiple pagesSystem Setup menu Tray is empty CancelDoes not specify a size Legal Def. Paper Type Lists availableService menu Network Setup menu Tray Printing a copy Two-Sided To 1 sided Function specific menusCopy Documents, onto the same side of one sheet of paperFax Edits the fax phone book speed dials and group-dial entries Software for Windows HP PCL 6 driver description Supported operating systems for WindowsSupported printer drivers for Windows Select the correct printer driver for WindowsHP UPD PCL 5 driver description Click Properties or Preferences Change print job settingsChange printer-driver settings for Windows PrintChange the product configuration settings Change the default settings for all print jobsRemove software for Windows Windows XPWindows Vista and Windows Software Supported utilities for WindowsSoftware for other operating systems Other Windows components and utilitiesEnww Use the product with Mac Supported operating systems for Mac Install software for Mac operating systemsInstall software for Mac computers on a wired network Software for MacRemove software from Mac operating systems Manual configurationAutomatic configuration Install the softwareMac OS X 10.5 Change printer-driver settings for MacChange the default settings for all Print jobs SettingsSoftware for Mac computers HP Utility for MacSupported utilities for Mac Print with Mac Cancel a print job with a MacCreate and use printing presets with Mac Create a printing presetUse watermarks with Mac Use printing presetsResize documents or print on a custom paper size with Mac Print a cover page with MacPrint on both sides manually Print multiple pages on one sheet of paper with MacPrint on both sides of the page duplex printing with Mac Use automatic duplex printingSelect the Device Maintenance tab Use the Services menu with MacFax with Mac Scan with Mac Enww Connect the product Supported network protocols Supported network operating systemsPrinter sharing disclaimer Connect with USB Connect to a networkInstall the product on a wired network Configure the IP addressInstall the software Link speed setting Configure network settingsView or change network settings Set or change the product password10T Half 100TX Full 100TX Half Enww Paper and print media Understand paper use Special paper guidelinesMedia type Media type Do not Size Dimensions Tray Priority input slot Change the printer driver to match the paper type and sizeSupported paper sizes Paper type printer driver Tray Priority input slot Supported paper types and tray capacityTray or bin Paper type Specifications Quantity Paper type How to load paperPaper orientation for loading trays Enww Load paper trays Load the priority input slotLoad Tray Load the document feeder Enww Configure trays Configure the trayPaper use Configure the product Print Enww Print tasks Cancel a print job Open the printer driver with Windows Basic print tasks with WindowsUse a printing shortcut with Windows Save custom print settings for reuse with WindowsGet help for any printing option with Windows Change the number of print copies with WindowsClick the Printing Shortcuts tab Create printing shortcuts Enww Improve print quality with Windows Select the page size with WindowsSelect a custom page size with Windows Print on both sides duplex with Windows Select the paper type with WindowsSelect the paper tray with Windows Automatically print on both sides with Windows Manually print on both sides with Windows Enww Print multiple pages per sheet with Windows Enww Select page orientation with Windows Enww Print on preprinted letterhead or forms with Windows Additional print tasks with WindowsEnww Print on special paper, labels, or transparencies Enww Expand the list of Type is options Print the first or last page on different paper with Windows Enww Enww Scale a document to fit page size Enww Create a booklet with Windows Add a watermark to a document with WindowsEnww Copy Use copy functions One-touch copyMultiple copies Copy identification cards Copy a multiple-page originalReduce or enlarge a copy image Cancel a copy jobSet the copy quality according to the original document Copy settingsCollate a copy job Change copy qualityCheck the scanner glass for dirt and smudges Set the copy draft settingSet the paper size and type for copying on special paper Adjust the lightness or darkness for copiesPaper-size settings Paper-type settingsRestore copy default settings Save copy setting changes as default settingsEnww Copy photos Copy mixed-size originals Copy on both sides duplex Copy documents automaticallyCopy two-sided documents manually Copy Button to return the product to Ready Copy Scan Scan methods Scan by using HP Scan software WindowsScan by using other software Use the scan functionsScan by using optical character recognition OCR software Cancel a scanScanner resolution and color Scan settingsResolution and color guidelines Setting Recommended useColor Scan quality Scan a photo Enww 10 Fax Connect additional devices Set up faxInstall and connect the hardware Connect fax to a telephone lineSet up fax Set up fax with a telephone answering machine Configure fax settings Setup for stand-alone faxSet up fax with an extension phone Use of common localized letters in fax headers Use the control panel to set the fax time, date, and headerDelete the phone book Use the phone bookUse the control panel to create and edit the fax phone book Use phone-book data from other programsCreate and edit speed dials Use speed dialsDelete speed dials Delete an individual from a group-dial entry Manage group-dial entriesCreate and edit group-dial entries Delete group-dial entriesPress the Cancel button if you are finished Set the dial-tone detection Set fax settingsSend fax settings Set special dialing symbols and optionsSet the redial-on-no-answer option Set autoredial and the time between redialsSet tone-dialing or pulse-dialing Set the redial-on-busy optionSet resolution settings Set light/dark and resolutionSet the redial-on-communication-error option Set the default light/dark contrast settingUse billing codes Set the default resolution settingSet the billing-code setting Set billing codesReceive fax settings Set the answer modeSet fax forwarding Set the number of rings-to-answer Block or unblock fax numbersSet distinctive ring Type of telephone line Recommended rings-to-answer settingTurn off the receive-to-PC setting from the control panel Set the product to send received faxes to a computerUse autoreduction for incoming faxes Set the fax sounds volume Set fax reprint settingsSet stamp-received faxes Set the private receive featureTurn on the private receive feature Turn off the private receive featureSet fax polling Disable the product faxDelete faxes from memory Cancel a faxUse fax Fax softwareDSL Use fax on a DSL, PBX, or Isdn systemSend a fax Use fax on a VoIP serviceFax memory is retained when there is a loss of power Fax memoryManual dial faxing Fax from the document feederManual redial Send a fax to a group manually ad hoc faxingSend a fax by using a speed dial Send a fax by using a group-dial entryUse speed dials and group-dial entries Enww Send a fax from the software Send a fax from the softwareSchedule a fax to be sent later Send a fax with confirmationUse access codes, credit cards, or calling cards Automatically print on both sides of received faxes Receive a faxPrint a fax Reprint a faxReceive faxes when fax tones are audible on the phone line View a new fax when in receive to PC modeReceive faxes to a computer Fax troubleshooting checklist Solve fax problemsDocument feeder door is open Fax error messagesComm. Error Canceled faxRedial Pending Canceled sendCanceling recv Fax is busyFax recv. error Canceling sendFax Send error Memory is lowClear Saved Faxs option No fax answer No dial toneNo fax detected View and interpret fax error codes Troubleshoot fax codes and trace reportsCode number Description View the fax trace report Fax logs and reports Print all fax reportsPrint individual fax reports Set the fax activity log to print automatically Set the fax error reportSet the fax confirmation report Change error correction and fax speed Set the fax-error-correction modeChange the fax speed Solve problems sending faxes An error message displays on the control panelComm. Error message appears Fax is busy message appears No dial toneNo fax answer message appears Document feeder paper jamFax memory full message appears Faxes can be received, but not sent Scanner errorUnable to use fax functions from the control panel Unable to use speed dialsUnable to use group dials Enww An answering machine is connected to the product Solve problems receiving faxesFax does not respond Fax has a dedicated phone lineAnswer Mode setting is set to the Manual setting Telephone handset is connected to the productVoice mail is available on the fax line Product is connected to a DSL phone service Product uses a fax over IP or VoIP phone serviceNo fax detected message appears Select the Print Log Now option Private Receive feature is on Receive to PC feature is enabledFax is received but does not print Handset is connected to the product Sender receives a busy signalNo dial tone Cannot send or receive a fax on a PBX lineFaxes are sending slowly Solve general fax problemsFax cuts off or prints on two pages Fax quality is poorRegulatory information and warranties Manage and maintain the product Event log Description How to print ConfigurationInformation pages PCL, PCL 6, or PS font listNetwork report Description How to print Menu mapEvent log HP ToolboxFXView HP ToolboxFX StatusFax phone book Fax tasksEnww Block Faxes HelpFax send log Fax receive logDevice information System SettingsPaper handling Print qualityPaper types Device polling Print SettingsSystem setup ServiceNetwork Settings PCL 5ePostScript Embedded Web server FeaturesAssign a system password through the EWS Use HP Web Jetadmin softwareProduct security features Assign a system password through the product control panelLock the product Economy settings Print with EconoModeArchive print Quiet mode settings Activate the quiet mode from the printer driverActivate the quiet mode from the product control panel Manage supplies and accessories Print when a cartridge is at estimated end of lifeSupplies messages Manage print cartridges Redistribute toner Replacement instructionsEnww Replace the print cartridge Enww Replace the pickup roller Enww Enww Replace the separation pad Enww Clean the pickup roller Clean the productClean the paper path Clean the document feeder pickup rollers and separation padClean the scanner glass strip and platen Clean the paper path from HP ToolboxFXClean the paper path from the product control panel Product updates Enww Solve problems Self help Test print functionality Problem-solving checklistCheck that the product power is on Check the control panel for error messagesTest the fax sending functionality Test the fax receiving functionalityTry sending a print job from a computer Factors that affect product performance Restore the factory-set defaultsInterpret control panel messages Control panel message typesControl panel messages Turn off then on Fuser ErrorScanner Error Fan ErrorPress OK to continue Device errorEngine comm. Error ADF door is openJam in print paper path Cleaning Page OK to start Manual duplexPress OK Hardware error Jam in output binRemove shipping lock from cartridge Resend UpgradeNo paper pickup Print failureUnexpected size in tray Sensor ErrorSettings cleared Used black cartridge is installedPrevent paper jams Paper feeds incorrectly or becomes jammedProduct does not pick up paper Product picks up multiple sheets of paperJam locations Clear jamsClear jams from the document feeder Clear jams from the input trays Enww Clear jams from inside the product Enww Clear jams from the output areas Clear jams from the duplexer Enww Improve print quality Use paper that meets HP specifications Print a cleaningSelect a paper type Type of print cartridge Steps to resolve the problem Check the print cartridgePrint the Supplies Status Inspect the print cartridge for damage Repeating defects HP UPD PS driver Use the printer driver that best meets your printing needsImprove print quality for copies HP PCL 6 driverProduct does not print Product does not print or it prints slowlyProduct prints slowly Solve connectivity problemsSolve direct-connect problems Solve network problemsComputer is using the incorrect IP address for the product Poor physical connectionComputer is unable to communicate with the product Product is disabled, or other network settings are incorrect Computer or workstation might be set up incorrectlyPrinter driver is not listed in the Print & Fax list Product software problemsSolve common Mac problems Problem SolutionSoftware troubleshooting Hardware troubleshootingPrint job was not sent to the product that you wanted Enww Supplies and accessories Print cartridge Order parts, accessories, and suppliesMaintenance kits Part numbersService and support Hewlett-Packard limited warranty statement Page Data stored on the print cartridge Transfer End User License AgreementEnww Customer support Repack the product Product specifications Physical specifications Specification HP LaserJet M1536dnfOperating Storage Regulatory information Protecting the environment Power consumptionFCC regulations Environmental product stewardship programHP LaserJet print supplies Toner consumptionPaper use PlasticsSingle returns PaperMaterial restrictions Non-U.S. returnsEnww Supplementary Information Declaration of conformityBoise, Idaho USA SeptemberFor regulatory topics only Power cord statement Japan EMC statement Korea Safety statementsLaser safety Vcci statement Japan Power cord instructionsGS statement Germany Laser statement for FinlandEnww Additional FCC statement for telecom products US Additional statements for telecom fax productsEU Statement for Telecom Operation New Zealand Telecom StatementsIndustry Canada CS-03 requirements Telephone Consumer Protection Act USEnww Enww Index DSL Isdn HelpEnww PBX WIA TCP/IP Enww Page CE538-90909* *CE538-90909
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