HP ZE1000 Troubleshooting and Maintenance, HP Service and Support, Reference Information, Index

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Troubleshooting and Maintenance	39
Troubleshooting Techniques	40
Display problems	40
Hard disk drive problems	41
Keyboard, touch pad, and mouse problems	42
Performance problems	42
Power and battery problems	43
Startup problems	44
Testing the Hardware	45
To run the e-DiagTools diagnostic tests	45
Configuring Your Notebook	47
To run the BIOS configuration utility	47
Reinstalling and Updating Software	49
To recover the factory installation of your hard disk	49
HP Service and Support	51
Getting Assistance for Your Notebook	52
To get help from HP Instant Support	52
To get help from the web	52
To contact HP for support or service	52
To receive repair service	54
To prepare your notebook for shipment	55
Hewlett-Packard Limited Warranty Statement	56
Reference Information	59
Hardware Specifications	60
Safety Information	62
Power cords	62
Ergonomics	63
Battery safety	63
Laser safety	64
Regulatory Information	65
U.S.A	65
Index	67

8 Startup Guide

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Contents HP Notebook PC Startup Guide Startup Guide Important safety information Cord to connect the modem to the telephone wall jackHP Software Product License Agreement Startup Guide Edition History Contents Troubleshooting and Maintenance HP Service and SupportReference Information IndexGetting Started with Your HP Notebook Taking Inventory What’s in the box?To find more information Identifying Parts of the Notebook Front viewBack view Bottom view Status lights Battery chargePower mode Identifying Parts of the Notebook Setting Up Your Notebook Install the batteryTo remove the battery Or disposed of properlyConnect AC power Begins chargingConnect a phone line Set up Windows Turn on the notebookRegister your notebook To connect to the InternetBy modem By phoneBasic Operation Operating Your Notebook To turn the notebook on and offTo reset your notebook To change the boot device To use the touch padMoving and selecting using the touch pad and click buttons To use the Fn hot keys Hot key Does thisWorking in Comfort with a Notebook PC Your mobile work environmentUsing your notebook computer Batteries and Power Management Using Battery Power To check battery statusTo respond to a low-battery warning To recharge the batteryPage Add-On Devices Installing Additional RAM To install a RAM expansion moduleReinstall the notebook’s battery Replacing the Hard Disk Drive To replace the hard disk driveTroubleshooting and Maintenance If the notebook is on, but the screen is blank Troubleshooting TechniquesDisplay problems Hard disk drive problems Keyboard, touch pad, and mouse problems Performance problemsPower and battery problems Startup problems If the notebook doesn’t respond when you turn it onIf the notebook won’t boot from battery power If the notebook won’t boot from the floppy disk driveTesting the Hardware To run the e-DiagTools diagnostic testsTesting the Hardware To run the Bios configuration utility Configuring Your NotebookTo run the Bios configuration utility Configuring Your Notebook Startup Menu Default Reinstalling and Updating Software To recover the factory installation of your hard diskReinstalling and Updating Software HP Service and Support To contact HP for support or service Getting Assistance for Your NotebookTo get help from HP Instant Support To get help from the webPavilion Notebooks limited to the following To receive repair service To prepare your notebook for shipment Hewlett-Packard Limited Warranty Statement Product Duration of Limited Warranty Page Reference Information Hardware Specifications CPUExpandability Safety Information Power cordsErgonomics Battery safety Laser safety Regulatory Information Connections to Peripheral DevicesDeclaration of Conformity U.S.A Responsible PartyBios IndexQuick Start sheet