HP ZE1000 manual Startup problems, If the notebook doesn’t respond when you turn it on

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Troubleshooting and Maintenance

Troubleshooting Techniques

??If the operating time has gradually become shorter and the battery is more than a year or two old, you may need to replace the battery.

??Heavy modem use or PC card use can affect battery operating time.

??Use the BIOS configuration utility to make sure I/O Performance is set to Max Battery Life— see “To run the BIOS configuration utility” on page 47.

??The battery gauge may need to be calibrated. Restart the notebook, press F6 when the HP logo appears, and follow the instructions that appear onscreen. This process calibrates the battery, and requires four to five hours to complete. You cannot use the notebook during this time.

Startup problems

If the notebook doesn’t respond when you turn it on

??Don’t use the touch pad while the notebook is starting up or resuming from standby or hibernation.

??Connect the AC adapter.

??Reset the notebook by using a pin or straightened paper clip to press the system-off switch on the bottom of the notebook. Then press the power button to turn the notebook on.

??If the notebook still doesn’t respond, remove the battery and AC adapter, and remove any PC card. Then reset the notebook using the system-off switch on the bottom of the notebook, replace the battery and connect the AC adapter, and turn on the notebook by pressing the power button.

??If you still get no response, call HP for assistance.

If the notebook won’t boot from battery power

??Make sure the battery is properly inserted and fully charged. Check the battery’s charge by clicking the power icon in the taskbar, or using Power Options in Control Panel.

??If available, try another battery.

If the notebook won’t boot from the floppy disk drive

??Make sure the floppy disk is bootable.

??Make sure the floppy disk drive is selected as the boot device— see “To change the boot device” on page 26.

44 Startup Guide

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Contents HP Notebook PC Startup Guide Startup Guide Important safety information Cord to connect the modem to the telephone wall jackHP Software Product License Agreement Startup Guide Edition History Contents Troubleshooting and Maintenance HP Service and SupportReference Information IndexGetting Started with Your HP Notebook Taking Inventory What’s in the box?To find more information Identifying Parts of the Notebook Front viewBack view Bottom view Status lights Battery chargePower mode Identifying Parts of the Notebook Setting Up Your Notebook Install the batteryTo remove the battery Or disposed of properlyConnect AC power Begins chargingConnect a phone line Set up Windows Turn on the notebookRegister your notebook To connect to the InternetBy modem By phoneBasic Operation Operating Your Notebook To turn the notebook on and offTo reset your notebook To change the boot device To use the touch padMoving and selecting using the touch pad and click buttons To use the Fn hot keys Hot key Does thisWorking in Comfort with a Notebook PC Your mobile work environmentUsing your notebook computer Batteries and Power Management Using Battery Power To check battery statusTo respond to a low-battery warning To recharge the batteryPage Add-On Devices Installing Additional RAM To install a RAM expansion moduleReinstall the notebook’s battery Replacing the Hard Disk Drive To replace the hard disk driveTroubleshooting and Maintenance If the notebook is on, but the screen is blank Troubleshooting TechniquesDisplay problems Hard disk drive problems Keyboard, touch pad, and mouse problems Performance problemsPower and battery problems Startup problems If the notebook doesn’t respond when you turn it onIf the notebook won’t boot from battery power If the notebook won’t boot from the floppy disk driveTesting the Hardware To run the e-DiagTools diagnostic testsTesting the Hardware To run the Bios configuration utility Configuring Your NotebookTo run the Bios configuration utility Configuring Your Notebook Startup Menu Default Reinstalling and Updating Software To recover the factory installation of your hard diskReinstalling and Updating Software HP Service and Support To contact HP for support or service Getting Assistance for Your NotebookTo get help from HP Instant Support To get help from the webPavilion Notebooks limited to the following To receive repair service To prepare your notebook for shipment Hewlett-Packard Limited Warranty Statement Product Duration of Limited Warranty Page Reference Information Hardware Specifications CPUExpandability Safety Information Power cordsErgonomics Battery safety Laser safety Regulatory Information Connections to Peripheral DevicesDeclaration of Conformity U.S.A Responsible PartyBios IndexQuick Start sheet