HP ZE1000 manual Reinstalling and Updating Software

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Troubleshooting and Maintenance

Reinstalling and Updating Software

Reinstalling and Updating Software

You can use the Recovery CDs provided with your notebook to recover its original factory software.

The Recovery CDs also provide Windows drivers specific to your notebook that you can use to configure a custom system. You can find drivers in these locations:

?? On your notebook’s hard drive under C:\hp\drivers. ?? On the Recovery CDs under \hp\drivers.

?? On the HP Business Support web site (www.hp.com/go/bizsupport). This web site contains the latest updates of software drivers for different operating systems.

	To recover the factory installation of your hard disk
	You can use your notebook’s Recovery CDs to reinstall the notebook’s original factory
	software. You can also use this process to create a larger Utility partition on your hard
	disk, or to create a Utility partition on a new hard disk. (The hidden Utility partition
	contains the e-DiagTools diagnostic tests and stores hibernation data for operating
	systems that don’t provide hibernation.)

CAUTION	This procedure formats the notebook’s hard disk drive and erases all data on the
	disk. After performing this procedure, you’ll need to reinstall your applications.

Do not interrupt this process or disconnect the AC adapter until the process is complete.

1.Important: back up all data from your hard disk. The following steps delete all data from the disk.

2.Connect the AC adapter to the notebook.

3.Insert the Recovery CD (disk 1) into the notebook’s CD/DVD drive. If the notebook is turned off, use a pin or straightened paper clip to press the release switch on the drive door to open it.

4.Turn on or restart the notebook. If the notebook is on, click Start, Turn Off Computer, Restart.

5.When the HP logo appears, press Esc to display the Boot menu.

Startup Guide

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Contents HP Notebook PC Startup Guide Startup Guide Cord to connect the modem to the telephone wall jack Important safety informationHP Software Product License Agreement Startup Guide Edition History Contents HP Service and Support Troubleshooting and MaintenanceReference Information IndexGetting Started with Your HP Notebook What’s in the box? Taking InventoryTo find more information Front view Identifying Parts of the NotebookBack view Bottom view Power mode Battery chargeStatus lights Identifying Parts of the Notebook Install the battery Setting Up Your NotebookOr disposed of properly To remove the batteryBegins charging Connect AC powerConnect a phone line Turn on the notebook Set up WindowsTo connect to the Internet Register your notebookBy modem By phoneBasic Operation To turn the notebook on and off Operating Your NotebookTo reset your notebook To use the touch pad To change the boot deviceMoving and selecting using the touch pad and click buttons Hot key Does this To use the Fn hot keysYour mobile work environment Working in Comfort with a Notebook PCUsing your notebook computer Batteries and Power Management To check battery status Using Battery PowerTo recharge the battery To respond to a low-battery warningPage Add-On Devices To install a RAM expansion module Installing Additional RAMReinstall the notebook’s battery To replace the hard disk drive Replacing the Hard Disk DriveTroubleshooting and Maintenance Display problems Troubleshooting TechniquesIf the notebook is on, but the screen is blank Hard disk drive problems Performance problems Keyboard, touch pad, and mouse problemsPower and battery problems If the notebook doesn’t respond when you turn it on Startup problemsIf the notebook won’t boot from battery power If the notebook won’t boot from the floppy disk driveTo run the e-DiagTools diagnostic tests Testing the HardwareTesting the Hardware To run the Bios configuration utility Configuring Your NotebookTo run the Bios configuration utility Configuring Your Notebook Startup Menu Default To recover the factory installation of your hard disk Reinstalling and Updating SoftwareReinstalling and Updating Software HP Service and Support Getting Assistance for Your Notebook To contact HP for support or serviceTo get help from HP Instant Support To get help from the webPavilion Notebooks limited to the following To receive repair service To prepare your notebook for shipment Hewlett-Packard Limited Warranty Statement Product Duration of Limited Warranty Page Reference Information CPU Hardware SpecificationsExpandability Power cords Safety InformationErgonomics Battery safety Laser safety Connections to Peripheral Devices Regulatory InformationResponsible Party Declaration of Conformity U.S.AIndex BiosQuick Start sheet