HP HEWLET VECTRA VA 6/XXX manual HP Support Assistant CD-ROM, Region Phone Number Fax Number

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4 Hewlett Packard Support and Information Services

HP Support Assistant CD-ROM

HP Support Assistant CD-ROM

HP Support Assistant is a yearly subscription service on two CD-ROMs: one for software; and another one for support documentation.

The software CD-ROM is updated monthly and contains the latest HP drivers and utilities. The documentation CD-ROM is also updated monthly and contains:

•Product manuals and service manuals

•Installation and configuration information

•Troubleshooting information

•Technical reference manuals.

Subscriptions to HP Support Assistant can be obtained with an order form which is available from the HP FIRST Faxback system. Request document number 9025 (US and Asia Pacific) or 19025 (Europe).

Subscriptions can also be obtained by contacting the following numbers:

Region	Phone Number			Fax Number

Asia-Pacific	+65	740-4477		+65	740-4499

Europe	+31	(55)	384279	+31	(55)	434455

Latin America	+1 (317)		364-8882	+1 (317)		364-8888

US/Canada	1 (800) 457-1762			+1 (317)		364-8888

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Contents User’s Guide Page User’s Guide Important Safety Information Who this Manual is ForImportant Ergonomic Information Page Contents Installing Accessory Boards Installing MemoryInstalling Mass Storage Devices Installing an OverDrive ProcessorIf Your PC Has a Software Problem HP Summary Screen and Setup ProgramHewlett-Packard Information Services Setting Up and Using Your PC Unpacking Your PC When you receive your PC, unpack all the componentsAccessories Try to move it without helpConnecting the Mouse, Keyboard, Display and Printer Volume control in that position Connecting Audio AccessoriesDown before connecting headphones or speakers Damage your hearingTo grounded outlets Connecting the Power CablesConnectors are shaped to go in one way only PC is as class 1 laser productStarting Your PC Starting and Stopping Your PCStopping Your PC Setting Passwords Setting an Administrator PasswordThen press Setting a User PasswordPassword, on ActionUsing Power Management Additional Information and HelpSetting Up and Using Your PC Additional Information and Help How to Install Accessories In Your PC Accessory part numbers Accessories You Can InstallBefore switching it on again Removing and Replacing the Cover Replacing the Cover after Installing AccessoriesRemoving the Cover Removing the Air Flow Guide Main Memory Modules Installing MemoryStatic electricity can damage electronic components How to Install Accessories In Your PC Installing Memory Upgrading the MGA Millennium Board Memory Switch Use Switch Block to Installing Mass Storage Devices Hard disk drive DrivesYou install additional devices Configuration Connections to Data CablesInstalling an Additional Hard Disk Drive Install any other accessories, before replacing the cover Connectors on page 20 for more information about which Not attempt to make any adjustment of the laser unitConnectors are shaped to go in one way only. See Internal Connectors to useTo Install a Drive Configuring Accessory Boards with Plug and Play Installing Accessory BoardsConfiguring non-Plug and Play ISA Accessory Boards Installing the Board Secure the board Installing an OverDrive Processor Processor processor Troubleshooting Your PC Solving Problems HP Summary ScreenDisplay is Blank and There Are No Error Messages If Your PC Does Not Start ProperlyIf you are Unable to Change any Values in Setup Action Reference Check all internal cablesIf a Post Error Message is Displayed Clearing the PC’s Configuration Memory Clear the configurationDisplay Does Not Work Properly If Your PC Has a Hardware ProblemIf Your Keyboard Does Not Work Ensure that the keyboard is correctly connectedIf Nothing is Displayed on the Screen If Your Printer Does Not Work If Your Mouse Does Not WorkEnsure that the mouse is correctly connected If the Flexible Disk Drive Does Not Work If the Hard Disk Does Not WorkIf the CD-ROM Drive Has a Problem Not WorkIf an Accessory Board Does Not Work CD-ROM Drive is IdleIf Your PC Has a Software Problem If You Have Forgotten Your PasswordIf Your Application Software Does Not Work If the Date and Time are IncorrectIf Your PC Has an Audio Problem Humming Noise Changing the Battery From most local storesTroubleshooting Your PC Changing the Battery System Board Switches Technical Information Needed for TroubleshootingBus Switch1 All measurements are in watts rms Power ConsumptionHDD Accessories 180 MHz 200 MHz OffIRQs, DMAs, and I/O Addresses Used by Your PC HP Summary Screen and Setup Program HP Summary ScreenUsing the HP Setup Program VA/6xxx Copyright 1995 Hewlett-Packard GZ.xx.xxSettings and exit the Setup program I nTroubleshooting Your PC HP Summary Screen and Setup Program Troubleshooting Your PC HP Summary Screen and Setup Program Hewlett Packard Support and Information Services Service Means of Access IntroductionYour HP Authorized Reseller HP SupportPackHP Support Assistant CD-ROM Region Phone Number Fax NumberHP Forum on CompuServe Hewlett-Packard Information ServicesAt the CompuServe ! prompt, type GO HP HP Forum on America Online Country Number Baud Rate HP BBS LibraryHP World Wide Web Site World-Wide Web URLHP Audio Tips USA only HP Automated Support Directory Access MethodHP FAXback on Demand-HP First Country/RegionEurope Ordering Drivers and Bios on DisketteAustralia Asia Pacific HP Support Services Number is +1 970 Hewlett-Packard Telephone SupportCountry Language Local Number Lifeline Telephone Support Number Method of Payment Charge TypeHP Network Phone-in Support Service NPS Summary Covered Time Available FromHewlett-Packard Marketing Headquarters AsiaPage Glossary Glossary Index URL Regulatory Information and Warranty Regulatory Information FCC for USA only Noise Declaration for Germany HP Hardware Warranty Customer Responsibilities HP Software Product License Agreement HP Software Product Limited Warranty Your HP Vectra PC Physical Characteristics Reference Setup HP User’s GuideTroubleshooting and Support HP Help HP Help