HP 790k (LA), 740n (US) PCHealth Updates on Windows ME, Device Issues With Windows Media Player

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18. PCHealth Updates on Windows ME

Product Information

Drive Specifications

Interfaces

Installation and Configuration

Drive Operation

Tips and Techniques

Software

Maintenance

Troubleshooting

Warranty and Support

Release Notes

 

Discontinued Products

 

 

 

 

 

18. PCHealth Updates on Windows ME

PCHealth performs automatic updates to your Windows ME (Millennium Edition) system via the Internet. HP Simple Backup may not be able to restore PCHealth directories if an update occurs during a backup or restore. Also, if a PCHealth update occurs after you perform a backup, you may receive errors when attempting to compare these files. To avoid this conflict, ensure that your PCHealth updates do not occur during a backup or restore operation. For information on how to re-schedule your PCHealth updates, consult your Windows ME documentation.

19. Device Issues With Windows Media Player 7.0

A conflict may exist between HP Simple Backup and early versions of Windows Media Player 7.0. If HP Simple Backup no longer detects the devices attached to your system after installing Media Player 7.0, you must reinstall HP Simple Backup.

20. Disaster Recovery on ATAPI Hard Disks Larger Than 8GB

ATAPI hard disks greater than 8 GB require Service Pack 4 (SP4) to be seen correctly in Microsoft Windows NT. Therefore, the Disaster Recovery disks may be SP1 by nature and not see these drives. There are 2 known workarounds for this issue.

1.Copy the ATAPI.SYS file from an installation of Windows NT that has SP4 or greater. Then, replace the version on the Disaster Recovery disk with the newer version. This should allow the hard drive to be seen from Disaster Recovery.

Or,

2.Reinstall the Operating System, apply the same Service Pack level that was present at the time of backup and do the restore from Windows NT. Reboot the machine after the restore, as prompted.

hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01

HP Simple Backup

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Contents hp dvd-writer 10/25/01 - TSSGdvd100iFall2001.pdfChapters Technical Support Solutions GuideProduct Information ContentsDrive Specifications ChapterChapter 3 Interfaces Chapter 4 Installation and ConfigurationChapter 7 Software Chapter 5 Drive OperationChapter 6 Tips and Techniques Chapter 8 Maintenance Enabling DMA on hard drives and Windows 98/Me Chapter 9 TroubleshootingOther problems occurred after enabling DMA Try using a different source driveChapter 11 Release Notes Chapter 10 Warranty and SupportChapter 12 Discontinued Products Figures Table 24 Location C\Winnt\System32\ NT & Win2k TablesCD Technology What is MultiRead?Chapter 1 Product Information Product HistoryDVD Players Disc Storage Capacity of HP ProductsDVD Media Read/Write Compatibility CD-R/CD-RW Media Read/Write CompatibilityParts Available for the hp dvd-writer Drive Laser SafetyProduct Service Part Number Product PositioningType Current ProductsTable 4 Current HP CD-Writer Products ProductMounting Chapter 2 Drive SpecificationsPhysical Specifications System RequirementsFigure 2 Side View of the hp dvd-writer dvd100i Drive Figure 1 Bottom View of the hp dvd-writer dvd100i Drivehp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01 Physical SpecificationsTable 7 Box Size and Weight of hp dvd-writer dvd100i Drive Box Size and Weight for hp dvd-writer dvd100i DriveTable 6 Dimensions and Weight of the hp dvd-writer dvd100i Drive Weight netManual Ejection Table 9 Emergency Ejection SpecificationTable 10 Auto Insertion Specification Tray Locking MechanismMissing Pin 20 key pin Figure 6 Interface Connector Connector and Jumpers on hp dvd-writer dvd100i DrivePower Connector Signal ConnectorPin # Table 12 ATA-2 SignalsSignal Master/Slave and Cable SelectFigure 9 Digital Audio Connector Output Pins Analog Audio Output ConnectorsDigital Audio Output Connectors Figure 8 Audio Connector Output Pins Front Audio OutputLogical Recording Format AudioRIP Speed Acoustic Power Emissions Reliability SpecificationsErrors Preventive MaintenancePower Input Electrical SpecificationsPower Power ManagementDisc Finalization Time Performance SpecificationsBuffer Performance of the DriveTransfer Rates Backup Rate NativeBackup Rate Compressed Burst Transfer RateHumidity Environmental SpecificationsTemperature VibrationAgency Product Safety SpecificationsCertification Programs CountryPacket Interface Extension ATA/ATAPI-4, Revision ReferencesSpecification “White Book”, N.V. Philips, Sony Corp Discussion of ReferencesATA Packet Interface for CD-R/RW Devices, Revision ATA/ATAPI Chapter 3 InterfacesATA/ATAPI hp dvd-writer drive IDE ConnectorsFigure 10 IDE Connectors Figure 11 40-Pin IDE ConnectorFigure 13 Align Pin 1 on the Drive Figure 12 Align Pin 1 to the IDE Connector in the ComputerPC Desktop Minimum System Requirements Chapter 4 Installation and ConfigurationNOTE HP MyDVD does not run on Windows NT Inserting Disc Installing the hp dvd-writer dvd100i DriveFigure 14 hp dvd-writer Installation Menu Screen What’s in the Box1. Click Start Installation on the Installation menu Viewing the Install VideoPrinting the Install Recommendation Starting InstallationFigure 16 Unplug the Computer Installing the HardwareFigure 17 A Free Drive Bay Figure 19 Rails for Mounting the Drive Figure 18 Setting Jumpers on the Drive10. Slide the hp dvd-writer drive partially into the bay Figure 21 Data Cable Connector on Drive Back Figure 20 Audio Cable Connector on Drive BackAudio Connector Figure 22 An hp dvd-writer Drive Sharing the Data Cable Figure 23 An hp dvd-writer Drive Not Sharing the Data CableInstalling the hp dvd-writer dvd100i Drive Figure 24 Power Connector on Drive Back NOTE Improper connection of the power cable will damage the driveFigure 25 Securing the Drive in the Bay Restarting the Computer Installing the SoftwareVendor Software Installation Figure 26 Connect the Computer to PowerFigure 27 HP CD-Writer Desktop Icon Identifying the hp dvd-writer DriveDesktop Icon Start Menu Program Group NamesAdditional Reference Information Uninstalling SoftwareHP DLA, Version 2.5 on page HP Simple Backup on page StartPrograms Hewlett-PackardHP DVD-WriterHP DVD-WriteerUninstallFigure 28 Bezel Chapter 5 Drive OperationBezel Disc Loading MechanismDisc Ejection Mechanism Volume ControlTable 20 Auto Insertion Specification Table 19 Emergency Ejection SpecificationFigure 29 hp dvd-writer Desktop Icon HP Simple BackupPowerDVD Starting SoftwareChapter 6 Tips and Techniques Frequently Asked QuestionsPage that support the MultiRead specification. This is because CD-ReWritable discs are Q A Q A Q A Start Menu Choices for Core Software Chapter 7 SoftwareHP RecordNow Installing HP RecordNowFiles Installed for HP RecordNow Table 22 Location C\Program Files\HP MyCD defaultDate Using HP RecordNowStarting HP RecordNow Table 23 Location C\Program Files\HP MyCD\MediaTo make an exact copy of a disc Making an Exact Copy of a Disc2. Click HP RecordNow Figure 33 HP RecordNow Welcome ScreenTo make a music disc from audio files Making a Data DiscMaking a Music Disc from Audio Files To create a data discMaking a Disc for an MP3 Player Making a Music Disc from other CDsTo make a music disc from existing CDs Options CDDBTo make a music disc for an MP3 player Eject drives automatically Warn me when appending to a data discGeneral Tab Advanced TabUse Burn-Proof My proxy server requires loginCDDB Tab Tips and TricksChanging CD Recorder drives Using the Back buttonDragging files from Windows Explorer to HP RecordNow Total time of your audio tracksRenaming Audio Tracks TroubleshootingSelecting Audio Files Previewing Audio FilesTable 26 HP MyCD Registry Keys Default ValueKey Name To uninstall HP RecordNow from Windows Millennium Edition Uninstalling HP RecordNowTo uninstall HP RecordNow from Windows To uninstall HP RecordNow from Windows NTHP DLA Basic Installation Locations for HP DLAInstalling HP DLA Files installed to “Target Directory\INSTALL”Files installed to “Target Directory\SYSTEM” Files installed to “Windows Directory\SYSTEM32\DRIVERS” DLA Engine InstallationShared Components Installation Files installed to “Windows Directory\HELP”2. Click HP DLA Using HP DLAStarting HP DLA FormatTo format a compact disc Make CompatibleTo make your disc compatible Explore Button To customize your settingsTips Preferences2. Select Settings then Control Panel 3. Click Add/Remove Programs Uninstalling HP DLA2. Select Settings then Control Panel 3. Click Add/Remove Programs then click the Install/Uninstall tabSystem Requirements FeaturesInstallation HP MyDVDSelect StartProgramsMyDVDMyDVD Using HP MyDVDStarting HP MyDVD StartProgramsHewlett-PackardHP DVD-WriterHP DVD-WriterUSA and Canada Customer SupportSupport Provider PhoneFigure 41 HP DVD-Writer Desktop Icon 2. Click HP Simple Backup HP Simple BackupUsing HP Simple Backup Starting HP Simple BackupComplete System Restore Errors and Warnings ReportFull System Backup Custom BackupSupport Provider for HP Simple Backup Starting PowerDVD PowerDVDManuals for PowerDVD Using PowerDVDInternational Headquarters Figure 46 PowerDVD ScreenPowerDVD Drive Chapter 8 MaintenanceProduct Cleaning Product CareImproving Drive Performance and Reducing Errors Chapter 9 TroubleshootingUp-To-Date Troubleshooting Information HP Troubleshooting AssistantEnabling DMA on hard drives and Windows 98/Me NOTE USB CD Writers do not have the DMA feature available7. Click the Advanced Settings tab Enabling DMA on HP IDE CD/DVD Drives and Windows 98/MeReasons why DMA will not stay enabled after restarting your computer Software ErrorsDMA will not stay enabled Other performance issuesTry using your HP drive as both the source and destination drive InstallationHP RecordNow reported a write error Your HP drive is installed, but does not appear in Windows ExplorerCheck external SCSI cables Check data connectors for bent pinsCommon , and click Disk Administrator Double-click Administrative ToolsHP RecordNow reported a write error on page The HP drives software installation failsUninstall the HP drive software Reinstall your HP drives softwareTurn off Read Ahead capabilities for the drive If an error occurs while recording4. Click the File System button in the Advanced settings box If youre trying to read an 80-minute CDSee Also An error occurred while recordingHigh Speed CDs 80-Minute CDsUse HP media You cannot write to an 80-minute CD using your HP driveYou are using an HP CD-R 80-minute CD You are using a non-HP CD-R 80-minute CDWindows Me 2. Click the Performance and Maintenance iconUnable to Hear Music Windows 2000 ProfessionalIncorrect error message with Win 95 and Office DLA 2.5 Known ProblemsInstallation allowed to Network Drives Simple Backup and DLA can’t be used simultaneouslyNetwork sharing is not supported with DLA Win 98SE DLA causing EZ CD Creator 4 to crashCannot change volume label in Windows ME Zero length file is left at end of filled compressed mediaPTR#5044348 Not formatting when drag and drop from Explorer to unformatted media4. Remove the check from “enable CD recording on this drive” Reboot 3. Go to Recordinghp dvd-writer dvd100i Warranty Information Chapter 10 Warranty and SupportDURATION OF LIMITED WARRANTY Product Service and Support Product Service and SupportSupport Parts List Electronic Services E-Mail FTP Site TelephoneChapter 11 Release Notes Windows NT 4.0 ATAPI Driver IssuesHP CD-WRITER, hp dvd-writer HP RecordNow, Version How to use this document2. Delay After Cancel 6. Enable DMA to Reduce Buffer Underruns11. Problems reading CD-R media 12. Multiple drive incompatibilities 7. Incompatibility with Direct CD 8. Incompatibility with MS Backup9. Problems with High Speed CD-RW Media 10. Problems formatting previously formatted DVD/CD-RW media6. Compressed Data 8. Incompatibility with MS Backup9. Problems with High Speed CD-RW Media 11. Problems reading CD-R media3. Delay After Media Format, Media Initialize, or Canceled 1. Multiple SCSI Device SetupsBackup 5. Disaster Recovery on FAT32 or DBCS Systems10. Disaster Recovery Configuration 12. HP Simple Backup and Active Desktop Applications8. Booting from CD 9. USB and Firewire 1394 DevicesTo use Disaster Recovery 17. Conflict With Microsoft System RestoreTo restore busy files 19. Device Issues With Windows Media Player 18. PCHealth Updates on Windows ME20. Disaster Recovery on ATAPI Hard Disks Larger Than 8GB Drive Family Chapter 12 Discontinued ProductsDrives No Longer Sold Table 29 HP CD-Writer Drives No Longer Sold
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980c (US/CAN) specifications

The HP 790k, 990c, 770k, 790t, and 980c are integral components of HP's lineup, catering to various customer needs in the printing domain. Each model comes equipped with distinctive features and technologies that enhance user experience while ensuring high print quality.

The HP 790k, often favored in Latin America, boasts impressive color accuracy and speed, making it suitable for both business and creative applications. This printer utilizes advanced ink technology, ensuring that prints are not just vibrant but also durable. Its compact design allows it to fit seamlessly into any workspace, while its user-friendly interface streamlines the printing process, making it accessible for users at all skill levels.

The HP 990c, popular in the United States, takes printing performance a notch higher. This model is recognized for its high print resolution, offering crisp text and detailed images that meet professional standards. Equipped with multiple connectivity options, including USB and wireless capabilities, it ensures seamless integration with various devices. The HP 990c is particularly suitable for busy environments, as it offers fast printing speeds without compromising quality.

In Latin America, the HP 770k is revered for its reliability and efficiency. This printer incorporates cutting-edge technology to minimize paper jams and reduce maintenance needs, allowing for continuous workflow. The HP 770k also features an energy-saving mode, which helps organization maintain their operational costs. Its simplistic design and straightforward setup make it a practical choice for both home and office settings.

The HP 790t, another model designed for the Latin American market, is recognized for its compact nature paired with robust functionalities. This printer offers a variety of media types and sizes, accommodating diverse printing needs. Additionally, it includes features such as automatic duplexing, which helps save paper and promote sustainability. The HP 790t also maintains a balance between affordability and performance, making it a popular choice for everyday printing tasks.

The HP 980c, serving customers in the US and Canada, is a high-performance printer that excels in both speed and color quality. With advanced printing technologies, it produces photos and documents that meet the high expectations of graphic designers and photographers. The HP 980c is built with a focus on durability, ensuring that users can count on it for extensive print jobs without interruption. Its versatile connectivity options allow users to print directly from smartphones and tablets, further enhancing convenience and productivity.

Collectively, these HP models demonstrate the brand's commitment to innovation and quality in the printing industry, catering to various needs while ensuring high performance and reliability.