HP ZE1000 manual Pavilion Notebooks limited to the following

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HP Service and Support

Getting Assistance for Your Notebook

??Consulting.

To contact the HP Customer Care Center, visit the HP Business Support web site (www.hp.com/go/bizsupport) under “Contact HP.” You can find information for contacting the Customer Care Center by e-mail, as well as a current list of phone numbers. If your HP notebook product is not normally sold by HP in the country of use, you must call a Customer Care Center that supports your notebook model. Currently, service and support assistance is provided only in the following countries:

Pavilion Notebooks (limited to the following)

?? United States:

+1 (970) 635-1000

For best service, have as much of the following information as possible when you call.

??Your notebook’s model, serial number, and operating system.

??Any messages displayed when the problem occurred.

??Were there any changes to the notebook, software, related hardware, or accessories before this occurred?

??Can you re-create the problem?

Startup Guide

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Contents HP Notebook PC Startup Guide Startup Guide Cord to connect the modem to the telephone wall jack Important safety informationHP Software Product License Agreement Startup Guide Edition History Contents HP Service and Support Troubleshooting and MaintenanceReference Information IndexGetting Started with Your HP Notebook What’s in the box? Taking InventoryTo find more information Front view Identifying Parts of the NotebookBack view Bottom view Status lights Battery chargePower mode Identifying Parts of the Notebook Install the battery Setting Up Your NotebookOr disposed of properly To remove the batteryBegins charging Connect AC powerConnect a phone line Turn on the notebook Set up WindowsTo connect to the Internet Register your notebookBy modem By phoneBasic Operation To turn the notebook on and off Operating Your NotebookTo reset your notebook To use the touch pad To change the boot deviceMoving and selecting using the touch pad and click buttons Hot key Does this To use the Fn hot keysYour mobile work environment Working in Comfort with a Notebook PCUsing your notebook computer Batteries and Power Management To check battery status Using Battery PowerTo recharge the battery To respond to a low-battery warningPage Add-On Devices To install a RAM expansion module Installing Additional RAMReinstall the notebook’s battery To replace the hard disk drive Replacing the Hard Disk DriveTroubleshooting and Maintenance If the notebook is on, but the screen is blank Troubleshooting TechniquesDisplay problems Hard disk drive problems Performance problems Keyboard, touch pad, and mouse problemsPower and battery problems If the notebook doesn’t respond when you turn it on Startup problemsIf the notebook won’t boot from battery power If the notebook won’t boot from the floppy disk driveTo run the e-DiagTools diagnostic tests Testing the HardwareTesting the Hardware To run the Bios configuration utility Configuring Your NotebookTo run the Bios configuration utility Configuring Your Notebook Startup Menu Default To recover the factory installation of your hard disk Reinstalling and Updating SoftwareReinstalling and Updating Software HP Service and Support Getting Assistance for Your Notebook To contact HP for support or serviceTo get help from HP Instant Support To get help from the webPavilion Notebooks limited to the following To receive repair service To prepare your notebook for shipment Hewlett-Packard Limited Warranty Statement Product Duration of Limited Warranty Page Reference Information CPU Hardware SpecificationsExpandability Power cords Safety InformationErgonomics Battery safety Laser safety Connections to Peripheral Devices Regulatory InformationResponsible Party Declaration of Conformity U.S.AIndex BiosQuick Start sheet