HP BOOK 3000 manual Getting Assistance and Support, To look up technical information

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Features and Specifications

Getting Assistance and Support

Getting Assistance and Support

This section includes information about:

♦Looking up technical information.

♦Getting HP OmniBook assistance— from electronic services and from Customer Support centers.

♦Getting repair assistance.

♦Hewlett-Packard limited warranty.

To look up technical information

This Corporate Evaluator’s Guide provides technical specifications and other information to assist in completing evaluations. For more OmniBook information, refer to the following OmniBook documentation.

Document	Location	Content
Quick Start Sheet	In Box, WWW	OmniBook Setup, Support Information
Reference Guide	In Box, WWW	OmniBook Setup, Usage, Configuration,
		Troubleshooting
online User’s Handbook	Online, WWW	OmniBook Basics
OmniBook Notes	Online, WWW	Last minute information not in the User’s
		Handbook or Reference Guide
OmniBook Support and Service	In Box, Online, WWW	Technical Support and Repair
		Information
Port Replicator Quick Start	Port Replicator Box, WWW	Setup, Support Information
Sheet
Port Replicator User’s	Port Replicator Box, WWW	Port Replicator Setup, Usage,
Handbook		Troubleshooting
3rd-party Hardware	Electronic Support Services	3rd Party Hardware Setup in each
Application Notes		Operating System
General Application Notes	Electronic Support Services	Operating System Install, Power
		management, Docking, Troubleshooting
3rd Party Whole Product	Electronic Support Services	3rd Party Hardware Pass/Fail List
Tested List
Frequently Asked Questions	Electronic Support Services	Troubleshooting
Corporate Evaluator’s Guide	Electronic Support Services	Installation of OSs

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Contents HP OmniBook Corporate Evaluator’s Guide Page HP Software Product License Agreement Edition History Contents Using Windows Features and Specifications Page Introduction Introduction Page Taking Inventory Included in the OmniBook 3000 boxModels and configurations Optional OmniBook accessoriesHP OmniBook 3000CTX 5/200 HP OmniBook 3000CTX 5/233Power Management To turn the OmniBook on and off SuspendTo use OmniBook power modes Standby ModeTo reset the OmniBook To set up a hibernation partitionIntroduction Power Management To read the status panel indicators Checking the Status of the OmniBookIndicator Meaning Battery Lights To understand power and battery lightsPower Lights Recovering Files, Drivers, and Applications Contents of the Recovery CD To use the Recovery CD programming service To recover a damaged Recovery CD or hard disk driveTo update the Bios To set a password Protecting the OmniBookTo delete a password To attach a security cable Protecting the Hard Disk Drive and MemoryIdentifying System Resources System ResourcesSystem Interrupts System MemoryDMA Channels Valid uses for memory addresses CC000-DFFFFSystem Input/Output Addresses 100-3FF Using Windows for Workgroups Requirements Before you StartInstalling Windows for Workgroups To reformat the hard driveTo install MS-DOS To install Windows for WorkgroupsTo install CD-ROM support To install video support To install sound supportTo install TouchPad support \OMNIBOOK\DRIVERS\WFW\TOUCHPADTo install PC Card support \OMNIBOOK\DRIVERS\WFW\PCCARD\WINDOWS\SYSTEM Configuration Installing CardsTo install a New Media LiveWire+ Ethernet PC Card DEVICE=C\NEWMEDIA\LWPLUS\LWPLUS.EXE /APM=OFF To install a Xircom Ethernet 10/100 + modem PC Card DEVICE=C\DOS\EMM386.EXE Noems X=D000-D3FFF Working with Windows for Workgroups To maximize memoryTo use the OmniBook 3000 Port Replicator To increase performanceTo use DriveSpace compression Page Using Windows Windows 95 Installation CD Installing Windows To prepare for software installationTo install Windows Reboot To install video support To install sound support \WINDOWS\INF \OMNIBOOK\DRIVERS\WIN95\TOUCHPAD To install infrared support Using Windows Installing Windows Installing OmniBook Applications To install the online User’s HandbookTo install McAffee VirusScan To install HP TopTOOLSWindows 95B OEM Service Release Windows 95ATo install a Xircom Ethernet 10/100 + Modem PC Card Windows 95 Can’t Find The Driver CEM56.SYS To run an MS-DOS program outside of Windows Working with WindowsTo automatically detect a CD If an infrared printer doesn’t print To resolve infrared problemsIf you have problems with infrared communications Using Windows NT Requirements Installing Windows NT To install Windows NTCD-key is located on the back of the CD jacket To install video support Using Windows NT Installing Windows NT To install sound support Using Windows NT Installing Windows NT Installing Mobile Enhancements To install CardExecutive To install Phoenix APMTo use Phoenix APM 2.0 with a CD-ROM drive Using the standard Windows NT 4.0 PC Card support Using Phoenix CardExecutive To install a Xircom Ethernet 10/100 + Modem PC Card Using Phoenix CardExecutive Working with Windows NT To use Windows NT 4.0 on a notebook PCTo install Zip Drive support Page Features and Specifications Features and Specifications Standard Features Mass storagePcmcia Bios Technical Specifications System UnitExternal Video AC Adapter F1377A Hard Disk Drives Getting Assistance and Support To look up technical informationFeatures and Specifications Getting Assistance and Support Features and Specifications Getting Assistance and Support Features and Specifications Getting Assistance and Support To get HP OmniBook assistance To find Electronic Support Services Electronic support servicesHP Bulletin Board Services BBS Customer Support CentersHP First Post-Sales Fax Retrieval System To contact Customer Support US/Canada EnglishCanada French Montreal Asia PacificAfrica/Middle East Latin AmericaTo get repair assistance Hewlett-Packard Limited Warranty Summary Using Electronic Serial Numbers ServiceOmniBook motherboard Configuration To ensure serial number securityAbout Bios Updates To correct an incorrect serial numberIndex Index-2 Index-3 Index-4