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Product software problems
Problem | Solution |
| |
A printer driver for the product is not visible in the Printer folder | ● Restart the computer to restart the spooler process. If the |
| spooler has crashed, no printer drivers will appear in the |
| Printers folder. |
| ● Reinstall the product software. |
| NOTE: Close any applications that are running. To |
| close an application that has an icon in the system tray, |
| right-click the icon, and select Close or Disable. |
| ● Try plugging the USB cable into a different USB port on |
| the computer. |
| |
An error message was displayed during the software | ● Reinstall the product software. |
installation | NOTE: Close any applications that are running. To |
|
| close an application that has an icon in the task bar, right- |
| click the icon, and select Close or Disable. |
| ● Check the amount of free space on the drive where you |
| are installing the product software. If necessary, free up |
| as much space as you can, and reinstall the product |
| software. |
| ● If necessary, run the Disk Defragmenter, and reinstall the |
| product software. |
| |
The product is in Ready mode, but nothing prints | ● Print a Configuration page, and verify the product |
| functionality. |
| ● Verify that all of the cables are correctly seated and within |
| specifications. This includes the USB and power cables. |
| Try a new cable. |
| |
Solve common Mac problems
●The printer driver is not listed in the Print & Fax list
●The product name does not appear in the product list in the Print & Fax list
●The printer driver does not automatically set up the selected product in the Print & Fax list
●A print job was not sent to the product that you wanted
●When connected with a USB cable, the product does not appear in the Print & Fax list after the driver is selected.
●You are using a generic printer driver when using a USB connection
The printer driver is not listed in the Print & Fax list
1.Make sure that the product .GZ file is in the following hard-drive folder: Library/Printers/ PPDs/Contents/Resources. If necessary, reinstall the software.
2.If the GZ file is in the folder, the PPD file might be corrupt. Delete the file and then reinstall the software.
234 Chapter 12 Solve problems | ENWW |
Laserjet PRO M1530
Page
HP LaserJet Pro M1530 MFP Series
Copyright and License
Trademark Credits
Conventions used in this guide
Iv Conventions used in this guide
Table of contents
Use the product with Mac
Load the document feeder Configure trays
101
109
171
203
237
249
239
247
263
Product basics
Product features
HP LaserJet M1536dnf MFP
Environmental features
Accessibility features
Product views
Front view
Back view
Interface ports
Serial number and model number location
Control panel layout
Start Copy button. Use the Start Copy
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Control panel menus
Setup menu
Quick Forms menu
Reports menu
Fax Setup
Result in no change to the faxed copy
Fit to
On multiple pages
Receives
System Setup menu
Cancel
Does not specify a size
Legal Def. Paper Type Lists available
Tray is empty
Service menu
Network Setup menu
Function specific menus
Copy
Documents, onto the same side of one sheet of paper
Tray Printing a copy Two-Sided To 1 sided
Fax
Edits the fax phone book speed dials and group-dial entries
Software for Windows
Supported operating systems for Windows
Supported printer drivers for Windows
Select the correct printer driver for Windows
HP PCL 6 driver description
HP UPD PCL 5 driver description
Change print job settings
Change printer-driver settings for Windows
Print
Click Properties or Preferences
Change the default settings for all print jobs
Change the product configuration settings
Windows Vista and Windows
Remove software for Windows
Windows XP
Supported utilities for Windows
Software for other operating systems
Other Windows components and utilities
Software
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Use the product with Mac
Install software for Mac operating systems
Install software for Mac computers on a wired network
Software for Mac
Supported operating systems for Mac
Manual configuration
Automatic configuration
Install the software
Remove software from Mac operating systems
Change printer-driver settings for Mac
Change the default settings for all
Print jobs Settings
Mac OS X 10.5
Supported utilities for Mac
Software for Mac computers
HP Utility for Mac
Cancel a print job with a Mac
Create and use printing presets with Mac
Create a printing preset
Print with Mac
Use printing presets
Resize documents or print on a custom paper size with Mac
Print a cover page with Mac
Use watermarks with Mac
Print multiple pages on one sheet of paper with Mac
Print on both sides of the page duplex printing with Mac
Use automatic duplex printing
Print on both sides manually
Use the Services menu with Mac
Select the Device Maintenance tab
Fax with Mac
Scan with Mac
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Connect the product
Supported network operating systems
Printer sharing disclaimer Connect with USB
Connect to a network
Supported network protocols
Install the software
Install the product on a wired network
Configure the IP address
Configure network settings
View or change network settings
Set or change the product password
Link speed setting
10T Half 100TX Full 100TX Half
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Paper and print media
Media type
Understand paper use
Special paper guidelines
Media type Do not
Supported paper sizes
Size Dimensions Tray Priority input slot
Change the printer driver to match the paper type and size
Supported paper types and tray capacity
Paper type printer driver Tray Priority input slot
Paper orientation for loading trays
Tray or bin Paper type Specifications Quantity
Paper type How to load paper
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Load Tray
Load paper trays
Load the priority input slot
Load the document feeder
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Paper use Configure the product Print
Configure trays
Configure the tray
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Print tasks
Cancel a print job
Basic print tasks with Windows
Open the printer driver with Windows
Save custom print settings for reuse with Windows
Get help for any printing option with Windows
Change the number of print copies with Windows
Use a printing shortcut with Windows
Click the Printing Shortcuts tab
Create printing shortcuts
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Select a custom page size with Windows
Improve print quality with Windows
Select the page size with Windows
Select the paper tray with Windows
Print on both sides duplex with Windows
Select the paper type with Windows
Automatically print on both sides with Windows
Manually print on both sides with Windows
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Print multiple pages per sheet with Windows
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Select page orientation with Windows
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Additional print tasks with Windows
Print on preprinted letterhead or forms with Windows
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Print on special paper, labels, or transparencies
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Expand the list of Type is options
Print the first or last page on different paper with Windows
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Scale a document to fit page size
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Add a watermark to a document with Windows
Create a booklet with Windows
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Copy
Multiple copies
Use copy functions
One-touch copy
Copy a multiple-page original
Copy identification cards
Cancel a copy job
Reduce or enlarge a copy image
Copy settings
Collate a copy job
Change copy quality
Set the copy quality according to the original document
Set the copy draft setting
Check the scanner glass for dirt and smudges
Adjust the lightness or darkness for copies
Paper-size settings
Paper-type settings
Set the paper size and type for copying on special paper
Save copy setting changes as default settings
Restore copy default settings
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Copy photos
Copy mixed-size originals
Copy two-sided documents manually
Copy on both sides duplex
Copy documents automatically
Copy Button to return the product to Ready
Copy
Scan
Scan by using HP Scan software Windows
Scan by using other software
Use the scan functions
Scan methods
Cancel a scan
Scan by using optical character recognition OCR software
Scan settings
Scanner resolution and color
Color
Resolution and color guidelines
Setting Recommended use
Scan quality
Scan a photo
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10 Fax
Set up fax
Install and connect the hardware
Connect fax to a telephone line
Connect additional devices
Set up fax
Set up fax with a telephone answering machine
Set up fax with an extension phone
Configure fax settings
Setup for stand-alone fax
Use the control panel to set the fax time, date, and header
Use of common localized letters in fax headers
Use the phone book
Use the control panel to create and edit the fax phone book
Use phone-book data from other programs
Delete the phone book
Use speed dials
Create and edit speed dials
Delete speed dials
Manage group-dial entries
Create and edit group-dial entries
Delete group-dial entries
Delete an individual from a group-dial entry
Press the Cancel button if you are finished
Set fax settings
Send fax settings
Set special dialing symbols and options
Set the dial-tone detection
Set autoredial and the time between redials
Set tone-dialing or pulse-dialing
Set the redial-on-busy option
Set the redial-on-no-answer option
Set light/dark and resolution
Set the redial-on-communication-error option
Set the default light/dark contrast setting
Set resolution settings
Set the default resolution setting
Set the billing-code setting
Set billing codes
Use billing codes
Set fax forwarding
Receive fax settings
Set the answer mode
Block or unblock fax numbers
Set the number of rings-to-answer
Type of telephone line Recommended rings-to-answer setting
Set distinctive ring
Use autoreduction for incoming faxes
Turn off the receive-to-PC setting from the control panel
Set the product to send received faxes to a computer
Set fax reprint settings
Set the fax sounds volume
Set the private receive feature
Turn on the private receive feature
Turn off the private receive feature
Set stamp-received faxes
Disable the product fax
Set fax polling
Cancel a fax
Use fax
Fax software
Delete faxes from memory
Use fax on a DSL, PBX, or Isdn system
DSL
Use fax on a VoIP service
Fax memory is retained when there is a loss of power
Fax memory
Send a fax
Fax from the document feeder
Manual dial faxing
Send a fax to a group manually ad hoc faxing
Manual redial
Use speed dials and group-dial entries
Send a fax by using a speed dial
Send a fax by using a group-dial entry
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Send a fax from the software
Send a fax from the software
Send a fax with confirmation
Schedule a fax to be sent later
Use access codes, credit cards, or calling cards
Receive a fax
Print a fax
Reprint a fax
Automatically print on both sides of received faxes
Receive faxes to a computer
Receive faxes when fax tones are audible on the phone line
View a new fax when in receive to PC mode
Solve fax problems
Fax troubleshooting checklist
Fax error messages
Comm. Error
Canceled fax
Document feeder door is open
Canceled send
Canceling recv
Fax is busy
Redial Pending
Canceling send
Fax recv. error
Clear Saved Faxs option
Fax Send error
Memory is low
No dial tone
No fax answer
No fax detected
Code number Description
View and interpret fax error codes
Troubleshoot fax codes and trace reports
View the fax trace report
Print individual fax reports
Fax logs and reports
Print all fax reports
Set the fax error report
Set the fax activity log to print automatically
Set the fax confirmation report
Change the fax speed
Change error correction and fax speed
Set the fax-error-correction mode
Comm. Error message appears
Solve problems sending faxes
An error message displays on the control panel
No dial tone
Fax is busy message appears
Fax memory full message appears
No fax answer message appears
Document feeder paper jam
Scanner error
Faxes can be received, but not sent
Unable to use group dials
Unable to use fax functions from the control panel
Unable to use speed dials
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Solve problems receiving faxes
Fax does not respond
Fax has a dedicated phone line
An answering machine is connected to the product
Voice mail is available on the fax line
Answer Mode setting is set to the Manual setting
Telephone handset is connected to the product
No fax detected message appears
Product is connected to a DSL phone service
Product uses a fax over IP or VoIP phone service
Select the Print Log Now option
Fax is received but does not print
Private Receive feature is on
Receive to PC feature is enabled
Sender receives a busy signal
No dial tone
Cannot send or receive a fax on a PBX line
Handset is connected to the product
Solve general fax problems
Faxes are sending slowly
Fax quality is poor
Fax cuts off or prints on two pages
Regulatory information and warranties
Manage and maintain the product
Description How to print Configuration
Information pages
PCL, PCL 6, or PS font list
Event log
Description How to print Menu map
Network report
HP ToolboxFX
View HP ToolboxFX
Status
Event log
Fax tasks
Fax phone book
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Help
Fax send log
Fax receive log
Block Faxes
System Settings
Device information
Paper types
Paper handling
Print quality
Print Settings
System setup
Service
Device polling
PostScript
Network Settings
PCL 5e
Features
Embedded Web server
Use HP Web Jetadmin software
Product security features
Assign a system password through the product control panel
Assign a system password through the EWS
Lock the product
Archive print
Economy settings
Print with EconoMode
Activate the quiet mode from the product control panel
Quiet mode settings
Activate the quiet mode from the printer driver
Supplies messages
Manage supplies and accessories
Print when a cartridge is at estimated end of life
Manage print cartridges
Replacement instructions
Redistribute toner
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Replace the print cartridge
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Replace the pickup roller
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Replace the separation pad
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Clean the product
Clean the pickup roller
Clean the document feeder pickup rollers and separation pad
Clean the paper path
Clean the paper path from the product control panel
Clean the scanner glass strip and platen
Clean the paper path from HP ToolboxFX
Product updates
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Solve problems
Self help
Problem-solving checklist
Check that the product power is on
Check the control panel for error messages
Test print functionality
Try sending a print job from a computer
Test the fax sending functionality
Test the fax receiving functionality
Restore the factory-set defaults
Factors that affect product performance
Control panel messages
Interpret control panel messages
Control panel message types
Fuser Error
Scanner Error
Fan Error
Turn off then on
Device error
Engine comm. Error
ADF door is open
Press OK to continue
Cleaning Page OK to start Manual duplex
Press OK Hardware error
Jam in output bin
Jam in print paper path
Resend Upgrade
No paper pickup
Print failure
Remove shipping lock from cartridge
Sensor Error
Settings cleared
Used black cartridge is installed
Unexpected size in tray
Paper feeds incorrectly or becomes jammed
Product does not pick up paper
Product picks up multiple sheets of paper
Prevent paper jams
Clear jams
Jam locations
Clear jams from the document feeder
Clear jams from the input trays
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Clear jams from inside the product
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Clear jams from the output areas
Clear jams from the duplexer
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Improve print quality
Select a paper type
Use paper that meets HP specifications
Print a cleaning
Print the Supplies Status
Type of print cartridge Steps to resolve the problem
Check the print cartridge
Inspect the print cartridge for damage
Repeating defects
Use the printer driver that best meets your printing needs
Improve print quality for copies
HP PCL 6 driver
HP UPD PS driver
Product does not print or it prints slowly
Product does not print
Solve connectivity problems
Solve direct-connect problems
Solve network problems
Product prints slowly
Computer is unable to communicate with the product
Computer is using the incorrect IP address for the product
Poor physical connection
Computer or workstation might be set up incorrectly
Product is disabled, or other network settings are incorrect
Product software problems
Solve common Mac problems
Problem Solution
Printer driver is not listed in the Print & Fax list
Print job was not sent to the product that you wanted
Software troubleshooting
Hardware troubleshooting
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Supplies and accessories
Order parts, accessories, and supplies
Maintenance kits
Part numbers
Print cartridge
Service and support
Hewlett-Packard limited warranty statement
Page
Data stored on the print cartridge
End User License Agreement
Transfer
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Customer support
Repack the product
Product specifications
Operating Storage
Physical specifications
Specification HP LaserJet M1536dnf
Regulatory information
Power consumption
FCC regulations
Environmental product stewardship program
Protecting the environment
Toner consumption
Paper use
Plastics
HP LaserJet print supplies
Paper
Material restrictions
Non-U.S. returns
Single returns
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Declaration of conformity
Supplementary Information
For regulatory topics only
Boise, Idaho USA
September
Safety statements
Laser safety
Vcci statement Japan Power cord instructions
Power cord statement Japan EMC statement Korea
Laser statement for Finland
GS statement Germany
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Additional statements for telecom fax products
EU Statement for Telecom Operation
New Zealand Telecom Statements
Additional FCC statement for telecom products US
Telephone Consumer Protection Act US
Industry Canada CS-03 requirements
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Index
DSL
Help
Isdn
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PBX
WIA
TCP/IP
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Page
CE538-90909* *CE538-90909