HP HEWLET VECTRA VA 6/XXX manual HP Summary Screen and Setup Program

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3 Troubleshooting Your PC

The HP Summary Screen and Setup Program

The HP Summary Screen and Setup Program

This section introduces the HP Summary Screen and the HP Setup program. You can use the Summary Screen and the Setup program to configure your PC and solve configuration problems with your PC

HP Summary Screen

Check your PC’s configuration when you first use the PC and each time after you install, remove, or upgrade accessories. To check the configuration:

1Turn on the display and then the PC. If the PC is already turned on, save your data and exit all programs, then restart the PC. Consult your operating system documentation for any special instructions concerning turning off and then restarting your PC.

2While the Vectra logo appears on your display, press . This will take you to the HP Summary Screen. (To go immediately into the

Setup program, and bypass the Summary Screen, press instead of ). The Summary Screen will appear for only a short time. To retain the screen indefinitely (until you decide to leave it), press .

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Contents User’s Guide Page User’s Guide Important Safety Information Who this Manual is ForImportant Ergonomic Information Page Contents Installing Accessory Boards Installing MemoryInstalling Mass Storage Devices Installing an OverDrive ProcessorIf Your PC Has a Software Problem HP Summary Screen and Setup ProgramHewlett-Packard Information Services Setting Up and Using Your PC Unpacking Your PC When you receive your PC, unpack all the componentsAccessories Try to move it without helpConnecting the Mouse, Keyboard, Display and Printer Volume control in that position Connecting Audio AccessoriesDown before connecting headphones or speakers Damage your hearingTo grounded outlets Connecting the Power CablesConnectors are shaped to go in one way only PC is as class 1 laser productStopping Your PC Starting and Stopping Your PCStarting Your PC Setting Passwords Setting an Administrator PasswordThen press Setting a User PasswordPassword, on ActionUsing Power Management Additional Information and HelpSetting Up and Using Your PC Additional Information and Help How to Install Accessories In Your PC Before switching it on again Accessories You Can InstallAccessory part numbers Removing the Cover Replacing the Cover after Installing AccessoriesRemoving and Replacing the Cover Removing the Air Flow Guide Static electricity can damage electronic components Installing MemoryMain Memory Modules How to Install Accessories In Your PC Installing Memory Upgrading the MGA Millennium Board Memory Switch Use Switch Block to Installing Mass Storage Devices Hard disk drive DrivesYou install additional devices Configuration Connections to Data CablesInstalling an Additional Hard Disk Drive Install any other accessories, before replacing the cover Connectors on page 20 for more information about which Not attempt to make any adjustment of the laser unitConnectors are shaped to go in one way only. See Internal Connectors to useTo Install a Drive Configuring non-Plug and Play ISA Accessory Boards Installing Accessory BoardsConfiguring Accessory Boards with Plug and Play Installing the Board Secure the board Installing an OverDrive Processor Processor processor Troubleshooting Your PC Solving Problems HP Summary ScreenDisplay is Blank and There Are No Error Messages If Your PC Does Not Start ProperlyIf you are Unable to Change any Values in Setup Action Reference Check all internal cablesIf a Post Error Message is Displayed Clearing the PC’s Configuration Memory Clear the configurationDisplay Does Not Work Properly If Your PC Has a Hardware ProblemIf Your Keyboard Does Not Work Ensure that the keyboard is correctly connectedIf Nothing is Displayed on the Screen Ensure that the mouse is correctly connected If Your Mouse Does Not WorkIf Your Printer Does Not Work If the Flexible Disk Drive Does Not Work If the Hard Disk Does Not WorkIf the CD-ROM Drive Has a Problem Not WorkIf an Accessory Board Does Not Work CD-ROM Drive is IdleIf Your PC Has a Software Problem If You Have Forgotten Your PasswordIf Your Application Software Does Not Work If the Date and Time are IncorrectIf Your PC Has an Audio Problem Humming Noise Changing the Battery From most local storesTroubleshooting Your PC Changing the Battery Bus Switch1 Technical Information Needed for TroubleshootingSystem Board Switches All measurements are in watts rms Power ConsumptionHDD Accessories 180 MHz 200 MHz OffIRQs, DMAs, and I/O Addresses Used by Your PC HP Summary Screen and Setup Program HP Summary ScreenUsing the HP Setup Program VA/6xxx Copyright 1995 Hewlett-Packard GZ.xx.xxSettings and exit the Setup program I nTroubleshooting Your PC HP Summary Screen and Setup Program Troubleshooting Your PC HP Summary Screen and Setup Program Hewlett Packard Support and Information Services Service Means of Access IntroductionYour HP Authorized Reseller HP SupportPackHP Support Assistant CD-ROM Region Phone Number Fax NumberAt the CompuServe ! prompt, type GO HP Hewlett-Packard Information ServicesHP Forum on CompuServe HP Forum on America Online Country Number Baud Rate HP BBS LibraryHP World Wide Web Site World-Wide Web URLHP Audio Tips USA only HP Automated Support Directory Access MethodHP FAXback on Demand-HP First Country/RegionAustralia Asia Pacific Ordering Drivers and Bios on DisketteEurope HP Support Services Country Language Local Number Hewlett-Packard Telephone SupportNumber is +1 970 Lifeline Telephone Support Number Method of Payment Charge TypeHP Network Phone-in Support Service NPS Summary Covered Time Available FromHewlett-Packard Marketing Headquarters AsiaPage Glossary Glossary Index URL Regulatory Information and Warranty Regulatory Information FCC for USA only Noise Declaration for Germany HP Hardware Warranty Customer Responsibilities HP Software Product License Agreement HP Software Product Limited Warranty Your HP Vectra PC Physical Characteristics Reference Setup HP User’s GuideTroubleshooting and Support HP Help HP Help